Supply chain resilience and key performance indicators: a systematic literature review

Detalhes bibliográficos
Autor(a) principal: Karl,Alexandre Augusto
Data de Publicação: 2018
Outros Autores: Micheluzzi,Julio, Leite,Luciana Rosa, Pereira,Carla Roberta
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Production
Texto Completo: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132018000100404
Resumo: Abstract Paper aims The aim of this article is to explore the influence of non-financial key performance indicators (KPIs) to create supply chain resilience (SCRes). Originality It theoretically identifies the influence of specific non-financial KPIs when creating SCRes by monitoring them before, during and after a disruption. Research method A systematic literature review was conducted using 57 peer-reviewed academic papers from 2000 to 2017. Main findings Order and delivery lead time, on-time delivery, supplier delivery efficiency and customer satisfaction were the KPIs that had a significant influence on elements of resilience. Implications for theory and practice Results contribute to the theory by providing knowledge in an underexplored topic, and assist managers in practice by identifying specific KPIs to build resilience.
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spelling Supply chain resilience and key performance indicators: a systematic literature reviewResilienceKey performance indicatorsSystematic literature reviewAbstract Paper aims The aim of this article is to explore the influence of non-financial key performance indicators (KPIs) to create supply chain resilience (SCRes). Originality It theoretically identifies the influence of specific non-financial KPIs when creating SCRes by monitoring them before, during and after a disruption. Research method A systematic literature review was conducted using 57 peer-reviewed academic papers from 2000 to 2017. Main findings Order and delivery lead time, on-time delivery, supplier delivery efficiency and customer satisfaction were the KPIs that had a significant influence on elements of resilience. Implications for theory and practice Results contribute to the theory by providing knowledge in an underexplored topic, and assist managers in practice by identifying specific KPIs to build resilience.Associação Brasileira de Engenharia de Produção2018-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132018000100404Production v.28 2018reponame:Productioninstname:Associação Brasileira de Engenharia de Produção (ABEPRO)instacron:ABEPRO10.1590/0103-6513.20180020info:eu-repo/semantics/openAccessKarl,Alexandre AugustoMicheluzzi,JulioLeite,Luciana RosaPereira,Carla Robertaeng2018-10-10T00:00:00Zoai:scielo:S0103-65132018000100404Revistahttps://www.scielo.br/j/prod/https://old.scielo.br/oai/scielo-oai.php||production@editoracubo.com.br1980-54110103-6513opendoar:2018-10-10T00:00Production - Associação Brasileira de Engenharia de Produção (ABEPRO)false
dc.title.none.fl_str_mv Supply chain resilience and key performance indicators: a systematic literature review
title Supply chain resilience and key performance indicators: a systematic literature review
spellingShingle Supply chain resilience and key performance indicators: a systematic literature review
Karl,Alexandre Augusto
Resilience
Key performance indicators
Systematic literature review
title_short Supply chain resilience and key performance indicators: a systematic literature review
title_full Supply chain resilience and key performance indicators: a systematic literature review
title_fullStr Supply chain resilience and key performance indicators: a systematic literature review
title_full_unstemmed Supply chain resilience and key performance indicators: a systematic literature review
title_sort Supply chain resilience and key performance indicators: a systematic literature review
author Karl,Alexandre Augusto
author_facet Karl,Alexandre Augusto
Micheluzzi,Julio
Leite,Luciana Rosa
Pereira,Carla Roberta
author_role author
author2 Micheluzzi,Julio
Leite,Luciana Rosa
Pereira,Carla Roberta
author2_role author
author
author
dc.contributor.author.fl_str_mv Karl,Alexandre Augusto
Micheluzzi,Julio
Leite,Luciana Rosa
Pereira,Carla Roberta
dc.subject.por.fl_str_mv Resilience
Key performance indicators
Systematic literature review
topic Resilience
Key performance indicators
Systematic literature review
description Abstract Paper aims The aim of this article is to explore the influence of non-financial key performance indicators (KPIs) to create supply chain resilience (SCRes). Originality It theoretically identifies the influence of specific non-financial KPIs when creating SCRes by monitoring them before, during and after a disruption. Research method A systematic literature review was conducted using 57 peer-reviewed academic papers from 2000 to 2017. Main findings Order and delivery lead time, on-time delivery, supplier delivery efficiency and customer satisfaction were the KPIs that had a significant influence on elements of resilience. Implications for theory and practice Results contribute to the theory by providing knowledge in an underexplored topic, and assist managers in practice by identifying specific KPIs to build resilience.
publishDate 2018
dc.date.none.fl_str_mv 2018-01-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
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status_str publishedVersion
dc.identifier.uri.fl_str_mv http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132018000100404
url http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132018000100404
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.1590/0103-6513.20180020
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv text/html
dc.publisher.none.fl_str_mv Associação Brasileira de Engenharia de Produção
publisher.none.fl_str_mv Associação Brasileira de Engenharia de Produção
dc.source.none.fl_str_mv Production v.28 2018
reponame:Production
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reponame_str Production
collection Production
repository.name.fl_str_mv Production - Associação Brasileira de Engenharia de Produção (ABEPRO)
repository.mail.fl_str_mv ||production@editoracubo.com.br
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