Acceptance and use of technology for the choice of touristic destina-tions by persons of the third age: a study using UTAUT2

Detalhes bibliográficos
Autor(a) principal: Moura, Andréia Cássia de
Data de Publicação: 2017
Outros Autores: Gosling, Marlusa de Sevilha, Christino, Juliana Maria Magalhães, Macedo, Sâmara Borges
Tipo de documento: Artigo
Idioma: por
eng
Título da fonte: Revista Brasileira de Pesquisa em Turismo
Texto Completo: https://rbtur.org.br/rbtur/article/view/1277
Resumo: The elderly have shown an increasing interest in new technologies and relate them to learning, social insertion and leisure. Considering the high number of changes in the profile of the Brazilian elderly and the tourist and technological contexts, this work aims to understand the behavioral intentions and the use of the internet by the elderly for the purposes of tourist destination choices. For this, the work extended the UTAUT2 Model of Venkatesh, Thong and Xu (2012), inserting new constructs related to technology: Perceived Risk and Confidence, by Slade et al (2015) and also adding Attitude, based on Curras-Perez, Ruiz-Mafe and Sanz-Blas (2014). The study is characterized as exploratory-descriptive. For that, a Survey was conducted, online and face-to-face, being applied for two months. Statistical analysis of multivariate analysis was performed using SPSS20 and the modeling analysis of structural equations using SmartPLS. The sample obtained was of 211 elderly people who use Internet for tourist purposes. As a result, the relations of the Habit, Hedonic Motivation, Trust and Performance Expectations as determinants of the Internet Use Attitude for tourism purposes and, in addition to that, the relation of the Habit construct, positively affecting the Usage Behavior . As far as the originality of the work was concerned, Atitude was a new concept used to compose the model, bringing something unprecedented to this field of studies in Brazil. In addition, innovations include the application of the UTAUT2 model to the Brazilian context, in a segment and market sector not yet explored in this field of research - the third age and tourism.
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spelling Acceptance and use of technology for the choice of touristic destina-tions by persons of the third age: a study using UTAUT2Aceptación y uso de la tecnología para la elección de destinos turísticos por personas de la tercera edad: un estudio con UTAUT2Aceitação e uso da tecnologia para escolha de destinos turísticos por pessoas da terceira idade: um estudo usando a UTAUT2Elderly. Tourist Destinations. Internet. Technology. Unified Theory of Acceptance and Use of Technology 2 (UTAUT2).Tercera Edad. Destinos Turísticos. Internet. Tecnología. Teoría Unificada de Aceptación y Uso de la Tecnología 2 (UTAUT2).Idoso. Destinos Turísticos. Internet. Tecnologia. Teoria Unificada de Aceitação e Uso da Tecnologia 2 (UTAUT2)The elderly have shown an increasing interest in new technologies and relate them to learning, social insertion and leisure. Considering the high number of changes in the profile of the Brazilian elderly and the tourist and technological contexts, this work aims to understand the behavioral intentions and the use of the internet by the elderly for the purposes of tourist destination choices. For this, the work extended the UTAUT2 Model of Venkatesh, Thong and Xu (2012), inserting new constructs related to technology: Perceived Risk and Confidence, by Slade et al (2015) and also adding Attitude, based on Curras-Perez, Ruiz-Mafe and Sanz-Blas (2014). The study is characterized as exploratory-descriptive. For that, a Survey was conducted, online and face-to-face, being applied for two months. Statistical analysis of multivariate analysis was performed using SPSS20 and the modeling analysis of structural equations using SmartPLS. The sample obtained was of 211 elderly people who use Internet for tourist purposes. As a result, the relations of the Habit, Hedonic Motivation, Trust and Performance Expectations as determinants of the Internet Use Attitude for tourism purposes and, in addition to that, the relation of the Habit construct, positively affecting the Usage Behavior . As far as the originality of the work was concerned, Atitude was a new concept used to compose the model, bringing something unprecedented to this field of studies in Brazil. In addition, innovations include the application of the UTAUT2 model to the Brazilian context, in a segment and market sector not yet explored in this field of research - the third age and tourism. La terceira edad han mostrado un creciente interés en las nuevas tecnologías e informar al aprendizaje, la inserción social y de ocio. Teniendo en cuenta el elevado número de cambios en el perfil de las personas mayores de Brasil y los contextos turísticos y tecnológicos, este trabajo tiene como objetivo comprender las intenciones de comportamiento y el uso de Internet por parte de los ancianos a los efectos de opciones de destino turístico. Para ello, el trabajo se extendió el modelo de UTAUT2 Venkatesh, tanga y Xu (2012), la inserción de nuevas construcciones relacionadas con la tecnología: La percepción del riesgo y confianza, por Slade et al (2015) y la actitud también añadir, basado en Curras-Pérez Ruiz -Mafe y Sanz-Blas (2014). El estudio se caracteriza exploratorio-descriptivo. Para ello, la encuesta se realizó, en línea y cara a cara, que se aplica desde hace dos meses. El análisis estadístico de análisis multivariante se realizó mediante SPSS20 y el análisis de modelos de ecuaciones estructurales utilizando SmartPLS. La muestra obtenida fue de 211 personas mayores que utilizan Internet con fines turísticos. Como resultado, las relaciones del hábito, la motivación hedonista, la confianza y las expectativas de rendimiento de los determinantes de Internet Uso de la actitud para fines turísticos y, además de hacer cola, la relación de la construcción del hábito, que afectan positivamente el comportamiento de uso. En cuanto a la originalidad de la obra fue la preocupación actitud era un nuevo concepto que se utiliza para componer el modelo, trayendo algo sin precedentes para este campo de estudios en Brasil. Además, las innovaciones incluyen la aplicación del modelo UTAUT2 al contexto brasileño, en un segmento y segmento de mercado aún no explorado en este campo de la investigación - la tercera edad y el turismo. Os idosos têm demonstrado crescente interesse por novas tecnologias e as relacionam com a aprendizagem, inserção social e lazer. Considerando-se o elevado número de mudanças no perfil dos idosos brasileiros e os contextos turístico e tecnológico, esse trabalho tem como objetivo compreender as intenções comportamentais e o uso da internet pela terceira idade com fins de escolhas de destinos turísticos. Para isso, o trabalho estendeu o Modelo UTAUT2 de Venkatesh, Thong e Xu (2012), inserindo novos construtos relacionados à tecnologia: Risco Percebido e Confiança, de Slade et al (2015) e também adicionando a Atitude, fundamentada por Curras-Perez,  Ruiz-Mafe  e  Sanz-Blas (2014). O estudo caracteriza-se como exploratório-descritivo. Para tanto, realizou-se um Survey, online e presencial, sendo aplicado por dois meses. Para as análises utilizou-se técnicas estatísticas de análise multivariada, processadas pelo SPSS20 e a análise de modelagem de equações estruturais utilizando-se o SmartPLS. A amostra obtida foi de 211 idosos que usam internet para fins turísticos. Como resultado, têm-se as relações dos construtos Hábito, Motivação Hedônica, Confiança e Expectativa de Desempenho como determinantes da Atitude de uso da Internet para fins turísticos e, acrescentando-se a isso, a relação do construto Hábito afetando positivamente o Comportamento de uso. No que tange à originalidade o trabalho apresentou a Atitude como  um conceito novo utilizado para compor o modelo, trazendo algo inédito a este campo de estudos no Brasil. Além disso, apresenta-se como uma inovação à aplicação do modelo UTAUT2 no contexto brasileiro, em um segmento e setor de mercado ainda não explorado neste campo de pesquisa -  a terceira idade e o turismo.Anptur2017-04-17info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionPeer reviewedEvaluado por paresAvaliado por paresapplication/pdfapplication/pdfhttps://rbtur.org.br/rbtur/article/view/127710.7784/rbtur.v11i2.1277Revista Brasileira de Pesquisa em Turismo; Vol. 11 No. 2 (2017): maio/agosto; 239-269Revista Brasileira de Pesquisa em Turismo; Vol. 11 Núm. 2 (2017): maio/agosto; 239-269Revista Brasileira de Pesquisa em Turismo; v. 11 n. 2 (2017): maio/agosto; 239-2691982-6125reponame:Revista Brasileira de Pesquisa em Turismoinstname:Associação Nacional de Pesquisa e Pós-Graduação em Turismo (ANPTUR)instacron:ANPPGTporenghttps://rbtur.org.br/rbtur/article/view/1277/763https://rbtur.org.br/rbtur/article/view/1277/764Copyright (c) 2017 Revista Brasileira de Pesquisa em Turismoinfo:eu-repo/semantics/openAccessMoura, Andréia Cássia deGosling, Marlusa de SevilhaChristino, Juliana Maria MagalhãesMacedo, Sâmara Borges2020-06-01T22:00:50Zoai:ojs.emnuvens.com.br:article/1277Revistahttps://rbtur.org.br/rbturONGhttps://rbtur.org.br/rbtur/oai||edrbtur@gmail.com|| glauber.santos@usp.br1982-61251982-6125opendoar:2020-06-01T22:00:50Revista Brasileira de Pesquisa em Turismo - Associação Nacional de Pesquisa e Pós-Graduação em Turismo (ANPTUR)false
dc.title.none.fl_str_mv Acceptance and use of technology for the choice of touristic destina-tions by persons of the third age: a study using UTAUT2
Aceptación y uso de la tecnología para la elección de destinos turísticos por personas de la tercera edad: un estudio con UTAUT2
Aceitação e uso da tecnologia para escolha de destinos turísticos por pessoas da terceira idade: um estudo usando a UTAUT2
title Acceptance and use of technology for the choice of touristic destina-tions by persons of the third age: a study using UTAUT2
spellingShingle Acceptance and use of technology for the choice of touristic destina-tions by persons of the third age: a study using UTAUT2
Moura, Andréia Cássia de
Elderly. Tourist Destinations. Internet. Technology. Unified Theory of Acceptance and Use of Technology 2 (UTAUT2).
Tercera Edad. Destinos Turísticos. Internet. Tecnología. Teoría Unificada de Aceptación y Uso de la Tecnología 2 (UTAUT2).
Idoso. Destinos Turísticos. Internet. Tecnologia. Teoria Unificada de Aceitação e Uso da Tecnologia 2 (UTAUT2)
title_short Acceptance and use of technology for the choice of touristic destina-tions by persons of the third age: a study using UTAUT2
title_full Acceptance and use of technology for the choice of touristic destina-tions by persons of the third age: a study using UTAUT2
title_fullStr Acceptance and use of technology for the choice of touristic destina-tions by persons of the third age: a study using UTAUT2
title_full_unstemmed Acceptance and use of technology for the choice of touristic destina-tions by persons of the third age: a study using UTAUT2
title_sort Acceptance and use of technology for the choice of touristic destina-tions by persons of the third age: a study using UTAUT2
author Moura, Andréia Cássia de
author_facet Moura, Andréia Cássia de
Gosling, Marlusa de Sevilha
Christino, Juliana Maria Magalhães
Macedo, Sâmara Borges
author_role author
author2 Gosling, Marlusa de Sevilha
Christino, Juliana Maria Magalhães
Macedo, Sâmara Borges
author2_role author
author
author
dc.contributor.author.fl_str_mv Moura, Andréia Cássia de
Gosling, Marlusa de Sevilha
Christino, Juliana Maria Magalhães
Macedo, Sâmara Borges
dc.subject.por.fl_str_mv Elderly. Tourist Destinations. Internet. Technology. Unified Theory of Acceptance and Use of Technology 2 (UTAUT2).
Tercera Edad. Destinos Turísticos. Internet. Tecnología. Teoría Unificada de Aceptación y Uso de la Tecnología 2 (UTAUT2).
Idoso. Destinos Turísticos. Internet. Tecnologia. Teoria Unificada de Aceitação e Uso da Tecnologia 2 (UTAUT2)
topic Elderly. Tourist Destinations. Internet. Technology. Unified Theory of Acceptance and Use of Technology 2 (UTAUT2).
Tercera Edad. Destinos Turísticos. Internet. Tecnología. Teoría Unificada de Aceptación y Uso de la Tecnología 2 (UTAUT2).
Idoso. Destinos Turísticos. Internet. Tecnologia. Teoria Unificada de Aceitação e Uso da Tecnologia 2 (UTAUT2)
description The elderly have shown an increasing interest in new technologies and relate them to learning, social insertion and leisure. Considering the high number of changes in the profile of the Brazilian elderly and the tourist and technological contexts, this work aims to understand the behavioral intentions and the use of the internet by the elderly for the purposes of tourist destination choices. For this, the work extended the UTAUT2 Model of Venkatesh, Thong and Xu (2012), inserting new constructs related to technology: Perceived Risk and Confidence, by Slade et al (2015) and also adding Attitude, based on Curras-Perez, Ruiz-Mafe and Sanz-Blas (2014). The study is characterized as exploratory-descriptive. For that, a Survey was conducted, online and face-to-face, being applied for two months. Statistical analysis of multivariate analysis was performed using SPSS20 and the modeling analysis of structural equations using SmartPLS. The sample obtained was of 211 elderly people who use Internet for tourist purposes. As a result, the relations of the Habit, Hedonic Motivation, Trust and Performance Expectations as determinants of the Internet Use Attitude for tourism purposes and, in addition to that, the relation of the Habit construct, positively affecting the Usage Behavior . As far as the originality of the work was concerned, Atitude was a new concept used to compose the model, bringing something unprecedented to this field of studies in Brazil. In addition, innovations include the application of the UTAUT2 model to the Brazilian context, in a segment and market sector not yet explored in this field of research - the third age and tourism.
publishDate 2017
dc.date.none.fl_str_mv 2017-04-17
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer reviewed
Evaluado por pares
Avaliado por pares
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rbtur.org.br/rbtur/article/view/1277
10.7784/rbtur.v11i2.1277
url https://rbtur.org.br/rbtur/article/view/1277
identifier_str_mv 10.7784/rbtur.v11i2.1277
dc.language.iso.fl_str_mv por
eng
language por
eng
dc.relation.none.fl_str_mv https://rbtur.org.br/rbtur/article/view/1277/763
https://rbtur.org.br/rbtur/article/view/1277/764
dc.rights.driver.fl_str_mv Copyright (c) 2017 Revista Brasileira de Pesquisa em Turismo
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2017 Revista Brasileira de Pesquisa em Turismo
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv Anptur
publisher.none.fl_str_mv Anptur
dc.source.none.fl_str_mv Revista Brasileira de Pesquisa em Turismo; Vol. 11 No. 2 (2017): maio/agosto; 239-269
Revista Brasileira de Pesquisa em Turismo; Vol. 11 Núm. 2 (2017): maio/agosto; 239-269
Revista Brasileira de Pesquisa em Turismo; v. 11 n. 2 (2017): maio/agosto; 239-269
1982-6125
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