Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication
Autor(a) principal: | |
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Data de Publicação: | 2013 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Repositório Institucional da FIOCRUZ (ARCA) |
Texto Completo: | https://www.arca.fiocruz.br/handle/icict/17196 |
Resumo: | This research has been supported by DATASUS and The Coordination for Personnel Development, Ministry of Health Brazil. |
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Chamovitz, IlanTheodoulidis, Babis2017-01-27T17:25:34Z2017-01-27T17:25:34Z2013CHAMOVITZ, Ilan; THEODOULIDIS, Babis. Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication. RECIIS - Revista Eletrônica de Comunicação, Informação e Inovação em Saúde, Rio de Janeiro, v. 7, n. 2, p. 1-8, ago. 2013. Suplemento.1981-6278https://www.arca.fiocruz.br/handle/icict/1719610.3395/reciis.v7i2.Sup1.776en1981-6278This research has been supported by DATASUS and The Coordination for Personnel Development, Ministry of Health Brazil.Ministério da Saúde. Sistema Único de Saúde. Departamento de Informática do Sistema Único de Saúde. Rio de Janeiro, RJ, Brasil.University of Patras. Patras, Greece.This paper uses the approach known as Service Dominant Logic (SDL) and Co-creation of value to introduce the basic concepts of Service Science and SDL in the health information system area. Then the article shows that interaction through asynchronous communication may produce value. In this approach, one should not separate product attributes from service attributes, since they are complementary. Some Marketing concepts are present in our daily routine and can be applied to several service domains such as Education, Transport, Public Services, Health and Information and Communication Technology. Users of Health Systems have already been ranked in the context of Service Science. As part of an ongoing research that explores the use of virtual forums, the article presents an example - using the Forum DATASUS - to show the importance of interaction via asynchronous communication tool between users and service providers, in the development and implementation of Health Information Systems.porFundação Oswaldo Cruz. Instituto de Comunicação e Informação Científica e Tecnológica em Saúde.Dominant logic approach for health service information system: value creation and co-creation through asynchronous communicationinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleServicesICTDATASUSForumHealthinfo:eu-repo/semantics/openAccessreponame:Repositório Institucional da FIOCRUZ (ARCA)instname:Fundação Oswaldo Cruz (FIOCRUZ)instacron:FIOCRUZLICENSElicense.txttext/plain1748https://www.arca.fiocruz.br/bitstream/icict/17196/1/license.txt8a4605be74aa9ea9d79846c1fba20a33MD51ORIGINAL12.pdfapplication/pdf395903https://www.arca.fiocruz.br/bitstream/icict/17196/2/12.pdf31050eef2b55fd2e384ee1b97e88f66cMD52TEXT12.pdf.txt12.pdf.txtExtracted texttext/plain21518https://www.arca.fiocruz.br/bitstream/icict/17196/3/12.pdf.txt863c617aa0ee51e908471365a5ad49b7MD53icict/171962020-05-14 12:11:37.273oai:www.arca.fiocruz.br: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Repositório InstitucionalPUBhttps://www.arca.fiocruz.br/oai/requestrepositorio.arca@fiocruz.bropendoar:21352020-05-14T15:11:37Repositório Institucional da FIOCRUZ (ARCA) - Fundação Oswaldo Cruz (FIOCRUZ)false |
dc.title.pt_BR.fl_str_mv |
Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication |
title |
Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication |
spellingShingle |
Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication Chamovitz, Ilan Services ICT DATASUS Forum Health |
title_short |
Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication |
title_full |
Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication |
title_fullStr |
Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication |
title_full_unstemmed |
Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication |
title_sort |
Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication |
author |
Chamovitz, Ilan |
author_facet |
Chamovitz, Ilan Theodoulidis, Babis |
author_role |
author |
author2 |
Theodoulidis, Babis |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Chamovitz, Ilan Theodoulidis, Babis |
dc.subject.en.en.fl_str_mv |
Services ICT DATASUS Forum Health |
topic |
Services ICT DATASUS Forum Health |
description |
This research has been supported by DATASUS and The Coordination for Personnel Development, Ministry of Health Brazil. |
publishDate |
2013 |
dc.date.issued.fl_str_mv |
2013 |
dc.date.accessioned.fl_str_mv |
2017-01-27T17:25:34Z |
dc.date.available.fl_str_mv |
2017-01-27T17:25:34Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
CHAMOVITZ, Ilan; THEODOULIDIS, Babis. Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication. RECIIS - Revista Eletrônica de Comunicação, Informação e Inovação em Saúde, Rio de Janeiro, v. 7, n. 2, p. 1-8, ago. 2013. Suplemento. |
dc.identifier.uri.fl_str_mv |
https://www.arca.fiocruz.br/handle/icict/17196 |
dc.identifier.issn.pt_BR.fl_str_mv |
1981-6278 |
dc.identifier.doi.pt_BR.fl_str_mv |
10.3395/reciis.v7i2.Sup1.776en |
dc.identifier.eissn.pt_BR.fl_str_mv |
1981-6278 |
identifier_str_mv |
CHAMOVITZ, Ilan; THEODOULIDIS, Babis. Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication. RECIIS - Revista Eletrônica de Comunicação, Informação e Inovação em Saúde, Rio de Janeiro, v. 7, n. 2, p. 1-8, ago. 2013. Suplemento. 1981-6278 10.3395/reciis.v7i2.Sup1.776en |
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https://www.arca.fiocruz.br/handle/icict/17196 |
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info:eu-repo/semantics/openAccess |
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openAccess |
dc.publisher.none.fl_str_mv |
Fundação Oswaldo Cruz. Instituto de Comunicação e Informação Científica e Tecnológica em Saúde. |
publisher.none.fl_str_mv |
Fundação Oswaldo Cruz. Instituto de Comunicação e Informação Científica e Tecnológica em Saúde. |
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reponame:Repositório Institucional da FIOCRUZ (ARCA) instname:Fundação Oswaldo Cruz (FIOCRUZ) instacron:FIOCRUZ |
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