A capacitação profissional do controlador de tráfego aéreo como fator contribuinte para a prevenção e a mitigação de acidentes aeronáuticos

• Autor(a) principal: Silva, Klayton Luís Araújo da
• Data de Publicação: 2019
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Universitário da Ânima (RUNA)
• Texto Completo: https://repositorio.animaeducacao.com.br/handle/ANIMA/8288
• topic: Controlador de tráfego aéreo; Capacitação do controlador; Inglês aeronáutico; Prevenção e mitigação; Acidentes aeronáuticos

This academic study had as a general objective to understand how the qualification of air traffic controllers contributes to the prevention and mitigation of aircraft accidents. Its main specific objectives were: to describe how the selection and training process of Brazilian air traffic controllers is performed, to compare the curricula of training courses, to define how English proficiency is determined, and to relate it to performance failures of air traffic controllers, and to demonstrate the changes in air traffic controller training to prevent and mitigate aircraft accidents. This study is characterized as a descriptive research, with a qualitative approach and bibliographical and documentary procedures using books, articles, monographs, dissertations, theses, reports, Manuals and Instructions of the Aeronautical Command, regulations, electronic sites and websites. At the end of this research, it was verified that the qualification of air traffic controllers in Brazil occurs at two institutions: at the Aeronautical Experts School and at the Air Space Control Institute. Both are military, yet independent, and with defined target audiences. The results indicate that there is no establishment of patterns in training courses, starting the selection process with different requirements for English proficiency, despite the fact that courses follow a minimal curriculum. It was observed that aircraft accidents involving air traffic controllers had, as a contributing factor, failures in communication between air traffic controllers and pilots due to insufficient aviation English proficiency. It was also concluded that there is a discerning treatment, dividing air traffic controllers between the ones who will follow military career, and the ones who will serve as voluntary civilians in temporary military service.