Accounting Marketing by Accounting Offices in the State of Sao Paulo

Detalhes bibliográficos
Autor(a) principal: Peleias, Ivam Ricardo
Data de Publicação: 2007
Outros Autores: Hernandes, Danieli Cristina Ramos, Garcia, Mauro Neves, Silva, Dirceu da
Tipo de documento: Artigo
Idioma: por
eng
spa
Título da fonte: Revista Brasileira de Gestão de Negócios (Online)
Texto Completo: https://rbgn.fecap.br/RBGN/article/view/74
Resumo: This article presents a portion of the result of a research carried through between the last quarter of 2004 and the first quarter of 2005, to identify as 259 accounting services offices in the State of Sao Paulo use or not the Marketing tools. The study executed combined empirical research to identify excellent aspects about the reality of the offices, bibliographical revision, and field research, in its first stage by means of a depth interview with the partners of five offices, and later with the use of a questionnaire with 49 assertive, answered by the partners of the 259 accounting offices. The revision of literature disclosed international experiences in the use of the Marketing that can contribute the offices have one better image for its customers, and for the development of its businesses. The data collected with the questionnaires have been treated by the Descriptive Statistics and analyzed by the use of Mean, because the collected data was not adherent to the normal curve.  The achieved results have disclosed that the use of the Marketing tools is intuitive and embryonic in the sector. The research supplies information that will serve of subsidy so that the accounting entrepreneurs adopt the Marketing tools as an alternative for bigger valuation of its services for the market, and an element of support to its business.Key-words: Marketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting.
id FECAP-3_2575dba4819d65cdf0b92be3f0505bd6
oai_identifier_str oai:ojs.emnuvens.com.br:article/74
network_acronym_str FECAP-3
network_name_str Revista Brasileira de Gestão de Negócios (Online)
repository_id_str
spelling Accounting Marketing by Accounting Offices in the State of Sao PauloMarketing Contable en los Oficinas de Contabilidad del Estado de São PauloMarketing Contábil nos Escritórios de Contabilidade do Estado de São PauloMarketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting.Marketing. Marketing de servicios. Marketing contable. Oficinas de contabilidad.Marketing. Marketing de serviços. Marketing contábil. Escritórios de contabilidade. Contabilidade.This article presents a portion of the result of a research carried through between the last quarter of 2004 and the first quarter of 2005, to identify as 259 accounting services offices in the State of Sao Paulo use or not the Marketing tools. The study executed combined empirical research to identify excellent aspects about the reality of the offices, bibliographical revision, and field research, in its first stage by means of a depth interview with the partners of five offices, and later with the use of a questionnaire with 49 assertive, answered by the partners of the 259 accounting offices. The revision of literature disclosed international experiences in the use of the Marketing that can contribute the offices have one better image for its customers, and for the development of its businesses. The data collected with the questionnaires have been treated by the Descriptive Statistics and analyzed by the use of Mean, because the collected data was not adherent to the normal curve.  The achieved results have disclosed that the use of the Marketing tools is intuitive and embryonic in the sector. The research supplies information that will serve of subsidy so that the accounting entrepreneurs adopt the Marketing tools as an alternative for bigger valuation of its services for the market, and an element of support to its business.Key-words: Marketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting.Este artículo presenta una parte de los resultados de una investigación realizada entre el último trimestre de 2004 y el 1er. trimestre de 2005, para identificar cómo 259 Oficinas de Contabilidad del Estado de São Paulo utilizan los instrumentos de Marketing. El trabajo incluyó: investigación empírica para identificar aspectos relevantes de la realidad de las oficinas, revisión bibliográfica y estudio de campo, en su primera etapa por medio de una entrevista de profundidad con los socios de cinco oficinas, seguida por la aplicación de un cuestionario con 49 aserciones, respondido por los socios de 259 oficinas. La revisión de la literatura reveló experiencias internacionales en el uso del Marketing que pueden contribuir a que las oficinas mejoren su imagen frente a los clientes y el desarrollo de sus negocios Los datos obtenidos con los cuestionarios se trataron por Estadística Descriptiva y analizados con el uso de la mediana, pues los datos no se ajustan a la curva normal. Los resultados obtenidos revelaron que el uso de los instrumentos de Marketing es intuitivo y embrionario en el sector. La investigación suministra informaciones que pueden ayudar a los empresarios contables a adoptar los sistemas de Marketing como alternativa para valorizar sus servicios en el mercado y como un elemento más de sustentación para su negocio.Palabras clave: Marketing. Marketing de servicios. Marketing contable. Oficinas de contabilidad.Este artigo apresenta uma parte dos resultados de uma pesquisa realizada entre o último trimestre de 2004 e 1º. trimestre de 2005, para identificar como 259 escritórios de Contabilidade no Estado de São Paulo usam os instrumentos de Marketing. O trabalho combinou pesquisa empírica para identificar aspectos relevantes da realidade dos escritórios, revisão bibliográfica, e pesquisa de campo, na sua primeira etapa por meio de uma entrevista de profundidade com os sócios de cinco escritórios, e seguida do uso de um questionário com 49 assertivas, respondido pelos sócios de 259 escritórios. A revisão da literatura revelou experiências internacionais no uso do Marketing que podem contribuir para os escritórios melhorarem sua imagem perante os clientes, e para o desenvolvimento de seus negócios Os dados obtidos com os questionários foram tratados pela Estatística Descritiva e analisados com o uso da mediana, pois os dados não se mostraram aderentes à curva normal. Os resultados obtidos revelaram que o uso dos instrumentos de Marketing é intuitivo e embrionário no setor. A pesquisa fornece informações que poderão ajudar os empresários contábeis a adotar as ferramentas de Marketing como uma alternativa de valorizar seus serviços junto ao mercado, e mais um elemento de apoio ao seu negócio. Palavras-chave: Marketing. Marketing de serviços. Marketing contábil. Escritórios de contabilidade. Contabilidade.FECAP2007-07-23info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por paresapplication/pdfapplication/pdfapplication/pdfhttps://rbgn.fecap.br/RBGN/article/view/7410.7819/rbgn.v9i23.74Review of Business Management; Vol. 9 No. 23 (2007); 61-77RBGN Revista Brasileira de Gestão de Negócios; Vol. 9 Núm. 23 (2007); 61-77RBGN - Revista Brasileira de Gestão de Negócios; v. 9 n. 23 (2007); 61-771983-08071806-4892reponame:Revista Brasileira de Gestão de Negócios (Online)instname:Fundação Escola de Comércio Álvares Penteado (FECAP)instacron:FECAPporengspahttps://rbgn.fecap.br/RBGN/article/view/74/68https://rbgn.fecap.br/RBGN/article/view/74/226https://rbgn.fecap.br/RBGN/article/view/74/227Copyright (c) 2014 Review of Business Managementinfo:eu-repo/semantics/openAccessPeleias, Ivam RicardoHernandes, Danieli Cristina RamosGarcia, Mauro NevesSilva, Dirceu da2008-12-10T16:09:34Zoai:ojs.emnuvens.com.br:article/74Revistahttp://rbgn.fecap.br/RBGN/indexhttps://rbgn.fecap.br/RBGN/oai||jmauricio@fecap.br1983-08071806-4892opendoar:2008-12-10T16:09:34Revista Brasileira de Gestão de Negócios (Online) - Fundação Escola de Comércio Álvares Penteado (FECAP)false
dc.title.none.fl_str_mv Accounting Marketing by Accounting Offices in the State of Sao Paulo
Marketing Contable en los Oficinas de Contabilidad del Estado de São Paulo
Marketing Contábil nos Escritórios de Contabilidade do Estado de São Paulo
title Accounting Marketing by Accounting Offices in the State of Sao Paulo
spellingShingle Accounting Marketing by Accounting Offices in the State of Sao Paulo
Peleias, Ivam Ricardo
Marketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting.
Marketing. Marketing de servicios. Marketing contable. Oficinas de contabilidad.
Marketing. Marketing de serviços. Marketing contábil. Escritórios de contabilidade. Contabilidade.
title_short Accounting Marketing by Accounting Offices in the State of Sao Paulo
title_full Accounting Marketing by Accounting Offices in the State of Sao Paulo
title_fullStr Accounting Marketing by Accounting Offices in the State of Sao Paulo
title_full_unstemmed Accounting Marketing by Accounting Offices in the State of Sao Paulo
title_sort Accounting Marketing by Accounting Offices in the State of Sao Paulo
author Peleias, Ivam Ricardo
author_facet Peleias, Ivam Ricardo
Hernandes, Danieli Cristina Ramos
Garcia, Mauro Neves
Silva, Dirceu da
author_role author
author2 Hernandes, Danieli Cristina Ramos
Garcia, Mauro Neves
Silva, Dirceu da
author2_role author
author
author
dc.contributor.author.fl_str_mv Peleias, Ivam Ricardo
Hernandes, Danieli Cristina Ramos
Garcia, Mauro Neves
Silva, Dirceu da
dc.subject.por.fl_str_mv Marketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting.
Marketing. Marketing de servicios. Marketing contable. Oficinas de contabilidad.
Marketing. Marketing de serviços. Marketing contábil. Escritórios de contabilidade. Contabilidade.
topic Marketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting.
Marketing. Marketing de servicios. Marketing contable. Oficinas de contabilidad.
Marketing. Marketing de serviços. Marketing contábil. Escritórios de contabilidade. Contabilidade.
description This article presents a portion of the result of a research carried through between the last quarter of 2004 and the first quarter of 2005, to identify as 259 accounting services offices in the State of Sao Paulo use or not the Marketing tools. The study executed combined empirical research to identify excellent aspects about the reality of the offices, bibliographical revision, and field research, in its first stage by means of a depth interview with the partners of five offices, and later with the use of a questionnaire with 49 assertive, answered by the partners of the 259 accounting offices. The revision of literature disclosed international experiences in the use of the Marketing that can contribute the offices have one better image for its customers, and for the development of its businesses. The data collected with the questionnaires have been treated by the Descriptive Statistics and analyzed by the use of Mean, because the collected data was not adherent to the normal curve.  The achieved results have disclosed that the use of the Marketing tools is intuitive and embryonic in the sector. The research supplies information that will serve of subsidy so that the accounting entrepreneurs adopt the Marketing tools as an alternative for bigger valuation of its services for the market, and an element of support to its business.Key-words: Marketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting.
publishDate 2007
dc.date.none.fl_str_mv 2007-07-23
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Avaliado por pares
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rbgn.fecap.br/RBGN/article/view/74
10.7819/rbgn.v9i23.74
url https://rbgn.fecap.br/RBGN/article/view/74
identifier_str_mv 10.7819/rbgn.v9i23.74
dc.language.iso.fl_str_mv por
eng
spa
language por
eng
spa
dc.relation.none.fl_str_mv https://rbgn.fecap.br/RBGN/article/view/74/68
https://rbgn.fecap.br/RBGN/article/view/74/226
https://rbgn.fecap.br/RBGN/article/view/74/227
dc.rights.driver.fl_str_mv Copyright (c) 2014 Review of Business Management
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2014 Review of Business Management
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
application/pdf
dc.publisher.none.fl_str_mv FECAP
publisher.none.fl_str_mv FECAP
dc.source.none.fl_str_mv Review of Business Management; Vol. 9 No. 23 (2007); 61-77
RBGN Revista Brasileira de Gestão de Negócios; Vol. 9 Núm. 23 (2007); 61-77
RBGN - Revista Brasileira de Gestão de Negócios; v. 9 n. 23 (2007); 61-77
1983-0807
1806-4892
reponame:Revista Brasileira de Gestão de Negócios (Online)
instname:Fundação Escola de Comércio Álvares Penteado (FECAP)
instacron:FECAP
instname_str Fundação Escola de Comércio Álvares Penteado (FECAP)
instacron_str FECAP
institution FECAP
reponame_str Revista Brasileira de Gestão de Negócios (Online)
collection Revista Brasileira de Gestão de Negócios (Online)
repository.name.fl_str_mv Revista Brasileira de Gestão de Negócios (Online) - Fundação Escola de Comércio Álvares Penteado (FECAP)
repository.mail.fl_str_mv ||jmauricio@fecap.br
_version_ 1798942366627790848