Professional burnout, stress and job satisfaction of nursing staff at a university hospital

Detalhes bibliográficos
Autor(a) principal: Portero de la Cruz, Silvia
Data de Publicação: 2015
Outros Autores: Vaquero Abellán, Manuel
Tipo de documento: Artigo
Idioma: eng
por
spa
Título da fonte: Revista Latino-Americana de Enfermagem (Online)
Texto Completo: https://www.revistas.usp.br/rlae/article/view/102763
Resumo: ;;OBJECTIVES:;; to describe the social and work characteristics of the nursing staff at a tertiary hospital in the Public Health Service of Andalucía, to assess the degree of professional professional burnout and job satisfaction of those professionals and to study the possible relation between the professional burnout variables and the stress and job satisfaction levels on the one hand and social and employment variables on the other.;;;;METHOD:;; descriptive and cross-sectional study in a sample of 258 baccalaureate and auxiliary nurses. As research instruments, an original and specific questionnaire was used to collect social and employment variables, the Maslach Burnout Inventory, the Nursing Stress Scale and the Font-Roja questionnaire. Descriptive, inferential statistics and multivariate analysis were applied.;;;;RESULTS:;; average scores were found for professional stress and satisfaction, corresponding to 44,23 and 65,46 points, respectively. As regards professional burnout, an average score was found on the emotional exhaustion subscale; a high score for depersonalization and a low score for professional accomplishment. Studies are needed to identify the scores on these subscales in health organizations and to produce knowledge on their interrelations.;;
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spelling Professional burnout, stress and job satisfaction of nursing staff at a university hospitalDesgaste profissional, stress e satisfação no trabalho do pessoal de enfermagem em um hospital universitárioDesgaste profesional, estrés y satisfacción laboral del personal de enfermería en un hospital universitario;;OBJECTIVES:;; to describe the social and work characteristics of the nursing staff at a tertiary hospital in the Public Health Service of Andalucía, to assess the degree of professional professional burnout and job satisfaction of those professionals and to study the possible relation between the professional burnout variables and the stress and job satisfaction levels on the one hand and social and employment variables on the other.;;;;METHOD:;; descriptive and cross-sectional study in a sample of 258 baccalaureate and auxiliary nurses. As research instruments, an original and specific questionnaire was used to collect social and employment variables, the Maslach Burnout Inventory, the Nursing Stress Scale and the Font-Roja questionnaire. Descriptive, inferential statistics and multivariate analysis were applied.;;;;RESULTS:;; average scores were found for professional stress and satisfaction, corresponding to 44,23 and 65,46 points, respectively. As regards professional burnout, an average score was found on the emotional exhaustion subscale; a high score for depersonalization and a low score for professional accomplishment. Studies are needed to identify the scores on these subscales in health organizations and to produce knowledge on their interrelations.;;;;OBJETIVOS:;; descrever as características sócio-ocupacionais do pessoal de enfermagem de um hospital terciário do Serviço Público de Saúde de Andalucía, avaliar o grau de stress ocupacional, desgaste profissional e satisfação no trabalho daqueles profissionais e estudar a possível relação entre as dimensões do desgaste profissional e os níveis de stress e satisfação no trabalho com variáveis do tipo sócio-ocupacional.;;;;MÉTODO:;; estudo descritivo transversal em uma mostra de 258 enfermeiros/as e auxiliares. Como instrumentos de pesquisa foram utilizados um questionário original e específico para coletar variáveis sócio-ocupacionais, o Maslach Burnout Inventory, a Nursing Stress Scale e o questionário Font-Roja. Foram aplicadas estatística descritiva, inferencial e análise multivariada.;;;;RESULTADOS:;; foram alcançadas pontuações médias para stress ocupacional e satisfação, de 44.23 e 65.46 pontos, respectivamente. No que diz respeito ao desgaste profissional, foi evidenciado uma pontuação média na subescala de exaustão emocional; elevado para a despersonalização e baixa para a realização pessoal.;;;;CONCLUSÕES:;; o nível de exaustão emocional é médio, alto para a despersonalização e baixo para a realização pessoal. São necessários estudos que visam identificar seus níveis existentes nas organizações de saúde e produzir conhecimentos sobre suas interrelações.;;;;OBJETIVOS:;; describir las características sociolaborales del personal de enfermería de un hospital de tercer nivel del Servicio Sanitario Público de Andalucía, evaluar el grado de estrés laboral, desgaste profesional y satisfacción laboral de aquellos profesionales y estudiar la posible relación entre las dimensiones del desgaste profesional y los niveles de estrés y satisfacción laboral con variables de tipo sociolaboral.;;;;MÉTODO:;; estudio descriptivo transversal en una muestra de 258 enfermeros/as y auxiliares. Como instrumentos de investigación se utilizó un cuestionario original y específico que recogía variables de tipo sociolaboral, el Maslach Burnout Inventory, la Nursing Stress Scale y el cuestionario Font-Roja. Se aplicó estadística descriptiva, inferencial y análisis multivariante.;;;;RESULTADOS:;; se obtuvieron puntuaciones medias en estrés laboral y satisfacción, de 44.23 y 65.46 puntos, respectivamente. En cuanto al desgaste profesional, se evidenció un nivel medio de la subescala de agotamiento emocional; elevado para la despersonalización y bajo en el caso de la realización personal.;;;;CONCLUSIONES:;; el nivel de agotamiento emocional es medio, elevado para la despersonalización y bajo en la realización personal. Resultan necesarios los estudios que traten de identificar los niveles de los mismos existentes en las organizaciones sanitarias y generar conocimiento acerca de sus interrelaciones.;;Universidade de São Paulo. Escola de Enfermagem de Ribeirão Preto2015-06-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfapplication/pdfhttps://www.revistas.usp.br/rlae/article/view/10276310.1590/0104-1169.0284.2586Revista Latino-Americana de Enfermagem; v. 23 n. 3 (2015); 543-552Revista Latino-Americana de Enfermagem; Vol. 23 Núm. 3 (2015); 543-552Revista Latino-Americana de Enfermagem; Vol. 23 No. 3 (2015); 543-5521518-83450104-1169reponame:Revista Latino-Americana de Enfermagem (Online)instname:Universidade de São Paulo (USP)instacron:USPengporspahttps://www.revistas.usp.br/rlae/article/view/102763/101037https://www.revistas.usp.br/rlae/article/view/102763/101038https://www.revistas.usp.br/rlae/article/view/102763/101039Copyright (c) 2015 Revista Latino-Americana de Enfermageminfo:eu-repo/semantics/openAccessPortero de la Cruz, SilviaVaquero Abellán, Manuel2015-10-09T16:39:22Zoai:revistas.usp.br:article/102763Revistahttp://www.scielo.br/rlaePUBhttps://old.scielo.br/oai/scielo-oai.phprlae@eerp.usp.br||shbcassi@eerp.usp.br1518-83450104-1169opendoar:2015-10-09T16:39:22Revista Latino-Americana de Enfermagem (Online) - Universidade de São Paulo (USP)false
dc.title.none.fl_str_mv Professional burnout, stress and job satisfaction of nursing staff at a university hospital
Desgaste profissional, stress e satisfação no trabalho do pessoal de enfermagem em um hospital universitário
Desgaste profesional, estrés y satisfacción laboral del personal de enfermería en un hospital universitario
title Professional burnout, stress and job satisfaction of nursing staff at a university hospital
spellingShingle Professional burnout, stress and job satisfaction of nursing staff at a university hospital
Portero de la Cruz, Silvia
title_short Professional burnout, stress and job satisfaction of nursing staff at a university hospital
title_full Professional burnout, stress and job satisfaction of nursing staff at a university hospital
title_fullStr Professional burnout, stress and job satisfaction of nursing staff at a university hospital
title_full_unstemmed Professional burnout, stress and job satisfaction of nursing staff at a university hospital
title_sort Professional burnout, stress and job satisfaction of nursing staff at a university hospital
author Portero de la Cruz, Silvia
author_facet Portero de la Cruz, Silvia
Vaquero Abellán, Manuel
author_role author
author2 Vaquero Abellán, Manuel
author2_role author
dc.contributor.author.fl_str_mv Portero de la Cruz, Silvia
Vaquero Abellán, Manuel
description ;;OBJECTIVES:;; to describe the social and work characteristics of the nursing staff at a tertiary hospital in the Public Health Service of Andalucía, to assess the degree of professional professional burnout and job satisfaction of those professionals and to study the possible relation between the professional burnout variables and the stress and job satisfaction levels on the one hand and social and employment variables on the other.;;;;METHOD:;; descriptive and cross-sectional study in a sample of 258 baccalaureate and auxiliary nurses. As research instruments, an original and specific questionnaire was used to collect social and employment variables, the Maslach Burnout Inventory, the Nursing Stress Scale and the Font-Roja questionnaire. Descriptive, inferential statistics and multivariate analysis were applied.;;;;RESULTS:;; average scores were found for professional stress and satisfaction, corresponding to 44,23 and 65,46 points, respectively. As regards professional burnout, an average score was found on the emotional exhaustion subscale; a high score for depersonalization and a low score for professional accomplishment. Studies are needed to identify the scores on these subscales in health organizations and to produce knowledge on their interrelations.;;
publishDate 2015
dc.date.none.fl_str_mv 2015-06-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
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dc.identifier.uri.fl_str_mv https://www.revistas.usp.br/rlae/article/view/102763
10.1590/0104-1169.0284.2586
url https://www.revistas.usp.br/rlae/article/view/102763
identifier_str_mv 10.1590/0104-1169.0284.2586
dc.language.iso.fl_str_mv eng
por
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language eng
por
spa
dc.relation.none.fl_str_mv https://www.revistas.usp.br/rlae/article/view/102763/101037
https://www.revistas.usp.br/rlae/article/view/102763/101038
https://www.revistas.usp.br/rlae/article/view/102763/101039
dc.rights.driver.fl_str_mv Copyright (c) 2015 Revista Latino-Americana de Enfermagem
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2015 Revista Latino-Americana de Enfermagem
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
application/pdf
dc.publisher.none.fl_str_mv Universidade de São Paulo. Escola de Enfermagem de Ribeirão Preto
publisher.none.fl_str_mv Universidade de São Paulo. Escola de Enfermagem de Ribeirão Preto
dc.source.none.fl_str_mv Revista Latino-Americana de Enfermagem; v. 23 n. 3 (2015); 543-552
Revista Latino-Americana de Enfermagem; Vol. 23 Núm. 3 (2015); 543-552
Revista Latino-Americana de Enfermagem; Vol. 23 No. 3 (2015); 543-552
1518-8345
0104-1169
reponame:Revista Latino-Americana de Enfermagem (Online)
instname:Universidade de São Paulo (USP)
instacron:USP
instname_str Universidade de São Paulo (USP)
instacron_str USP
institution USP
reponame_str Revista Latino-Americana de Enfermagem (Online)
collection Revista Latino-Americana de Enfermagem (Online)
repository.name.fl_str_mv Revista Latino-Americana de Enfermagem (Online) - Universidade de São Paulo (USP)
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