Accounting Marketing by Accounting Offices in the State of Sao Paulo
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Data de Publicação: | 2007 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | por eng spa |
Título da fonte: | Revista Brasileira de Gestão de Negócios (Online) |
Texto Completo: | https://rbgn.fecap.br/RBGN/article/view/74 |
Resumo: | This article presents a portion of the result of a research carried through between the last quarter of 2004 and the first quarter of 2005, to identify as 259 accounting services offices in the State of Sao Paulo use or not the Marketing tools. The study executed combined empirical research to identify excellent aspects about the reality of the offices, bibliographical revision, and field research, in its first stage by means of a depth interview with the partners of five offices, and later with the use of a questionnaire with 49 assertive, answered by the partners of the 259 accounting offices. The revision of literature disclosed international experiences in the use of the Marketing that can contribute the offices have one better image for its customers, and for the development of its businesses. The data collected with the questionnaires have been treated by the Descriptive Statistics and analyzed by the use of Mean, because the collected data was not adherent to the normal curve. The achieved results have disclosed that the use of the Marketing tools is intuitive and embryonic in the sector. The research supplies information that will serve of subsidy so that the accounting entrepreneurs adopt the Marketing tools as an alternative for bigger valuation of its services for the market, and an element of support to its business.Key-words: Marketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting. |
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Accounting Marketing by Accounting Offices in the State of Sao PauloMarketing Contable en los Oficinas de Contabilidad del Estado de São PauloMarketing Contábil nos Escritórios de Contabilidade do Estado de São PauloMarketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting.Marketing. Marketing de servicios. Marketing contable. Oficinas de contabilidad.Marketing. Marketing de serviços. Marketing contábil. Escritórios de contabilidade. Contabilidade.This article presents a portion of the result of a research carried through between the last quarter of 2004 and the first quarter of 2005, to identify as 259 accounting services offices in the State of Sao Paulo use or not the Marketing tools. The study executed combined empirical research to identify excellent aspects about the reality of the offices, bibliographical revision, and field research, in its first stage by means of a depth interview with the partners of five offices, and later with the use of a questionnaire with 49 assertive, answered by the partners of the 259 accounting offices. The revision of literature disclosed international experiences in the use of the Marketing that can contribute the offices have one better image for its customers, and for the development of its businesses. The data collected with the questionnaires have been treated by the Descriptive Statistics and analyzed by the use of Mean, because the collected data was not adherent to the normal curve. The achieved results have disclosed that the use of the Marketing tools is intuitive and embryonic in the sector. The research supplies information that will serve of subsidy so that the accounting entrepreneurs adopt the Marketing tools as an alternative for bigger valuation of its services for the market, and an element of support to its business.Key-words: Marketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting.Este artículo presenta una parte de los resultados de una investigación realizada entre el último trimestre de 2004 y el 1er. trimestre de 2005, para identificar cómo 259 Oficinas de Contabilidad del Estado de São Paulo utilizan los instrumentos de Marketing. El trabajo incluyó: investigación empírica para identificar aspectos relevantes de la realidad de las oficinas, revisión bibliográfica y estudio de campo, en su primera etapa por medio de una entrevista de profundidad con los socios de cinco oficinas, seguida por la aplicación de un cuestionario con 49 aserciones, respondido por los socios de 259 oficinas. La revisión de la literatura reveló experiencias internacionales en el uso del Marketing que pueden contribuir a que las oficinas mejoren su imagen frente a los clientes y el desarrollo de sus negocios Los datos obtenidos con los cuestionarios se trataron por Estadística Descriptiva y analizados con el uso de la mediana, pues los datos no se ajustan a la curva normal. Los resultados obtenidos revelaron que el uso de los instrumentos de Marketing es intuitivo y embrionario en el sector. La investigación suministra informaciones que pueden ayudar a los empresarios contables a adoptar los sistemas de Marketing como alternativa para valorizar sus servicios en el mercado y como un elemento más de sustentación para su negocio.Palabras clave: Marketing. Marketing de servicios. Marketing contable. Oficinas de contabilidad.Este artigo apresenta uma parte dos resultados de uma pesquisa realizada entre o último trimestre de 2004 e 1º. trimestre de 2005, para identificar como 259 escritórios de Contabilidade no Estado de São Paulo usam os instrumentos de Marketing. O trabalho combinou pesquisa empírica para identificar aspectos relevantes da realidade dos escritórios, revisão bibliográfica, e pesquisa de campo, na sua primeira etapa por meio de uma entrevista de profundidade com os sócios de cinco escritórios, e seguida do uso de um questionário com 49 assertivas, respondido pelos sócios de 259 escritórios. A revisão da literatura revelou experiências internacionais no uso do Marketing que podem contribuir para os escritórios melhorarem sua imagem perante os clientes, e para o desenvolvimento de seus negócios Os dados obtidos com os questionários foram tratados pela Estatística Descritiva e analisados com o uso da mediana, pois os dados não se mostraram aderentes à curva normal. Os resultados obtidos revelaram que o uso dos instrumentos de Marketing é intuitivo e embrionário no setor. A pesquisa fornece informações que poderão ajudar os empresários contábeis a adotar as ferramentas de Marketing como uma alternativa de valorizar seus serviços junto ao mercado, e mais um elemento de apoio ao seu negócio. Palavras-chave: Marketing. Marketing de serviços. Marketing contábil. Escritórios de contabilidade. Contabilidade.FECAP2007-07-23info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por paresapplication/pdfapplication/pdfapplication/pdfhttps://rbgn.fecap.br/RBGN/article/view/7410.7819/rbgn.v9i23.74Review of Business Management; Vol. 9 No. 23 (2007); 61-77RBGN Revista Brasileira de Gestão de Negócios; Vol. 9 Núm. 23 (2007); 61-77RBGN - Revista Brasileira de Gestão de Negócios; v. 9 n. 23 (2007); 61-771983-08071806-4892reponame:Revista Brasileira de Gestão de Negócios (Online)instname:Fundação Escola de Comércio Álvares Penteado (FECAP)instacron:FECAPporengspahttps://rbgn.fecap.br/RBGN/article/view/74/68https://rbgn.fecap.br/RBGN/article/view/74/226https://rbgn.fecap.br/RBGN/article/view/74/227Copyright (c) 2014 Review of Business Managementinfo:eu-repo/semantics/openAccessPeleias, Ivam RicardoHernandes, Danieli Cristina RamosGarcia, Mauro NevesSilva, Dirceu da2008-12-10T16:09:34Zoai:ojs.emnuvens.com.br:article/74Revistahttp://rbgn.fecap.br/RBGN/indexhttps://rbgn.fecap.br/RBGN/oai||jmauricio@fecap.br1983-08071806-4892opendoar:2008-12-10T16:09:34Revista Brasileira de Gestão de Negócios (Online) - Fundação Escola de Comércio Álvares Penteado (FECAP)false |
dc.title.none.fl_str_mv |
Accounting Marketing by Accounting Offices in the State of Sao Paulo Marketing Contable en los Oficinas de Contabilidad del Estado de São Paulo Marketing Contábil nos Escritórios de Contabilidade do Estado de São Paulo |
title |
Accounting Marketing by Accounting Offices in the State of Sao Paulo |
spellingShingle |
Accounting Marketing by Accounting Offices in the State of Sao Paulo Peleias, Ivam Ricardo Marketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting. Marketing. Marketing de servicios. Marketing contable. Oficinas de contabilidad. Marketing. Marketing de serviços. Marketing contábil. Escritórios de contabilidade. Contabilidade. |
title_short |
Accounting Marketing by Accounting Offices in the State of Sao Paulo |
title_full |
Accounting Marketing by Accounting Offices in the State of Sao Paulo |
title_fullStr |
Accounting Marketing by Accounting Offices in the State of Sao Paulo |
title_full_unstemmed |
Accounting Marketing by Accounting Offices in the State of Sao Paulo |
title_sort |
Accounting Marketing by Accounting Offices in the State of Sao Paulo |
author |
Peleias, Ivam Ricardo |
author_facet |
Peleias, Ivam Ricardo Hernandes, Danieli Cristina Ramos Garcia, Mauro Neves Silva, Dirceu da |
author_role |
author |
author2 |
Hernandes, Danieli Cristina Ramos Garcia, Mauro Neves Silva, Dirceu da |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Peleias, Ivam Ricardo Hernandes, Danieli Cristina Ramos Garcia, Mauro Neves Silva, Dirceu da |
dc.subject.por.fl_str_mv |
Marketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting. Marketing. Marketing de servicios. Marketing contable. Oficinas de contabilidad. Marketing. Marketing de serviços. Marketing contábil. Escritórios de contabilidade. Contabilidade. |
topic |
Marketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting. Marketing. Marketing de servicios. Marketing contable. Oficinas de contabilidad. Marketing. Marketing de serviços. Marketing contábil. Escritórios de contabilidade. Contabilidade. |
description |
This article presents a portion of the result of a research carried through between the last quarter of 2004 and the first quarter of 2005, to identify as 259 accounting services offices in the State of Sao Paulo use or not the Marketing tools. The study executed combined empirical research to identify excellent aspects about the reality of the offices, bibliographical revision, and field research, in its first stage by means of a depth interview with the partners of five offices, and later with the use of a questionnaire with 49 assertive, answered by the partners of the 259 accounting offices. The revision of literature disclosed international experiences in the use of the Marketing that can contribute the offices have one better image for its customers, and for the development of its businesses. The data collected with the questionnaires have been treated by the Descriptive Statistics and analyzed by the use of Mean, because the collected data was not adherent to the normal curve. The achieved results have disclosed that the use of the Marketing tools is intuitive and embryonic in the sector. The research supplies information that will serve of subsidy so that the accounting entrepreneurs adopt the Marketing tools as an alternative for bigger valuation of its services for the market, and an element of support to its business.Key-words: Marketing. Services marketing. Accounting marketing. Accounting services offices. Services. Accounting. |
publishDate |
2007 |
dc.date.none.fl_str_mv |
2007-07-23 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Avaliado por pares |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://rbgn.fecap.br/RBGN/article/view/74 10.7819/rbgn.v9i23.74 |
url |
https://rbgn.fecap.br/RBGN/article/view/74 |
identifier_str_mv |
10.7819/rbgn.v9i23.74 |
dc.language.iso.fl_str_mv |
por eng spa |
language |
por eng spa |
dc.relation.none.fl_str_mv |
https://rbgn.fecap.br/RBGN/article/view/74/68 https://rbgn.fecap.br/RBGN/article/view/74/226 https://rbgn.fecap.br/RBGN/article/view/74/227 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2014 Review of Business Management info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2014 Review of Business Management |
eu_rights_str_mv |
openAccess |
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application/pdf application/pdf application/pdf |
dc.publisher.none.fl_str_mv |
FECAP |
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FECAP |
dc.source.none.fl_str_mv |
Review of Business Management; Vol. 9 No. 23 (2007); 61-77 RBGN Revista Brasileira de Gestão de Negócios; Vol. 9 Núm. 23 (2007); 61-77 RBGN - Revista Brasileira de Gestão de Negócios; v. 9 n. 23 (2007); 61-77 1983-0807 1806-4892 reponame:Revista Brasileira de Gestão de Negócios (Online) instname:Fundação Escola de Comércio Álvares Penteado (FECAP) instacron:FECAP |
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Fundação Escola de Comércio Álvares Penteado (FECAP) |
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FECAP |
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Revista Brasileira de Gestão de Negócios (Online) |
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Revista Brasileira de Gestão de Negócios (Online) |
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Revista Brasileira de Gestão de Negócios (Online) - Fundação Escola de Comércio Álvares Penteado (FECAP) |
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||jmauricio@fecap.br |
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