STATISTICAL PROCESS CONTROL FOR MONITORING EXAMS PRESCRIPTIONS IN MEDICAL COOPERATIVES doi: http://dx.doi.org/10.5892/ruvrd.v12i1.1464

Detalhes bibliográficos
Autor(a) principal: FERREIRA, Eric Batista; Universidade Federal de Alfenas (UNIFAL), Alfenas, MG
Data de Publicação: 2014
Outros Autores: OLIVEIRA, Marcelo Silva de; UFLA
Tipo de documento:
Idioma: por
Título da fonte: Revista da Universidade Vale do Rio Verde (Online)
Texto Completo: http://periodicos.unincor.br/index.php/revistaunincor/article/view/1464
Resumo: One of the critical control points of quality control for medical cooperatives regards the over prescription of exams by their members. On the other hand, a high number of medical consultations with no exam prescription may indicate a cavalier attitude, leading to a potential disrepute by customers in the medium term. The expectation of exams per doctor is a function of his/her ability of correctly diagnose, medical specialty, ethical and moral principles, among others. This paper suggests the use of Statistical Process Control for monitoring the number of exams prescriptions and illustrates it with a case-study. Such methodology seems to be very useful for managing medical institutions, avoiding unnecessary expenditures but guaranteeing the service quality.
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spelling STATISTICAL PROCESS CONTROL FOR MONITORING EXAMS PRESCRIPTIONS IN MEDICAL COOPERATIVES doi: http://dx.doi.org/10.5892/ruvrd.v12i1.1464One of the critical control points of quality control for medical cooperatives regards the over prescription of exams by their members. On the other hand, a high number of medical consultations with no exam prescription may indicate a cavalier attitude, leading to a potential disrepute by customers in the medium term. The expectation of exams per doctor is a function of his/her ability of correctly diagnose, medical specialty, ethical and moral principles, among others. This paper suggests the use of Statistical Process Control for monitoring the number of exams prescriptions and illustrates it with a case-study. Such methodology seems to be very useful for managing medical institutions, avoiding unnecessary expenditures but guaranteeing the service quality.ABECFERREIRA, Eric Batista; Universidade Federal de Alfenas (UNIFAL), Alfenas, MGOLIVEIRA, Marcelo Silva de; UFLA2014-07-04info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://periodicos.unincor.br/index.php/revistaunincor/article/view/146410.5892/ruvrd.v12i1.1464Revista da Universidade Vale do Rio Verde; v. 12, n. 1 (2014); 664-6712236-53621517-027610.5892/ruvrd.v12i1reponame:Revista da Universidade Vale do Rio Verde (Online)instname:Universidade Vale do Rio Verde (UNINCOR)instacron:UVRVporhttp://periodicos.unincor.br/index.php/revistaunincor/article/view/1464/pdf_15010.5892/ruvrd.v12i1.1464.g1206Direitos autorais 2021 Revista da Universidade Vale do Rio Verdeinfo:eu-repo/semantics/openAccess2016-04-28T14:23:13ZRevistahttp://periodicos.unincor.br/index.php/revistaunincor/indexPRI
dc.title.none.fl_str_mv STATISTICAL PROCESS CONTROL FOR MONITORING EXAMS PRESCRIPTIONS IN MEDICAL COOPERATIVES doi: http://dx.doi.org/10.5892/ruvrd.v12i1.1464
title STATISTICAL PROCESS CONTROL FOR MONITORING EXAMS PRESCRIPTIONS IN MEDICAL COOPERATIVES doi: http://dx.doi.org/10.5892/ruvrd.v12i1.1464
spellingShingle STATISTICAL PROCESS CONTROL FOR MONITORING EXAMS PRESCRIPTIONS IN MEDICAL COOPERATIVES doi: http://dx.doi.org/10.5892/ruvrd.v12i1.1464
FERREIRA, Eric Batista; Universidade Federal de Alfenas (UNIFAL), Alfenas, MG
title_short STATISTICAL PROCESS CONTROL FOR MONITORING EXAMS PRESCRIPTIONS IN MEDICAL COOPERATIVES doi: http://dx.doi.org/10.5892/ruvrd.v12i1.1464
title_full STATISTICAL PROCESS CONTROL FOR MONITORING EXAMS PRESCRIPTIONS IN MEDICAL COOPERATIVES doi: http://dx.doi.org/10.5892/ruvrd.v12i1.1464
title_fullStr STATISTICAL PROCESS CONTROL FOR MONITORING EXAMS PRESCRIPTIONS IN MEDICAL COOPERATIVES doi: http://dx.doi.org/10.5892/ruvrd.v12i1.1464
title_full_unstemmed STATISTICAL PROCESS CONTROL FOR MONITORING EXAMS PRESCRIPTIONS IN MEDICAL COOPERATIVES doi: http://dx.doi.org/10.5892/ruvrd.v12i1.1464
title_sort STATISTICAL PROCESS CONTROL FOR MONITORING EXAMS PRESCRIPTIONS IN MEDICAL COOPERATIVES doi: http://dx.doi.org/10.5892/ruvrd.v12i1.1464
author FERREIRA, Eric Batista; Universidade Federal de Alfenas (UNIFAL), Alfenas, MG
author_facet FERREIRA, Eric Batista; Universidade Federal de Alfenas (UNIFAL), Alfenas, MG
OLIVEIRA, Marcelo Silva de; UFLA
author_role author
author2 OLIVEIRA, Marcelo Silva de; UFLA
author2_role author
dc.contributor.none.fl_str_mv
dc.contributor.author.fl_str_mv FERREIRA, Eric Batista; Universidade Federal de Alfenas (UNIFAL), Alfenas, MG
OLIVEIRA, Marcelo Silva de; UFLA
dc.subject.none.fl_str_mv


description One of the critical control points of quality control for medical cooperatives regards the over prescription of exams by their members. On the other hand, a high number of medical consultations with no exam prescription may indicate a cavalier attitude, leading to a potential disrepute by customers in the medium term. The expectation of exams per doctor is a function of his/her ability of correctly diagnose, medical specialty, ethical and moral principles, among others. This paper suggests the use of Statistical Process Control for monitoring the number of exams prescriptions and illustrates it with a case-study. Such methodology seems to be very useful for managing medical institutions, avoiding unnecessary expenditures but guaranteeing the service quality.
publishDate 2014
dc.date.none.fl_str_mv 2014-07-04
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url http://periodicos.unincor.br/index.php/revistaunincor/article/view/1464
identifier_str_mv 10.5892/ruvrd.v12i1.1464
dc.language.iso.fl_str_mv por
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dc.relation.none.fl_str_mv http://periodicos.unincor.br/index.php/revistaunincor/article/view/1464/pdf_150
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dc.rights.driver.fl_str_mv Direitos autorais 2021 Revista da Universidade Vale do Rio Verde
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dc.publisher.none.fl_str_mv ABEC
publisher.none.fl_str_mv ABEC
dc.source.none.fl_str_mv Revista da Universidade Vale do Rio Verde; v. 12, n. 1 (2014); 664-671
2236-5362
1517-0276
10.5892/ruvrd.v12i1
reponame:Revista da Universidade Vale do Rio Verde (Online)
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instname_str Universidade Vale do Rio Verde (UNINCOR)
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institution UVRV
reponame_str Revista da Universidade Vale do Rio Verde (Online)
collection Revista da Universidade Vale do Rio Verde (Online)
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