Effective communication and patient safety: PET-Saúde experience report

• Autor(a) principal: Andrade, Kaio Vinicius Freitas de
• Data de Publicação: 2023
• Outros Autores: Azevêdo, Sthefane Nogueira de, Souza, Isabel Guedes de, Freitas, Gabriele Batista dos Santos, Cruz, Jessica Oliveira da, Almeida, Elainne Lins de Moura de, Morais, Aisiane Cedraz
• Tipo de documento: Artigo
• Idioma: por; eng
• Título da fonte: REVISA : Revista de Divulgação Científica Sena Aires (Online)
• Texto Completo: https://rdcsa.emnuvens.com.br/revista/article/view/70
• topic: Educação Permanente; Segurança do Paciente; Comunicação em Saúde; Permanent Education; Patient safety; Health Communication

Objective: To describe the experiences lived during the training process on International Patient Safety Goals focused on effective communication, carried out by PET-Saúde fellows, for professionals of a specialized hospital, aiming to stimulate the training of professionals and teachers with high technical qualification, scientific, technological and academic, in addition to practicing the inseparability between teaching, research and extension, recommended by the MEC. Method: This is an experience report with a qualitative and descriptive approach on health education activities carried out at the institution. Results: The exchange of experiences between PET-Health fellows and health professionals, the identification of limitations regarding effective communication in the unit and difficulties in working in a multidisciplinary team. Conclusion: It reaffirms the importance of a patient safety culture among professionals and the importance of approximation between academic institutions and those that promote health care.