Information technology governance in small and medium enterprises - a systematic mapping

Detalhes bibliográficos
Autor(a) principal: Caetano Cardoso da Silva, Humberto
Data de Publicação: 2020
Outros Autores: Silva da Silveira, Denis, Simião Dornelas, Jairo, Santos Ferreira, Henrique, Silva, Humberto Caetano Cardoso da, Silveira, Denis Silva da, Dornelas, Jairo Simião, Ferreira, Henrique Santos
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Journal of Information Systems and Technology Management (Online)
Texto Completo: https://www.revistas.usp.br/jistem/article/view/185677
Resumo: Information Technology (IT) governance in small and medium-sized businesses is a subject that still requires more effort. Many of the studies that deal with this subject refer to large companies. IT governance structures, originally developed for the context of large enterprises such as COBIT, ISO/IEC 35800 or ITIL, when applied to the context of small and medium enterprises, lead to undesirable results and failures in the deployment process. The objective of this work was to perform a systematic mapping on IT governance in small and medium enterprises between 2007 and 2017. Systematic mapping studies are useful for categorizing and summarizing the existing information concerning a research question in an unbiased manner. Thus, from an initial set of 63 papers, a total of 17 research papers were selected for the mapping study. The results obtained allowed us to reach conclusions concerning the state-of-the-art of IT governance mechanisms, theories applied in the context and the consequences of IT governance. From the results of this study it was possible to perceive the low use of relational mechanisms of IT governance in the studied context, the constant need to adapt frameworks such as COBIT and ITIL, so that they can adapt to the reality of SMEs, the wide variety of theoretical approaches and the importance, for SMEs, of the concept of IT value for the business.
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spelling Information technology governance in small and medium enterprises - a systematic mappingIT GovernanceSMERelational MechanismsInformation Technology (IT) governance in small and medium-sized businesses is a subject that still requires more effort. Many of the studies that deal with this subject refer to large companies. IT governance structures, originally developed for the context of large enterprises such as COBIT, ISO/IEC 35800 or ITIL, when applied to the context of small and medium enterprises, lead to undesirable results and failures in the deployment process. The objective of this work was to perform a systematic mapping on IT governance in small and medium enterprises between 2007 and 2017. Systematic mapping studies are useful for categorizing and summarizing the existing information concerning a research question in an unbiased manner. Thus, from an initial set of 63 papers, a total of 17 research papers were selected for the mapping study. The results obtained allowed us to reach conclusions concerning the state-of-the-art of IT governance mechanisms, theories applied in the context and the consequences of IT governance. From the results of this study it was possible to perceive the low use of relational mechanisms of IT governance in the studied context, the constant need to adapt frameworks such as COBIT and ITIL, so that they can adapt to the reality of SMEs, the wide variety of theoretical approaches and the importance, for SMEs, of the concept of IT value for the business.TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária2020-04-15info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://www.revistas.usp.br/jistem/article/view/18567710.4301/S1807-1775202017001Journal of Information Systems and Technology Management; v. 17 (2020); e202017001Journal of Information Systems and Technology Management; Vol. 17 (2020); e202017001Journal of Information Systems and Technology Management; Vol. 17 (2020); e2020170011807-1775reponame:Journal of Information Systems and Technology Management (Online)instname:Universidade de São Paulo (USP)instacron:USPenghttps://www.revistas.usp.br/jistem/article/view/185677/171630Copyright (c) 2020 JISTEM - Journal of Information Systems and Technology Management (Online)https://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessCaetano Cardoso da Silva, Humberto Silva da Silveira, Denis Simião Dornelas, JairoSantos Ferreira, HenriqueSilva, Humberto Caetano Cardoso da Silveira, Denis Silva da Dornelas, Jairo Simião Ferreira, Henrique Santos 2021-05-20T10:50:09Zoai:revistas.usp.br:article/185677Revistahttp://www.scielo.br/scielo.php?script=sci_serial&pid=1807-1775&lng=pt&nrm=isoPUBhttps://old.scielo.br/oai/scielo-oai.php||jistem@usp.br1807-17751807-1775opendoar:2021-05-20T10:50:09Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)false
dc.title.none.fl_str_mv Information technology governance in small and medium enterprises - a systematic mapping
title Information technology governance in small and medium enterprises - a systematic mapping
spellingShingle Information technology governance in small and medium enterprises - a systematic mapping
Caetano Cardoso da Silva, Humberto
IT Governance
SME
Relational Mechanisms
title_short Information technology governance in small and medium enterprises - a systematic mapping
title_full Information technology governance in small and medium enterprises - a systematic mapping
title_fullStr Information technology governance in small and medium enterprises - a systematic mapping
title_full_unstemmed Information technology governance in small and medium enterprises - a systematic mapping
title_sort Information technology governance in small and medium enterprises - a systematic mapping
author Caetano Cardoso da Silva, Humberto
author_facet Caetano Cardoso da Silva, Humberto
Silva da Silveira, Denis
Simião Dornelas, Jairo
Santos Ferreira, Henrique
Silva, Humberto Caetano Cardoso da
Silveira, Denis Silva da
Dornelas, Jairo Simião
Ferreira, Henrique Santos
author_role author
author2 Silva da Silveira, Denis
Simião Dornelas, Jairo
Santos Ferreira, Henrique
Silva, Humberto Caetano Cardoso da
Silveira, Denis Silva da
Dornelas, Jairo Simião
Ferreira, Henrique Santos
author2_role author
author
author
author
author
author
author
dc.contributor.author.fl_str_mv Caetano Cardoso da Silva, Humberto
Silva da Silveira, Denis
Simião Dornelas, Jairo
Santos Ferreira, Henrique
Silva, Humberto Caetano Cardoso da
Silveira, Denis Silva da
Dornelas, Jairo Simião
Ferreira, Henrique Santos
dc.subject.por.fl_str_mv IT Governance
SME
Relational Mechanisms
topic IT Governance
SME
Relational Mechanisms
description Information Technology (IT) governance in small and medium-sized businesses is a subject that still requires more effort. Many of the studies that deal with this subject refer to large companies. IT governance structures, originally developed for the context of large enterprises such as COBIT, ISO/IEC 35800 or ITIL, when applied to the context of small and medium enterprises, lead to undesirable results and failures in the deployment process. The objective of this work was to perform a systematic mapping on IT governance in small and medium enterprises between 2007 and 2017. Systematic mapping studies are useful for categorizing and summarizing the existing information concerning a research question in an unbiased manner. Thus, from an initial set of 63 papers, a total of 17 research papers were selected for the mapping study. The results obtained allowed us to reach conclusions concerning the state-of-the-art of IT governance mechanisms, theories applied in the context and the consequences of IT governance. From the results of this study it was possible to perceive the low use of relational mechanisms of IT governance in the studied context, the constant need to adapt frameworks such as COBIT and ITIL, so that they can adapt to the reality of SMEs, the wide variety of theoretical approaches and the importance, for SMEs, of the concept of IT value for the business.
publishDate 2020
dc.date.none.fl_str_mv 2020-04-15
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://www.revistas.usp.br/jistem/article/view/185677
10.4301/S1807-1775202017001
url https://www.revistas.usp.br/jistem/article/view/185677
identifier_str_mv 10.4301/S1807-1775202017001
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://www.revistas.usp.br/jistem/article/view/185677/171630
dc.rights.driver.fl_str_mv Copyright (c) 2020 JISTEM - Journal of Information Systems and Technology Management (Online)
https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2020 JISTEM - Journal of Information Systems and Technology Management (Online)
https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária
publisher.none.fl_str_mv TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária
dc.source.none.fl_str_mv Journal of Information Systems and Technology Management; v. 17 (2020); e202017001
Journal of Information Systems and Technology Management; Vol. 17 (2020); e202017001
Journal of Information Systems and Technology Management; Vol. 17 (2020); e202017001
1807-1775
reponame:Journal of Information Systems and Technology Management (Online)
instname:Universidade de São Paulo (USP)
instacron:USP
instname_str Universidade de São Paulo (USP)
instacron_str USP
institution USP
reponame_str Journal of Information Systems and Technology Management (Online)
collection Journal of Information Systems and Technology Management (Online)
repository.name.fl_str_mv Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)
repository.mail.fl_str_mv ||jistem@usp.br
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