Influence of artificial intelligence on public employment and its impact on politics: A systematic literature review
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Brazilian Journal of Operations & Production Management (Online) |
Texto Completo: | https://bjopm.org.br/bjopm/article/view/1114 |
Resumo: | Goal: Public administration is constantly changing in response to new challenges, including the implementation of new technologies such as robotics and artificial intelligence (AI). This new dynamic has caught the attention of political leaders who are finding ways to restrain or regulate AI in public services, but also of scholars who are raising legitimate concerns about its impacts on public employment. In light of the above, the aim of this research is to analyze the influence of AI on public employment and the ways politics are reacting. Design/Methodology/Approach: We have performed a systematic literature review to disclose the state-of-the-art and to find new avenues for future research. Results: The results indicate that public services require four kinds of intelligence – mechanical, analytical, intuitive, and empathetic – albeit, with much less expression than in private services. Limitations of the investigation: This systematic review provides a snapshot of the influence of AI on public employment. Thus, our research does not cover the whole body of knowledge, but it presents a holistic understanding of the phenomenon. Practical implications: As private companies are typically more advanced in the implementation of AI technologies, the for-profit sector may provide significant contributions in the way states can leverage public services through the deployment of AI technologies. Originality/Value: This article highlights the need for states to create the necessary conditions to legislate and regulate key technological advances, which, in our opinion, has been done, but at a very slow pace. |
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Brazilian Journal of Operations & Production Management (Online) |
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Influence of artificial intelligence on public employment and its impact on politics: A systematic literature reviewArtificial IntelligenceRoboticsPolicyEmploymentPublic ServicesGoal: Public administration is constantly changing in response to new challenges, including the implementation of new technologies such as robotics and artificial intelligence (AI). This new dynamic has caught the attention of political leaders who are finding ways to restrain or regulate AI in public services, but also of scholars who are raising legitimate concerns about its impacts on public employment. In light of the above, the aim of this research is to analyze the influence of AI on public employment and the ways politics are reacting. Design/Methodology/Approach: We have performed a systematic literature review to disclose the state-of-the-art and to find new avenues for future research. Results: The results indicate that public services require four kinds of intelligence – mechanical, analytical, intuitive, and empathetic – albeit, with much less expression than in private services. Limitations of the investigation: This systematic review provides a snapshot of the influence of AI on public employment. Thus, our research does not cover the whole body of knowledge, but it presents a holistic understanding of the phenomenon. Practical implications: As private companies are typically more advanced in the implementation of AI technologies, the for-profit sector may provide significant contributions in the way states can leverage public services through the deployment of AI technologies. Originality/Value: This article highlights the need for states to create the necessary conditions to legislate and regulate key technological advances, which, in our opinion, has been done, but at a very slow pace.Brazilian Association for Industrial Engineering and Operations Management (ABEPRO)2021-01-29info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionLiterature reviewapplication/pdfhttps://bjopm.org.br/bjopm/article/view/111410.14488/BJOPM.2021.010Brazilian Journal of Operations & Production Management; Vol. 18 No. 3 (2021); 1-222237-8960reponame:Brazilian Journal of Operations & Production Management (Online)instname:Associação Brasileira de Engenharia de Produção (ABEPRO)instacron:ABEPROenghttps://bjopm.org.br/bjopm/article/view/1114/962Copyright (c) 2021 João Reis, Paula Espírito Santo, Nuno Melãoinfo:eu-repo/semantics/openAccessReis, JoãoSanto, Paula EspíritoMelão, Nuno2021-05-18T14:17:24Zoai:ojs.bjopm.org.br:article/1114Revistahttps://bjopm.org.br/bjopmONGhttps://bjopm.org.br/bjopm/oaibjopm.journal@gmail.com2237-89601679-8171opendoar:2023-03-13T09:45:26.824953Brazilian Journal of Operations & Production Management (Online) - Associação Brasileira de Engenharia de Produção (ABEPRO)false |
dc.title.none.fl_str_mv |
Influence of artificial intelligence on public employment and its impact on politics: A systematic literature review |
title |
Influence of artificial intelligence on public employment and its impact on politics: A systematic literature review |
spellingShingle |
Influence of artificial intelligence on public employment and its impact on politics: A systematic literature review Reis, João Artificial Intelligence Robotics Policy Employment Public Services |
title_short |
Influence of artificial intelligence on public employment and its impact on politics: A systematic literature review |
title_full |
Influence of artificial intelligence on public employment and its impact on politics: A systematic literature review |
title_fullStr |
Influence of artificial intelligence on public employment and its impact on politics: A systematic literature review |
title_full_unstemmed |
Influence of artificial intelligence on public employment and its impact on politics: A systematic literature review |
title_sort |
Influence of artificial intelligence on public employment and its impact on politics: A systematic literature review |
author |
Reis, João |
author_facet |
Reis, João Santo, Paula Espírito Melão, Nuno |
author_role |
author |
author2 |
Santo, Paula Espírito Melão, Nuno |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Reis, João Santo, Paula Espírito Melão, Nuno |
dc.subject.por.fl_str_mv |
Artificial Intelligence Robotics Policy Employment Public Services |
topic |
Artificial Intelligence Robotics Policy Employment Public Services |
description |
Goal: Public administration is constantly changing in response to new challenges, including the implementation of new technologies such as robotics and artificial intelligence (AI). This new dynamic has caught the attention of political leaders who are finding ways to restrain or regulate AI in public services, but also of scholars who are raising legitimate concerns about its impacts on public employment. In light of the above, the aim of this research is to analyze the influence of AI on public employment and the ways politics are reacting. Design/Methodology/Approach: We have performed a systematic literature review to disclose the state-of-the-art and to find new avenues for future research. Results: The results indicate that public services require four kinds of intelligence – mechanical, analytical, intuitive, and empathetic – albeit, with much less expression than in private services. Limitations of the investigation: This systematic review provides a snapshot of the influence of AI on public employment. Thus, our research does not cover the whole body of knowledge, but it presents a holistic understanding of the phenomenon. Practical implications: As private companies are typically more advanced in the implementation of AI technologies, the for-profit sector may provide significant contributions in the way states can leverage public services through the deployment of AI technologies. Originality/Value: This article highlights the need for states to create the necessary conditions to legislate and regulate key technological advances, which, in our opinion, has been done, but at a very slow pace. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-01-29 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Literature review |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://bjopm.org.br/bjopm/article/view/1114 10.14488/BJOPM.2021.010 |
url |
https://bjopm.org.br/bjopm/article/view/1114 |
identifier_str_mv |
10.14488/BJOPM.2021.010 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://bjopm.org.br/bjopm/article/view/1114/962 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2021 João Reis, Paula Espírito Santo, Nuno Melão info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2021 João Reis, Paula Espírito Santo, Nuno Melão |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Brazilian Association for Industrial Engineering and Operations Management (ABEPRO) |
publisher.none.fl_str_mv |
Brazilian Association for Industrial Engineering and Operations Management (ABEPRO) |
dc.source.none.fl_str_mv |
Brazilian Journal of Operations & Production Management; Vol. 18 No. 3 (2021); 1-22 2237-8960 reponame:Brazilian Journal of Operations & Production Management (Online) instname:Associação Brasileira de Engenharia de Produção (ABEPRO) instacron:ABEPRO |
instname_str |
Associação Brasileira de Engenharia de Produção (ABEPRO) |
instacron_str |
ABEPRO |
institution |
ABEPRO |
reponame_str |
Brazilian Journal of Operations & Production Management (Online) |
collection |
Brazilian Journal of Operations & Production Management (Online) |
repository.name.fl_str_mv |
Brazilian Journal of Operations & Production Management (Online) - Associação Brasileira de Engenharia de Produção (ABEPRO) |
repository.mail.fl_str_mv |
bjopm.journal@gmail.com |
_version_ |
1797051461553618944 |