Factors that Influence the Satisfaction of Students with Educational Institutions in Distance Learning Modality in Brazilian Higher Education
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Data de Publicação: | 2022 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | EAD em Foco |
Texto Completo: | https://eademfoco.cecierj.edu.br/index.php/Revista/article/view/1572 |
Resumo: | The objective of this research is to identify the antecedent factors that affect the perceived quality of the course and the subsequent students' satisfaction with high education institutions in the distance learning modality. For this, descriptive research was carried out, with cross-section and quantitative data through the application of an electronic questionnaire. The data were analyzed by structural equation modeling. The results indicate that the constructs support for learning, financial risk and technological ability influence the perceived quality of the course, which, in turn, positively impacts the satisfaction with the teaching institution by the students. There is a theoretical contribution to the teaching-learning area. In practical terms, the results confirm paths for expanding the modality in distance education, thus contributing to the improvement and creation of new technologies aimed at distance education, as well as teaching methodologies, to increase its use exponentially and adherence more students and a process of continuous improvement of results. Keywords: Teaching-learning. Distance learning. Perceived quality. Satisfaction with teaching institutions. |
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Factors that Influence the Satisfaction of Students with Educational Institutions in Distance Learning Modality in Brazilian Higher EducationFatores que Influenciam a Satisfação de Discentes com Instituições Educacionais na Modalidade a Distância no Ensino Superior BrasileiroThe objective of this research is to identify the antecedent factors that affect the perceived quality of the course and the subsequent students' satisfaction with high education institutions in the distance learning modality. For this, descriptive research was carried out, with cross-section and quantitative data through the application of an electronic questionnaire. The data were analyzed by structural equation modeling. The results indicate that the constructs support for learning, financial risk and technological ability influence the perceived quality of the course, which, in turn, positively impacts the satisfaction with the teaching institution by the students. There is a theoretical contribution to the teaching-learning area. In practical terms, the results confirm paths for expanding the modality in distance education, thus contributing to the improvement and creation of new technologies aimed at distance education, as well as teaching methodologies, to increase its use exponentially and adherence more students and a process of continuous improvement of results. Keywords: Teaching-learning. Distance learning. Perceived quality. Satisfaction with teaching institutions. O objetivo desta pesquisa é identificar os fatores antecedentes que afetam a qualidade percebida do curso e a posterior satisfação dos alunos com instituições de ensino superior na modalidade a distância. Para isso, foi realizada uma pesquisa descritiva, com corte transversal e dados quantitativos obtidos por meio de aplicação de questionário eletrônico. Os dados foram analisados por modelagem de equações estruturais. Os resultados indicam que os construtos de suporte à aprendizagem, risco financeiro e habilidade tecnológica influenciam a qualidade percebida do curso que, por sua vez, impacta positivamente a satisfação com a instituição de ensino pelos discentes. Logo, há contribuição teórica para a área de ensino-aprendizagem. De forma prática, os resultados confirmam caminhos para a ampliação da modalidade EaD, contribuindo para o aprimoramento e a criação de novas tecnologias voltadas ao ensino EaD, assim como de metodologias de ensino, de forma a aumentar sua utilização exponencialmente, a adesão de mais alunos e o processo de melhoria contínua dos resultados. Palavras-chave: Ensino-aprendizagem. Educação a distância. Qualidade percebida. Satisfação com instituições de ensino.Fundação Cecierj2022-02-23info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttps://eademfoco.cecierj.edu.br/index.php/Revista/article/view/157210.18264/eadf.v12i1.1572EaD em Foco; Vol. 12 No. 1 (2022)EaD em Foco; Vol. 12 Núm. 1 (2022)EaD em Foco; v. 12 n. 1 (2022)2177-8310reponame:EAD em Focoinstname:Fundação Centro de Ciências e Educação Superior a Distância do Estado do Rio de Janeiro (CECIERJ)instacron:CECIERJporhttps://eademfoco.cecierj.edu.br/index.php/Revista/article/view/1572/726https://eademfoco.cecierj.edu.br/index.php/Revista/article/view/1572/753Copyright (c) 2022 EaD em Focohttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessSilva, Paulo de Jesus SantosBastos, Sérgio Augusto Pereira2022-06-07T01:39:23Zoai:ojs.eademfoco.cecierj.edu.br:article/1572Revistahttps://eademfoco.cecierj.edu.br/index.php/RevistaONGhttp://eademfoco.cecierj.edu.br/index.php/Revista/oai||eademfoco@cecierj.edu.br2177-83102177-8310opendoar:2022-06-07T01:39:23EAD em Foco - Fundação Centro de Ciências e Educação Superior a Distância do Estado do Rio de Janeiro (CECIERJ)false |
dc.title.none.fl_str_mv |
Factors that Influence the Satisfaction of Students with Educational Institutions in Distance Learning Modality in Brazilian Higher Education Fatores que Influenciam a Satisfação de Discentes com Instituições Educacionais na Modalidade a Distância no Ensino Superior Brasileiro |
title |
Factors that Influence the Satisfaction of Students with Educational Institutions in Distance Learning Modality in Brazilian Higher Education |
spellingShingle |
Factors that Influence the Satisfaction of Students with Educational Institutions in Distance Learning Modality in Brazilian Higher Education Silva, Paulo de Jesus Santos |
title_short |
Factors that Influence the Satisfaction of Students with Educational Institutions in Distance Learning Modality in Brazilian Higher Education |
title_full |
Factors that Influence the Satisfaction of Students with Educational Institutions in Distance Learning Modality in Brazilian Higher Education |
title_fullStr |
Factors that Influence the Satisfaction of Students with Educational Institutions in Distance Learning Modality in Brazilian Higher Education |
title_full_unstemmed |
Factors that Influence the Satisfaction of Students with Educational Institutions in Distance Learning Modality in Brazilian Higher Education |
title_sort |
Factors that Influence the Satisfaction of Students with Educational Institutions in Distance Learning Modality in Brazilian Higher Education |
author |
Silva, Paulo de Jesus Santos |
author_facet |
Silva, Paulo de Jesus Santos Bastos, Sérgio Augusto Pereira |
author_role |
author |
author2 |
Bastos, Sérgio Augusto Pereira |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Silva, Paulo de Jesus Santos Bastos, Sérgio Augusto Pereira |
description |
The objective of this research is to identify the antecedent factors that affect the perceived quality of the course and the subsequent students' satisfaction with high education institutions in the distance learning modality. For this, descriptive research was carried out, with cross-section and quantitative data through the application of an electronic questionnaire. The data were analyzed by structural equation modeling. The results indicate that the constructs support for learning, financial risk and technological ability influence the perceived quality of the course, which, in turn, positively impacts the satisfaction with the teaching institution by the students. There is a theoretical contribution to the teaching-learning area. In practical terms, the results confirm paths for expanding the modality in distance education, thus contributing to the improvement and creation of new technologies aimed at distance education, as well as teaching methodologies, to increase its use exponentially and adherence more students and a process of continuous improvement of results. Keywords: Teaching-learning. Distance learning. Perceived quality. Satisfaction with teaching institutions. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-02-23 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://eademfoco.cecierj.edu.br/index.php/Revista/article/view/1572 10.18264/eadf.v12i1.1572 |
url |
https://eademfoco.cecierj.edu.br/index.php/Revista/article/view/1572 |
identifier_str_mv |
10.18264/eadf.v12i1.1572 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://eademfoco.cecierj.edu.br/index.php/Revista/article/view/1572/726 https://eademfoco.cecierj.edu.br/index.php/Revista/article/view/1572/753 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2022 EaD em Foco https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2022 EaD em Foco https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf application/pdf |
dc.publisher.none.fl_str_mv |
Fundação Cecierj |
publisher.none.fl_str_mv |
Fundação Cecierj |
dc.source.none.fl_str_mv |
EaD em Foco; Vol. 12 No. 1 (2022) EaD em Foco; Vol. 12 Núm. 1 (2022) EaD em Foco; v. 12 n. 1 (2022) 2177-8310 reponame:EAD em Foco instname:Fundação Centro de Ciências e Educação Superior a Distância do Estado do Rio de Janeiro (CECIERJ) instacron:CECIERJ |
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Fundação Centro de Ciências e Educação Superior a Distância do Estado do Rio de Janeiro (CECIERJ) |
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CECIERJ |
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CECIERJ |
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EAD em Foco |
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EAD em Foco |
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EAD em Foco - Fundação Centro de Ciências e Educação Superior a Distância do Estado do Rio de Janeiro (CECIERJ) |
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||eademfoco@cecierj.edu.br |
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