AN ANALYSIS OF THE DETERMINANTS OF BUSINESS ADMINISTRATION STUDENTS’ SATISFACTION, DEDICATION AND PERFORMANCE

• Autor(a) principal: Barboza, Stephanie Ingrid Souza
• Data de Publicação: 2014
• Outros Autores: Carvalho, Diana Lúcia Teixeira de, Soares Neto, João Batista, Costa, Francisco José da
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Administração (São Paulo. Online)
• Texto Completo: https://raep.emnuvens.com.br/raep/article/view/23
• topic: educação em Administração; desempenho; dedicação; satisfação

This paper analyses the determinants of business administration students’ satisfaction, dedication and performance by evaluating issues relating to the course and institution structures, in addition to the professional and course reputations. After a theoretical review of these topics, a field survey using a structured questionnaire was carried out at two federal higher education institutions in a northeastern state of Brazil; the final sample contained 176 respondents. Descriptive statistics, correlation, and regression analysis were then employed and the results show that students’ performance is fundamentally defined by their personal commitment to studying, and has no direct influence on satisfaction. The students’ satisfaction, on the other hand, was proved to be influenced by the various factors analyzed and a consistent determinant of student performance.