Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication

Detalhes bibliográficos
Autor(a) principal: Chamovitz, Ilan
Data de Publicação: 2013
Outros Autores: Theodoulidis, Babis
Tipo de documento: Artigo
Idioma: por
Título da fonte: Repositório Institucional da FIOCRUZ (ARCA)
Texto Completo: https://www.arca.fiocruz.br/handle/icict/17196
Resumo: This research has been supported by DATASUS and The Coordination for Personnel Development, Ministry of Health Brazil.
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spelling Chamovitz, IlanTheodoulidis, Babis2017-01-27T17:25:34Z2017-01-27T17:25:34Z2013CHAMOVITZ, Ilan; THEODOULIDIS, Babis. Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication. RECIIS - Revista Eletrônica de Comunicação, Informação e Inovação em Saúde, Rio de Janeiro, v. 7, n. 2, p. 1-8, ago. 2013. Suplemento.1981-6278https://www.arca.fiocruz.br/handle/icict/1719610.3395/reciis.v7i2.Sup1.776en1981-6278This research has been supported by DATASUS and The Coordination for Personnel Development, Ministry of Health Brazil.Ministério da Saúde. Sistema Único de Saúde. Departamento de Informática do Sistema Único de Saúde. Rio de Janeiro, RJ, Brasil.University of Patras. Patras, Greece.This paper uses the approach known as Service Dominant Logic (SDL) and Co-creation of value to introduce the basic concepts of Service Science and SDL in the health information system area. Then the article shows that interaction through asynchronous communication may produce value. In this approach, one should not separate product attributes from service attributes, since they are complementary. Some Marketing concepts are present in our daily routine and can be applied to several service domains such as Education, Transport, Public Services, Health and Information and Communication Technology. Users of Health Systems have already been ranked in the context of Service Science. As part of an ongoing research that explores the use of virtual forums, the article presents an example - using the Forum DATASUS - to show the importance of interaction via asynchronous communication tool between users and service providers, in the development and implementation of Health Information Systems.porFundação Oswaldo Cruz. 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dc.title.pt_BR.fl_str_mv Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication
title Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication
spellingShingle Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication
Chamovitz, Ilan
Services
ICT
DATASUS
Forum
Health
title_short Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication
title_full Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication
title_fullStr Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication
title_full_unstemmed Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication
title_sort Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication
author Chamovitz, Ilan
author_facet Chamovitz, Ilan
Theodoulidis, Babis
author_role author
author2 Theodoulidis, Babis
author2_role author
dc.contributor.author.fl_str_mv Chamovitz, Ilan
Theodoulidis, Babis
dc.subject.en.en.fl_str_mv Services
ICT
DATASUS
Forum
Health
topic Services
ICT
DATASUS
Forum
Health
description This research has been supported by DATASUS and The Coordination for Personnel Development, Ministry of Health Brazil.
publishDate 2013
dc.date.issued.fl_str_mv 2013
dc.date.accessioned.fl_str_mv 2017-01-27T17:25:34Z
dc.date.available.fl_str_mv 2017-01-27T17:25:34Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.citation.fl_str_mv CHAMOVITZ, Ilan; THEODOULIDIS, Babis. Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication. RECIIS - Revista Eletrônica de Comunicação, Informação e Inovação em Saúde, Rio de Janeiro, v. 7, n. 2, p. 1-8, ago. 2013. Suplemento.
dc.identifier.uri.fl_str_mv https://www.arca.fiocruz.br/handle/icict/17196
dc.identifier.issn.pt_BR.fl_str_mv 1981-6278
dc.identifier.doi.pt_BR.fl_str_mv 10.3395/reciis.v7i2.Sup1.776en
dc.identifier.eissn.pt_BR.fl_str_mv 1981-6278
identifier_str_mv CHAMOVITZ, Ilan; THEODOULIDIS, Babis. Dominant logic approach for health service information system: value creation and co-creation through asynchronous communication. RECIIS - Revista Eletrônica de Comunicação, Informação e Inovação em Saúde, Rio de Janeiro, v. 7, n. 2, p. 1-8, ago. 2013. Suplemento.
1981-6278
10.3395/reciis.v7i2.Sup1.776en
url https://www.arca.fiocruz.br/handle/icict/17196
dc.language.iso.fl_str_mv por
language por
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.publisher.none.fl_str_mv Fundação Oswaldo Cruz. Instituto de Comunicação e Informação Científica e Tecnológica em Saúde.
publisher.none.fl_str_mv Fundação Oswaldo Cruz. Instituto de Comunicação e Informação Científica e Tecnológica em Saúde.
dc.source.none.fl_str_mv reponame:Repositório Institucional da FIOCRUZ (ARCA)
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