Social inclusion, citizenship and tourism. A survey on services suitable to handicapped people in hotels at Curitiba (Parana, Brazil) and sorroundings

• Autor(a) principal: Kushano, Elizabete Sayuri
• Data de Publicação: 2008
• Outros Autores: Almeida, Wolney Gomes
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Brasileira de Pesquisa em Turismo
• Texto Completo: https://rbtur.org.br/rbtur/article/view/119
• topic: Tourism. Social inclusion. Handicapped. Deaf.; Turismo. Inclusión social. Personas con necesidades especiales. Sordos.; Turismo. Inclusão social. Pessoas com necessidades especiais. Surdos.

The objective of this job is to focus in the hospitality in a very specific community, making a big emphasis in people with disabilities, finding the way to service our community of the city the Curitiba. Its very important for them to become better citizens, taking advantage of the metropolitan public access like Institutitions, medical and non medical supplies,customer service, etc. I am looking forward to put our creativity to work using marketing over the phone and phone interview to find the real needs of people who are looking for place tostay, including those people with hearing impediment or TDD system. Hosting anybody with any special circumstances or disabilities. During past interviews over the phone, we found out that we have 115 hosted places for people to stay with RMC, transforming 25 units (Uhs) making a total of 37 in all the RMC. Not too many hosting places have signals and guide system for people with special disabilities, or providing them with the right information. We have to work in making the companies aware and directly social responsible to keep and obey the law and keep a great image and example to our community where we live, providing service and solving most their needs, making them very happy and part of our community RMC.