Competence mapping based on cluster analysis

• Autor(a) principal: Sérgio, Marina Carradore
• Data de Publicação: 2016
• Outros Autores: Gonçalves, Alexandre Leopoldo, Souza, João Artur de
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Tecnologia e Sociedade (Online)
• Texto Completo: https://periodicos.utfpr.edu.br/rts/article/view/3148

In the knowledge society, intellectual capital has become a major intangible business assets. The integration of knowledge, skills and attitudes intrinsic to the individual reflected in the performance of employees in the organizational environment, directly influencing the success of the business and the maintenance of organizational competitiveness. By aligning the competences of employees with the organization's objectives, greater productivity can be achieved. The objective of this paper is to present a model to assist in management competence, using technique based on cluster analysis, aiming to map and describe the competences, as well as identify and manage the professional profiles of employees. With the help of existing technologies can be applied techniques for extracting knowledge and the correct management of it, enhancing it into a source of competitive advantage, able to highlight trends and assist in the decision-making process. The methodological procedures involved a systematic literature review and the development of a scenario by collecting 39 curriculums of the post graduate of Engineering professors and Knowledge Management from the Federal University of Santa Catarina, obtained from the Lattes Platform. Through the scenario, we were possible to evaluate and verify that the model has the ability to achieve consistent and satisfactory results in the understanding of a particular domain from unstructured information sources.