ACCOUNTING MARKETING: AN EXPLORATORY STUDY WITH ACCOUNTING FIRMS IN SÃO PAULO CITY

Detalhes bibliográficos
Autor(a) principal: Peleias, Ivam Ricardo
Data de Publicação: 2009
Outros Autores: Garcia, Mauro Neves, Hernandes, Danieli Cristina Ramos, Silva, Dirceu da
Tipo de documento: Artigo
Idioma: por
Título da fonte: ConTexto
Texto Completo: https://seer.ufrgs.br/index.php/ConTexto/article/view/11264
Resumo: This research carried through an initial diagnosis on as the Accounting firms use the Marketing tools. It is a research carried through exploratory study in second half of 2003, that it combines the empirical research to identify important aspects of the current reality of the Accounting firms, bibliographical revision, field work using depth interview with five accounting firms of the city of Sao Paulo, and content analysis. It was verified that the use of the Marketing tools is embryonic in the sector and, as pointed for the analysis of international experiences, it can contribute for the Accounting firms to have better image before its customers, and for the development of its businesses. A challenge for the Accounting firms is the professionalization of its services, for the development of a personal mark, which can be mixed with the image of their partners, situation where the tools of Marketing can offer important contribution. The gotten results suggest the continuity of the studies, therefore the research allowed to identify assertive that will can be used for the construction of an attitudes scale, to be used in future research with a bigger amount of offices. The results to be gotten with the use of the scale could be used as subsidies so that the accounting entrepreneurs adopt the Marketing tools as an alternative for bigger valuation of their services for the market, and plus an element of support to its business.
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spelling ACCOUNTING MARKETING: AN EXPLORATORY STUDY WITH ACCOUNTING FIRMS IN SÃO PAULO CITYMARKETING CONTÁBIL: ESTUDO EXPLORATÓRIO EM ESCRITÓRIOS SITUADOS NA CIDADE DE SÃO PAULOAccounting firms. Services. Marketing. Marketing of services. Marketing tools.Escritórios de contabilidade. Serviços contábeis. Marketing. Marketing de serviços. Ferramentas de marketing.This research carried through an initial diagnosis on as the Accounting firms use the Marketing tools. It is a research carried through exploratory study in second half of 2003, that it combines the empirical research to identify important aspects of the current reality of the Accounting firms, bibliographical revision, field work using depth interview with five accounting firms of the city of Sao Paulo, and content analysis. It was verified that the use of the Marketing tools is embryonic in the sector and, as pointed for the analysis of international experiences, it can contribute for the Accounting firms to have better image before its customers, and for the development of its businesses. A challenge for the Accounting firms is the professionalization of its services, for the development of a personal mark, which can be mixed with the image of their partners, situation where the tools of Marketing can offer important contribution. The gotten results suggest the continuity of the studies, therefore the research allowed to identify assertive that will can be used for the construction of an attitudes scale, to be used in future research with a bigger amount of offices. The results to be gotten with the use of the scale could be used as subsidies so that the accounting entrepreneurs adopt the Marketing tools as an alternative for bigger valuation of their services for the market, and plus an element of support to its business.Esta pesquisa realizou um diagnóstico inicial sobre como os escritórios de contabilidade usam as ferramentas de marketing. Trata-se de um estudo exploratório realizado no segundo semestre de 2003, que combina pesquisa empírica, para identificar aspectos relevantes da realidade atual dos escritórios de contabilidade; revisão bibliográfica; trabalho de campo, tendo como base entrevistas de profundidade com cinco escritórios situados na cidade de São Paulo; e análise de conteúdo. Verificou-se que o uso das ferramentas de marketing é embrionário no setor e, conforme apontado pela análise de experiências internacionais, pode contribuir para a imagem dos escritórios de contabilidade perante seus clientes e para o desenvolvimento de seus negócios. Um desafio para os escritórios de contabilidade é a profissionalização de seus serviços, pelo desenvolvimento de uma marca pessoal que pode se mesclar com a imagem de seus sócios, situação em que as ferramentas de marketing podem oferecer relevante contribuição. Os resultados obtidos sugerem a continuidade dos estudos, uma vez que esta pesquisa permitiu identificar assertivas que poderão ser usadas para a construção de uma escala de atitudes visando à realização de pesquisas futuras em um maior número de escritórios. Os resultados a serem obtidos com a escala poderão ser usados como subsídios para que os empresários contábeis adotem as ferramentas de marketing como uma alternativa para maior valorização de seus serviços pelo mercado e como mais um elemento de apoio ao seu negócio.UFRGS2009-11-05info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por Paresapplication/pdfhttps://seer.ufrgs.br/index.php/ConTexto/article/view/11264ConTexto - Contabilidade em Texto; v. 5 n. 8 (2005): 2º semestre 20052175-87511676-6016reponame:ConTextoinstname:Universidade Federal do Rio Grande do Sul (UFRGS)instacron:UFRGSporhttps://seer.ufrgs.br/index.php/ConTexto/article/view/11264/6658Peleias, Ivam RicardoGarcia, Mauro NevesHernandes, Danieli Cristina RamosSilva, Dirceu dainfo:eu-repo/semantics/openAccess2009-11-05T18:46:46Zoai:seer.ufrgs.br:article/11264Revistahttps://www.seer.ufrgs.br/index.php/ConTexto/indexPUBhttpw://www.seer.ufrgs.br/index.php/ConTexto/oaifernanda.momo@ufrgs.br||contexto@ufrgs.br2175-87511676-6016opendoar:2009-11-05T18:46:46ConTexto - Universidade Federal do Rio Grande do Sul (UFRGS)false
dc.title.none.fl_str_mv ACCOUNTING MARKETING: AN EXPLORATORY STUDY WITH ACCOUNTING FIRMS IN SÃO PAULO CITY
MARKETING CONTÁBIL: ESTUDO EXPLORATÓRIO EM ESCRITÓRIOS SITUADOS NA CIDADE DE SÃO PAULO
title ACCOUNTING MARKETING: AN EXPLORATORY STUDY WITH ACCOUNTING FIRMS IN SÃO PAULO CITY
spellingShingle ACCOUNTING MARKETING: AN EXPLORATORY STUDY WITH ACCOUNTING FIRMS IN SÃO PAULO CITY
Peleias, Ivam Ricardo
Accounting firms. Services. Marketing. Marketing of services. Marketing tools.
Escritórios de contabilidade. Serviços contábeis. Marketing. Marketing de serviços. Ferramentas de marketing.
title_short ACCOUNTING MARKETING: AN EXPLORATORY STUDY WITH ACCOUNTING FIRMS IN SÃO PAULO CITY
title_full ACCOUNTING MARKETING: AN EXPLORATORY STUDY WITH ACCOUNTING FIRMS IN SÃO PAULO CITY
title_fullStr ACCOUNTING MARKETING: AN EXPLORATORY STUDY WITH ACCOUNTING FIRMS IN SÃO PAULO CITY
title_full_unstemmed ACCOUNTING MARKETING: AN EXPLORATORY STUDY WITH ACCOUNTING FIRMS IN SÃO PAULO CITY
title_sort ACCOUNTING MARKETING: AN EXPLORATORY STUDY WITH ACCOUNTING FIRMS IN SÃO PAULO CITY
author Peleias, Ivam Ricardo
author_facet Peleias, Ivam Ricardo
Garcia, Mauro Neves
Hernandes, Danieli Cristina Ramos
Silva, Dirceu da
author_role author
author2 Garcia, Mauro Neves
Hernandes, Danieli Cristina Ramos
Silva, Dirceu da
author2_role author
author
author
dc.contributor.author.fl_str_mv Peleias, Ivam Ricardo
Garcia, Mauro Neves
Hernandes, Danieli Cristina Ramos
Silva, Dirceu da
dc.subject.por.fl_str_mv Accounting firms. Services. Marketing. Marketing of services. Marketing tools.
Escritórios de contabilidade. Serviços contábeis. Marketing. Marketing de serviços. Ferramentas de marketing.
topic Accounting firms. Services. Marketing. Marketing of services. Marketing tools.
Escritórios de contabilidade. Serviços contábeis. Marketing. Marketing de serviços. Ferramentas de marketing.
description This research carried through an initial diagnosis on as the Accounting firms use the Marketing tools. It is a research carried through exploratory study in second half of 2003, that it combines the empirical research to identify important aspects of the current reality of the Accounting firms, bibliographical revision, field work using depth interview with five accounting firms of the city of Sao Paulo, and content analysis. It was verified that the use of the Marketing tools is embryonic in the sector and, as pointed for the analysis of international experiences, it can contribute for the Accounting firms to have better image before its customers, and for the development of its businesses. A challenge for the Accounting firms is the professionalization of its services, for the development of a personal mark, which can be mixed with the image of their partners, situation where the tools of Marketing can offer important contribution. The gotten results suggest the continuity of the studies, therefore the research allowed to identify assertive that will can be used for the construction of an attitudes scale, to be used in future research with a bigger amount of offices. The results to be gotten with the use of the scale could be used as subsidies so that the accounting entrepreneurs adopt the Marketing tools as an alternative for bigger valuation of their services for the market, and plus an element of support to its business.
publishDate 2009
dc.date.none.fl_str_mv 2009-11-05
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Avaliado por Pares
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dc.relation.none.fl_str_mv https://seer.ufrgs.br/index.php/ConTexto/article/view/11264/6658
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publisher.none.fl_str_mv UFRGS
dc.source.none.fl_str_mv ConTexto - Contabilidade em Texto; v. 5 n. 8 (2005): 2º semestre 2005
2175-8751
1676-6016
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