A FUZZY MULTICRITERIA APPROACH FOR IT GOVERNANCE EVALUATION

Detalhes bibliográficos
Autor(a) principal: Cobo, Angel
Data de Publicação: 2014
Outros Autores: Vanti, Adolfo Alberto, Blanco, Rocio Rocha
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Journal of Information Systems and Technology Management (Online)
Texto Completo: https://www.revistas.usp.br/jistem/article/view/84671
Resumo: This work seeks to provide a new multi-criteria approach to assess IT Governance (ITG) in the area of Strategic Alignment. The complete methodological development process is described. The evaluation model uses Fuzzy Analytic Hierarchy Process (FAHP) and it is targeted to IT processes, more specifically to the COBIT© IT maturity levels, domains and processes, thus providing a differentiated analysis of importance for each item. Its relevance is related to addressing isolated and individual evaluation criteria that are normally practiced in audits of processes. The model allows generating information that extends the guarantees of compliance and corporate governance from different organizations. This research demonstrates that the combined use of multi-criteria decision methodologies and soft computing proves to be particularly suitable for Strategic Alignment such as the focal area of COBIT. The model was applied in a big retail Brazilian company.
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spelling A FUZZY MULTICRITERIA APPROACH FOR IT GOVERNANCE EVALUATIONCorporate GovernanceIT GovernanceStrategic AlignmentCOBITFAHP.This work seeks to provide a new multi-criteria approach to assess IT Governance (ITG) in the area of Strategic Alignment. The complete methodological development process is described. The evaluation model uses Fuzzy Analytic Hierarchy Process (FAHP) and it is targeted to IT processes, more specifically to the COBIT© IT maturity levels, domains and processes, thus providing a differentiated analysis of importance for each item. Its relevance is related to addressing isolated and individual evaluation criteria that are normally practiced in audits of processes. The model allows generating information that extends the guarantees of compliance and corporate governance from different organizations. This research demonstrates that the combined use of multi-criteria decision methodologies and soft computing proves to be particularly suitable for Strategic Alignment such as the focal area of COBIT. The model was applied in a big retail Brazilian company.TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária2014-08-21info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionFAHP Modelapplication/pdfhttps://www.revistas.usp.br/jistem/article/view/8467110.4301/10.4301%2FS1807-17752014000200003Journal of Information Systems and Technology Management; v. 11 n. 2 (2014); 257-276Journal of Information Systems and Technology Management; Vol. 11 No. 2 (2014); 257-276Journal of Information Systems and Technology Management; Vol. 11 Núm. 2 (2014); 257-2761807-1775reponame:Journal of Information Systems and Technology Management (Online)instname:Universidade de São Paulo (USP)instacron:USPenghttps://www.revistas.usp.br/jistem/article/view/84671/87385Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)info:eu-repo/semantics/openAccessCobo, AngelVanti, Adolfo AlbertoBlanco, Rocio Rocha2014-09-16T13:25:36Zoai:revistas.usp.br:article/84671Revistahttp://www.scielo.br/scielo.php?script=sci_serial&pid=1807-1775&lng=pt&nrm=isoPUBhttps://old.scielo.br/oai/scielo-oai.php||jistem@usp.br1807-17751807-1775opendoar:2014-09-16T13:25:36Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)false
dc.title.none.fl_str_mv A FUZZY MULTICRITERIA APPROACH FOR IT GOVERNANCE EVALUATION
title A FUZZY MULTICRITERIA APPROACH FOR IT GOVERNANCE EVALUATION
spellingShingle A FUZZY MULTICRITERIA APPROACH FOR IT GOVERNANCE EVALUATION
Cobo, Angel
Corporate Governance
IT Governance
Strategic Alignment
COBIT
FAHP.
title_short A FUZZY MULTICRITERIA APPROACH FOR IT GOVERNANCE EVALUATION
title_full A FUZZY MULTICRITERIA APPROACH FOR IT GOVERNANCE EVALUATION
title_fullStr A FUZZY MULTICRITERIA APPROACH FOR IT GOVERNANCE EVALUATION
title_full_unstemmed A FUZZY MULTICRITERIA APPROACH FOR IT GOVERNANCE EVALUATION
title_sort A FUZZY MULTICRITERIA APPROACH FOR IT GOVERNANCE EVALUATION
author Cobo, Angel
author_facet Cobo, Angel
Vanti, Adolfo Alberto
Blanco, Rocio Rocha
author_role author
author2 Vanti, Adolfo Alberto
Blanco, Rocio Rocha
author2_role author
author
dc.contributor.author.fl_str_mv Cobo, Angel
Vanti, Adolfo Alberto
Blanco, Rocio Rocha
dc.subject.por.fl_str_mv Corporate Governance
IT Governance
Strategic Alignment
COBIT
FAHP.
topic Corporate Governance
IT Governance
Strategic Alignment
COBIT
FAHP.
description This work seeks to provide a new multi-criteria approach to assess IT Governance (ITG) in the area of Strategic Alignment. The complete methodological development process is described. The evaluation model uses Fuzzy Analytic Hierarchy Process (FAHP) and it is targeted to IT processes, more specifically to the COBIT© IT maturity levels, domains and processes, thus providing a differentiated analysis of importance for each item. Its relevance is related to addressing isolated and individual evaluation criteria that are normally practiced in audits of processes. The model allows generating information that extends the guarantees of compliance and corporate governance from different organizations. This research demonstrates that the combined use of multi-criteria decision methodologies and soft computing proves to be particularly suitable for Strategic Alignment such as the focal area of COBIT. The model was applied in a big retail Brazilian company.
publishDate 2014
dc.date.none.fl_str_mv 2014-08-21
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
FAHP Model
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://www.revistas.usp.br/jistem/article/view/84671
10.4301/10.4301%2FS1807-17752014000200003
url https://www.revistas.usp.br/jistem/article/view/84671
identifier_str_mv 10.4301/10.4301%2FS1807-17752014000200003
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://www.revistas.usp.br/jistem/article/view/84671/87385
dc.rights.driver.fl_str_mv Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária
publisher.none.fl_str_mv TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária
dc.source.none.fl_str_mv Journal of Information Systems and Technology Management; v. 11 n. 2 (2014); 257-276
Journal of Information Systems and Technology Management; Vol. 11 No. 2 (2014); 257-276
Journal of Information Systems and Technology Management; Vol. 11 Núm. 2 (2014); 257-276
1807-1775
reponame:Journal of Information Systems and Technology Management (Online)
instname:Universidade de São Paulo (USP)
instacron:USP
instname_str Universidade de São Paulo (USP)
instacron_str USP
institution USP
reponame_str Journal of Information Systems and Technology Management (Online)
collection Journal of Information Systems and Technology Management (Online)
repository.name.fl_str_mv Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)
repository.mail.fl_str_mv ||jistem@usp.br
_version_ 1809284036678385664