Scrum application in service: analysis on an aircraft manufacturer
Autor(a) principal: | |
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Data de Publicação: | 2015 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista Produção Online |
Texto Completo: | https://www.producaoonline.org.br/rpo/article/view/1777 |
Resumo: | This article analyzes the application of Scrum approach in a test service area in aircraft. It is a qualitative study conducted at the largest aircraft manufacturer in Brazil. Scrum is widely used for software project management in several segments, but its features allow the use in project management in general applications, both development of products and services. This paper contributes to analyze the application for services and illustrates the Scrum use for managers. It explains the establishment, maturation, obstacles encountered and results achieved with the Scrum. The sector analyzed is the Hydro-Testing Systems and Controls Flight, responsible for performing system testing in laboratories composed of real parts and simulating systems of aircraft parts. Descriptive data were obtained through direct and interactive contact with the target situation. We sought information with the team members of testing using a questionnaire as a research tool. The application of agile approach Scrum in project management has brought good results for this testing area, subsequently for the related divisions and organization goals. It reached a better organization of management and staff, greater processing efficiency and completion targets were achieved close to that predicted. Scrum has brought transparency, since invested in increased visibility of the significant aspects of the process for all those listed. It assisted the inspections and monitoring results, propelling the guiding the process toward the goal and detecting undesirable variations and obstacles during the test campaign. |
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Scrum application in service: analysis on an aircraft manufacturerAplicação do scrum em serviços: análise em uma fabricante de aeronavesAgile Approach. Scrum. Product Development. Service. Brazilian Aircraft Manufacturer.Abordagem ágil. Scrum. Desenvolvimento de Produtos. Serviço. Fabricante Brasileira de Aeronaves.This article analyzes the application of Scrum approach in a test service area in aircraft. It is a qualitative study conducted at the largest aircraft manufacturer in Brazil. Scrum is widely used for software project management in several segments, but its features allow the use in project management in general applications, both development of products and services. This paper contributes to analyze the application for services and illustrates the Scrum use for managers. It explains the establishment, maturation, obstacles encountered and results achieved with the Scrum. The sector analyzed is the Hydro-Testing Systems and Controls Flight, responsible for performing system testing in laboratories composed of real parts and simulating systems of aircraft parts. Descriptive data were obtained through direct and interactive contact with the target situation. We sought information with the team members of testing using a questionnaire as a research tool. The application of agile approach Scrum in project management has brought good results for this testing area, subsequently for the related divisions and organization goals. It reached a better organization of management and staff, greater processing efficiency and completion targets were achieved close to that predicted. Scrum has brought transparency, since invested in increased visibility of the significant aspects of the process for all those listed. It assisted the inspections and monitoring results, propelling the guiding the process toward the goal and detecting undesirable variations and obstacles during the test campaign.Este artigo analisa a aplicação da abordagem Scrum em uma área de serviço de ensaios em aeronaves. Trata-se de um estudo qualitativo realizado na maior fabricante de aeronaves do Brasil. Scrum é amplamente utilizado na gestão de projetos de softwares em diversos segmentos, porém suas características permitem a utilização na gestão de projetos em geral, tanto aplicações no desenvolvimento de produtos quanto serviços. Este trabalho contribui ao analisar a aplicação para serviços e ilustra a utilização do Scrum para gestores. Aborda-se a implantação, o amadurecimento, empecilhos encontrados e resultados alcançados com o uso do Scrum. O setor analisado é o de Ensaios de Sistemas Hidromecânicos e Comandos de Voo, responsável por realizar testes de sistemas em laboratórios compostos por partes reais e partes que simulam os sistemas das aeronaves. Obtiveram-se dados descritivos mediante contato direto com a situação alvo. Buscou-se informação diretamente com os integrantes da equipe ensaios, utilizando um questionário como instrumento de pesquisa. A aplicação da abordagem ágil Scrum no gerenciamento de projetos trouxe bons resultados a esta área de Ensaios, posteriormente, às divisões relacionadas e metas da organização. Alcances de natureza organizacional da gerência e equipe, maior eficiência de processamento e conclusão de metas próximo do previsto foram alcançados. O Scrum trouxe transparência, pois investiu em maior visibilidade dos aspectos significativos do processo para todos aqueles relacionados. Auxiliou em inspeções e monitoramento de resultados, promovendo acompanhamento e orientação do processo em direção ao objetivo e detectando indesejáveis variações e empecilhos durante a campanha de testes.Associação Brasileira de Engenharia de Produção2015-02-13info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfaudio/mpeghttps://www.producaoonline.org.br/rpo/article/view/177710.14488/1676-1901.v15i1.1777Revista Produção Online; Vol. 15 No. 1 (2015); 276-294Revista Produção Online; v. 15 n. 1 (2015); 276-2941676-1901reponame:Revista Produção Onlineinstname:Associação Brasileira de Engenharia de Produção (ABEPRO)instacron:ABEPROporhttps://www.producaoonline.org.br/rpo/article/view/1777/1256https://www.producaoonline.org.br/rpo/article/view/1777/1255Copyright (c) 2015 Revista Produção Onlineinfo:eu-repo/semantics/openAccessOliveira, Stefano Petrini deMuniz Júnior, Jorge2015-11-11T17:25:30Zoai:ojs.emnuvens.com.br:article/1777Revistahttp://producaoonline.org.br/rpoPUBhttps://www.producaoonline.org.br/rpo/oai||producaoonline@gmail.com1676-19011676-1901opendoar:2015-11-11T17:25:30Revista Produção Online - Associação Brasileira de Engenharia de Produção (ABEPRO)false |
dc.title.none.fl_str_mv |
Scrum application in service: analysis on an aircraft manufacturer Aplicação do scrum em serviços: análise em uma fabricante de aeronaves |
title |
Scrum application in service: analysis on an aircraft manufacturer |
spellingShingle |
Scrum application in service: analysis on an aircraft manufacturer Oliveira, Stefano Petrini de Agile Approach. Scrum. Product Development. Service. Brazilian Aircraft Manufacturer. Abordagem ágil. Scrum. Desenvolvimento de Produtos. Serviço. Fabricante Brasileira de Aeronaves. |
title_short |
Scrum application in service: analysis on an aircraft manufacturer |
title_full |
Scrum application in service: analysis on an aircraft manufacturer |
title_fullStr |
Scrum application in service: analysis on an aircraft manufacturer |
title_full_unstemmed |
Scrum application in service: analysis on an aircraft manufacturer |
title_sort |
Scrum application in service: analysis on an aircraft manufacturer |
author |
Oliveira, Stefano Petrini de |
author_facet |
Oliveira, Stefano Petrini de Muniz Júnior, Jorge |
author_role |
author |
author2 |
Muniz Júnior, Jorge |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Oliveira, Stefano Petrini de Muniz Júnior, Jorge |
dc.subject.por.fl_str_mv |
Agile Approach. Scrum. Product Development. Service. Brazilian Aircraft Manufacturer. Abordagem ágil. Scrum. Desenvolvimento de Produtos. Serviço. Fabricante Brasileira de Aeronaves. |
topic |
Agile Approach. Scrum. Product Development. Service. Brazilian Aircraft Manufacturer. Abordagem ágil. Scrum. Desenvolvimento de Produtos. Serviço. Fabricante Brasileira de Aeronaves. |
description |
This article analyzes the application of Scrum approach in a test service area in aircraft. It is a qualitative study conducted at the largest aircraft manufacturer in Brazil. Scrum is widely used for software project management in several segments, but its features allow the use in project management in general applications, both development of products and services. This paper contributes to analyze the application for services and illustrates the Scrum use for managers. It explains the establishment, maturation, obstacles encountered and results achieved with the Scrum. The sector analyzed is the Hydro-Testing Systems and Controls Flight, responsible for performing system testing in laboratories composed of real parts and simulating systems of aircraft parts. Descriptive data were obtained through direct and interactive contact with the target situation. We sought information with the team members of testing using a questionnaire as a research tool. The application of agile approach Scrum in project management has brought good results for this testing area, subsequently for the related divisions and organization goals. It reached a better organization of management and staff, greater processing efficiency and completion targets were achieved close to that predicted. Scrum has brought transparency, since invested in increased visibility of the significant aspects of the process for all those listed. It assisted the inspections and monitoring results, propelling the guiding the process toward the goal and detecting undesirable variations and obstacles during the test campaign. |
publishDate |
2015 |
dc.date.none.fl_str_mv |
2015-02-13 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.producaoonline.org.br/rpo/article/view/1777 10.14488/1676-1901.v15i1.1777 |
url |
https://www.producaoonline.org.br/rpo/article/view/1777 |
identifier_str_mv |
10.14488/1676-1901.v15i1.1777 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://www.producaoonline.org.br/rpo/article/view/1777/1256 https://www.producaoonline.org.br/rpo/article/view/1777/1255 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2015 Revista Produção Online info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2015 Revista Produção Online |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf audio/mpeg |
dc.publisher.none.fl_str_mv |
Associação Brasileira de Engenharia de Produção |
publisher.none.fl_str_mv |
Associação Brasileira de Engenharia de Produção |
dc.source.none.fl_str_mv |
Revista Produção Online; Vol. 15 No. 1 (2015); 276-294 Revista Produção Online; v. 15 n. 1 (2015); 276-294 1676-1901 reponame:Revista Produção Online instname:Associação Brasileira de Engenharia de Produção (ABEPRO) instacron:ABEPRO |
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Associação Brasileira de Engenharia de Produção (ABEPRO) |
instacron_str |
ABEPRO |
institution |
ABEPRO |
reponame_str |
Revista Produção Online |
collection |
Revista Produção Online |
repository.name.fl_str_mv |
Revista Produção Online - Associação Brasileira de Engenharia de Produção (ABEPRO) |
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||producaoonline@gmail.com |
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