Business Intelligence (BI) implementation from the perspective of individual change

Detalhes bibliográficos
Autor(a) principal: Fetzner, Maria Amélia de Mesquita
Data de Publicação: 2011
Outros Autores: Freitas, Henrique
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Journal of Information Systems and Technology Management (Online)
Texto Completo: https://www.revistas.usp.br/jistem/article/view/12894
Resumo: Change is central in the implementation of Information Technology (IT). This paper reports on a study in which the aim was to examine the nature of change at the individual level with an analysis based on interviews with representatives from a Business Intelligence (BI) solution provider and a group of clients. The implementations seemed to have occurred without great difficulty, BI learning was quick, intuitive, and the process generated a positive affect. Changes occurred in work practices, in the relationships between professionals, with regard to information, and in decision making. The study uses different theoretical approaches and proposes the application of an analytical perspective that includes affective, cognitive and behavioral aspects in order to investigate IT adoption. On a practical level, the study contributes to the knowledge regarding a particular technology - BI and, consequently, provides professionals with the opportunity to expand their knowledge of the perceptions people have of technology, which can lead to reflection and differentiated practices.
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spelling Business Intelligence (BI) implementation from the perspective of individual change Individual changeBusiness IntelligenceImplementationInformation TechnologyIT Change is central in the implementation of Information Technology (IT). This paper reports on a study in which the aim was to examine the nature of change at the individual level with an analysis based on interviews with representatives from a Business Intelligence (BI) solution provider and a group of clients. The implementations seemed to have occurred without great difficulty, BI learning was quick, intuitive, and the process generated a positive affect. Changes occurred in work practices, in the relationships between professionals, with regard to information, and in decision making. The study uses different theoretical approaches and proposes the application of an analytical perspective that includes affective, cognitive and behavioral aspects in order to investigate IT adoption. On a practical level, the study contributes to the knowledge regarding a particular technology - BI and, consequently, provides professionals with the opportunity to expand their knowledge of the perceptions people have of technology, which can lead to reflection and differentiated practices. TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária2011-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://www.revistas.usp.br/jistem/article/view/1289410.4301/S1807-17752011000100003Journal of Information Systems and Technology Management; v. 8 n. 1 (2011); 25-50Journal of Information Systems and Technology Management; Vol. 8 No. 1 (2011); 25-50Journal of Information Systems and Technology Management; Vol. 8 Núm. 1 (2011); 25-501807-1775reponame:Journal of Information Systems and Technology Management (Online)instname:Universidade de São Paulo (USP)instacron:USPenghttps://www.revistas.usp.br/jistem/article/view/12894/14685Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)info:eu-repo/semantics/openAccessFetzner, Maria Amélia de MesquitaFreitas, Henrique2014-05-18T13:23:49Zoai:revistas.usp.br:article/12894Revistahttp://www.scielo.br/scielo.php?script=sci_serial&pid=1807-1775&lng=pt&nrm=isoPUBhttps://old.scielo.br/oai/scielo-oai.php||jistem@usp.br1807-17751807-1775opendoar:2014-05-18T13:23:49Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)false
dc.title.none.fl_str_mv Business Intelligence (BI) implementation from the perspective of individual change
title Business Intelligence (BI) implementation from the perspective of individual change
spellingShingle Business Intelligence (BI) implementation from the perspective of individual change
Fetzner, Maria Amélia de Mesquita
Individual change
Business Intelligence
Implementation
Information Technology
IT
title_short Business Intelligence (BI) implementation from the perspective of individual change
title_full Business Intelligence (BI) implementation from the perspective of individual change
title_fullStr Business Intelligence (BI) implementation from the perspective of individual change
title_full_unstemmed Business Intelligence (BI) implementation from the perspective of individual change
title_sort Business Intelligence (BI) implementation from the perspective of individual change
author Fetzner, Maria Amélia de Mesquita
author_facet Fetzner, Maria Amélia de Mesquita
Freitas, Henrique
author_role author
author2 Freitas, Henrique
author2_role author
dc.contributor.author.fl_str_mv Fetzner, Maria Amélia de Mesquita
Freitas, Henrique
dc.subject.por.fl_str_mv Individual change
Business Intelligence
Implementation
Information Technology
IT
topic Individual change
Business Intelligence
Implementation
Information Technology
IT
description Change is central in the implementation of Information Technology (IT). This paper reports on a study in which the aim was to examine the nature of change at the individual level with an analysis based on interviews with representatives from a Business Intelligence (BI) solution provider and a group of clients. The implementations seemed to have occurred without great difficulty, BI learning was quick, intuitive, and the process generated a positive affect. Changes occurred in work practices, in the relationships between professionals, with regard to information, and in decision making. The study uses different theoretical approaches and proposes the application of an analytical perspective that includes affective, cognitive and behavioral aspects in order to investigate IT adoption. On a practical level, the study contributes to the knowledge regarding a particular technology - BI and, consequently, provides professionals with the opportunity to expand their knowledge of the perceptions people have of technology, which can lead to reflection and differentiated practices.
publishDate 2011
dc.date.none.fl_str_mv 2011-01-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://www.revistas.usp.br/jistem/article/view/12894
10.4301/S1807-17752011000100003
url https://www.revistas.usp.br/jistem/article/view/12894
identifier_str_mv 10.4301/S1807-17752011000100003
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://www.revistas.usp.br/jistem/article/view/12894/14685
dc.rights.driver.fl_str_mv Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária
publisher.none.fl_str_mv TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária
dc.source.none.fl_str_mv Journal of Information Systems and Technology Management; v. 8 n. 1 (2011); 25-50
Journal of Information Systems and Technology Management; Vol. 8 No. 1 (2011); 25-50
Journal of Information Systems and Technology Management; Vol. 8 Núm. 1 (2011); 25-50
1807-1775
reponame:Journal of Information Systems and Technology Management (Online)
instname:Universidade de São Paulo (USP)
instacron:USP
instname_str Universidade de São Paulo (USP)
instacron_str USP
institution USP
reponame_str Journal of Information Systems and Technology Management (Online)
collection Journal of Information Systems and Technology Management (Online)
repository.name.fl_str_mv Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)
repository.mail.fl_str_mv ||jistem@usp.br
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