Rethinking abusive supervision: antecedents and reparative mechanisms of abusive supervision, including supervisor frustration, coworker support, guilt, and supervisor OCB in a mediated-moderation model
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Revista Brasileira de Gestão de Negócios (Online) |
Texto Completo: | https://rbgn.fecap.br/RBGN/article/view/4217 |
Resumo: | Purpose – Drawing on affective events theory, this study positions role overload and supervisor frustration as antecedents of abusive supervision, leading to supervisor-led organizational citizenship behavior. In a mediated-moderationsed analysis, we question whether coworker support moderates the relationship between supervisor frustration and abusive supervision and whether guilt mediates between abusive supervision and supervisor-led OCB. Theoretical framework– This research study is inspired by the assumptions of affective events theory. Design/methodology/approach – In a time-lagged survey, we collected data from 351 medical supervisors employed in private hospitals in Pakistan. The PROCESS macro is used to perform a mediated-moderation analysis. Furthermore, the research is analyzed based on structural equation modeling (SEM) proceduresusing the AMOS software, version 26.0. Findings – The results demonstrate hat role overload predicts supervisor frustration, leading to abusive supervision. Moreover, when coworker support is high, the relationship between supervisor frustration and abusive supervision is weaker. Supervisor frustration and guilt mediate the path from role overload to supervisor frustration, abusive supervision,and supervisor OCB, respectively. Practical & social implications of research– Organizational policymakers should consider role overload as an element that causes stress and frustration among medical supervisors, resulting in abusive behavior towards their subordinates. Thus, some normative measures might be appropriate to reduce abusive supervision in the healthcare sector. Socially, this study can help in combating frustration and aggression among working people,representing a significant proportion of Pakistani society. Originality/value – The mediators, such as supervisor frustration and guilt, advance our understandingof abusive supervision research. Keywords: Abusive supervision, supervisor OCB, guilt, affective events theory, coworker support. |
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Rethinking abusive supervision: antecedents and reparative mechanisms of abusive supervision, including supervisor frustration, coworker support, guilt, and supervisor OCB in a mediated-moderation modelRepensando a Supervisão Abusiva: Antecedentes e Mecanismos Reparadores da Supervisão Abusiva, Incluindo a Frustração do Supervisor, o Apoio dos Colegas de Trabalho, e a Culpa e o CCO do Supervisor em um Modelo de Mediação-ModeraçãoAbusive supervisionSupervisor OCBGuiltAffective events theoryCoworker supportSupervisão abusivaSupervisor OCBCulpaTeoria dos eventos afetivosSuporte de colega de trabalhoPurpose – Drawing on affective events theory, this study positions role overload and supervisor frustration as antecedents of abusive supervision, leading to supervisor-led organizational citizenship behavior. In a mediated-moderationsed analysis, we question whether coworker support moderates the relationship between supervisor frustration and abusive supervision and whether guilt mediates between abusive supervision and supervisor-led OCB. Theoretical framework– This research study is inspired by the assumptions of affective events theory. Design/methodology/approach – In a time-lagged survey, we collected data from 351 medical supervisors employed in private hospitals in Pakistan. The PROCESS macro is used to perform a mediated-moderation analysis. Furthermore, the research is analyzed based on structural equation modeling (SEM) proceduresusing the AMOS software, version 26.0. Findings – The results demonstrate hat role overload predicts supervisor frustration, leading to abusive supervision. Moreover, when coworker support is high, the relationship between supervisor frustration and abusive supervision is weaker. Supervisor frustration and guilt mediate the path from role overload to supervisor frustration, abusive supervision,and supervisor OCB, respectively. Practical & social implications of research– Organizational policymakers should consider role overload as an element that causes stress and frustration among medical supervisors, resulting in abusive behavior towards their subordinates. Thus, some normative measures might be appropriate to reduce abusive supervision in the healthcare sector. Socially, this study can help in combating frustration and aggression among working people,representing a significant proportion of Pakistani society. Originality/value – The mediators, such as supervisor frustration and guilt, advance our understandingof abusive supervision research. Keywords: Abusive supervision, supervisor OCB, guilt, affective events theory, coworker support.Objetivo - Com base na teoria dos eventos afetivos, este estudo posiciona a sobrecarga de trabalho e a frustração do supervisor como antecedentes da supervisão abusiva, levando a um comportamento de cidadania organizacional do supervisor. Em uma análise baseada na mediação-moderação, questionamos se o apoio dos colegas de trabalho modera a relação entre a frustração do supervisor e a supervisão abusiva e se a culpa medeia entre a supervisão abusiva e o CCO do supervisor. Referencial teórico - Este estudo de pesquisa é inspirado nas suposições da teoria dos eventos afetivos. Metodologia - Em um estudo desfasado no tempo, recolhemos dados de 351 supervisores médicos empregados em hospitais privados no Paquistão. O macro PROCESSO é utilizado para realizar uma análise de mediação-moderação. Além disso, a pesquisa é analisada com base em procedimentos de modelagem de equações estruturais (MEE) utilizando o software AMOS, versão 26.0. Resultados - Os resultados demonstram que a sobrecarga de trabalho prevê a frustração do supervisor, levando a uma supervisão abusiva. Além disso, quando o apoio dos colegas de trabalho é elevado, a relação entre a frustração do supervisor e a supervisão abusiva é mais fraca. A frustração e a culpa do supervisor medeiam o caminho da sobrecarga de trabalho para a frustração do supervisor, supervisão abusiva, e CCO do supervisor, respectivamente. Implicações práticas e sociais da investigação - Os formuladores de políticas organizacionais devem considerar a sobrecarga de trabalho como um elemento que causa stress e frustração entre os supervisores médicos, resultando em comportamento abusivo para com os seus subordinados. Assim, algumas medidas normativas poderão ser apropriadas para reduzir a supervisão abusiva no setor da saúde. Socialmente, este estudo pode ajudar a combater a frustração e a agressão entre os trabalhadores, que representam uma proporção significativa da sociedade paquistanesa. Contribuições - Os mediadores, tais como a frustração e a culpa do supervisor, fazem avançar a nossa compreensão da investigação sobre supervisão abusiva. Palavras-chave - supervisão abusiva, CCO do supervisor, culpa, teoria dos eventos afetivos, apoio dos colegas de trabalho.FECAP2023-04-10info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por paresapplication/pdfhttps://rbgn.fecap.br/RBGN/article/view/421710.7819/rbgn.v25i1.4217Review of Business Management; Vol. 25 No. 1 (2023)RBGN Revista Brasileira de Gestão de Negócios; Vol. 25 Núm. 1 (2023)RBGN - Revista Brasileira de Gestão de Negócios; v. 25 n. 1 (2023)1983-08071806-4892reponame:Revista Brasileira de Gestão de Negócios (Online)instname:Fundação Escola de Comércio Álvares Penteado (FECAP)instacron:FECAPenghttps://rbgn.fecap.br/RBGN/article/view/4217/1909Copyright (c) 2023 Review of Business Managementinfo:eu-repo/semantics/openAccessKashif, Muhammad Naheed, Rehana Wijenayake, Shanika2023-12-12T19:39:18Zoai:ojs.emnuvens.com.br:article/4217Revistahttp://rbgn.fecap.br/RBGN/indexhttps://rbgn.fecap.br/RBGN/oai||jmauricio@fecap.br1983-08071806-4892opendoar:2023-12-12T19:39:18Revista Brasileira de Gestão de Negócios (Online) - Fundação Escola de Comércio Álvares Penteado (FECAP)false |
dc.title.none.fl_str_mv |
Rethinking abusive supervision: antecedents and reparative mechanisms of abusive supervision, including supervisor frustration, coworker support, guilt, and supervisor OCB in a mediated-moderation model Repensando a Supervisão Abusiva: Antecedentes e Mecanismos Reparadores da Supervisão Abusiva, Incluindo a Frustração do Supervisor, o Apoio dos Colegas de Trabalho, e a Culpa e o CCO do Supervisor em um Modelo de Mediação-Moderação |
title |
Rethinking abusive supervision: antecedents and reparative mechanisms of abusive supervision, including supervisor frustration, coworker support, guilt, and supervisor OCB in a mediated-moderation model |
spellingShingle |
Rethinking abusive supervision: antecedents and reparative mechanisms of abusive supervision, including supervisor frustration, coworker support, guilt, and supervisor OCB in a mediated-moderation model Kashif, Muhammad Abusive supervision Supervisor OCB Guilt Affective events theory Coworker support Supervisão abusiva Supervisor OCB Culpa Teoria dos eventos afetivos Suporte de colega de trabalho |
title_short |
Rethinking abusive supervision: antecedents and reparative mechanisms of abusive supervision, including supervisor frustration, coworker support, guilt, and supervisor OCB in a mediated-moderation model |
title_full |
Rethinking abusive supervision: antecedents and reparative mechanisms of abusive supervision, including supervisor frustration, coworker support, guilt, and supervisor OCB in a mediated-moderation model |
title_fullStr |
Rethinking abusive supervision: antecedents and reparative mechanisms of abusive supervision, including supervisor frustration, coworker support, guilt, and supervisor OCB in a mediated-moderation model |
title_full_unstemmed |
Rethinking abusive supervision: antecedents and reparative mechanisms of abusive supervision, including supervisor frustration, coworker support, guilt, and supervisor OCB in a mediated-moderation model |
title_sort |
Rethinking abusive supervision: antecedents and reparative mechanisms of abusive supervision, including supervisor frustration, coworker support, guilt, and supervisor OCB in a mediated-moderation model |
author |
Kashif, Muhammad |
author_facet |
Kashif, Muhammad Naheed, Rehana Wijenayake, Shanika |
author_role |
author |
author2 |
Naheed, Rehana Wijenayake, Shanika |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Kashif, Muhammad Naheed, Rehana Wijenayake, Shanika |
dc.subject.por.fl_str_mv |
Abusive supervision Supervisor OCB Guilt Affective events theory Coworker support Supervisão abusiva Supervisor OCB Culpa Teoria dos eventos afetivos Suporte de colega de trabalho |
topic |
Abusive supervision Supervisor OCB Guilt Affective events theory Coworker support Supervisão abusiva Supervisor OCB Culpa Teoria dos eventos afetivos Suporte de colega de trabalho |
description |
Purpose – Drawing on affective events theory, this study positions role overload and supervisor frustration as antecedents of abusive supervision, leading to supervisor-led organizational citizenship behavior. In a mediated-moderationsed analysis, we question whether coworker support moderates the relationship between supervisor frustration and abusive supervision and whether guilt mediates between abusive supervision and supervisor-led OCB. Theoretical framework– This research study is inspired by the assumptions of affective events theory. Design/methodology/approach – In a time-lagged survey, we collected data from 351 medical supervisors employed in private hospitals in Pakistan. The PROCESS macro is used to perform a mediated-moderation analysis. Furthermore, the research is analyzed based on structural equation modeling (SEM) proceduresusing the AMOS software, version 26.0. Findings – The results demonstrate hat role overload predicts supervisor frustration, leading to abusive supervision. Moreover, when coworker support is high, the relationship between supervisor frustration and abusive supervision is weaker. Supervisor frustration and guilt mediate the path from role overload to supervisor frustration, abusive supervision,and supervisor OCB, respectively. Practical & social implications of research– Organizational policymakers should consider role overload as an element that causes stress and frustration among medical supervisors, resulting in abusive behavior towards their subordinates. Thus, some normative measures might be appropriate to reduce abusive supervision in the healthcare sector. Socially, this study can help in combating frustration and aggression among working people,representing a significant proportion of Pakistani society. Originality/value – The mediators, such as supervisor frustration and guilt, advance our understandingof abusive supervision research. Keywords: Abusive supervision, supervisor OCB, guilt, affective events theory, coworker support. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-04-10 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Avaliado por pares |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://rbgn.fecap.br/RBGN/article/view/4217 10.7819/rbgn.v25i1.4217 |
url |
https://rbgn.fecap.br/RBGN/article/view/4217 |
identifier_str_mv |
10.7819/rbgn.v25i1.4217 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://rbgn.fecap.br/RBGN/article/view/4217/1909 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2023 Review of Business Management info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2023 Review of Business Management |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
FECAP |
publisher.none.fl_str_mv |
FECAP |
dc.source.none.fl_str_mv |
Review of Business Management; Vol. 25 No. 1 (2023) RBGN Revista Brasileira de Gestão de Negócios; Vol. 25 Núm. 1 (2023) RBGN - Revista Brasileira de Gestão de Negócios; v. 25 n. 1 (2023) 1983-0807 1806-4892 reponame:Revista Brasileira de Gestão de Negócios (Online) instname:Fundação Escola de Comércio Álvares Penteado (FECAP) instacron:FECAP |
instname_str |
Fundação Escola de Comércio Álvares Penteado (FECAP) |
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FECAP |
institution |
FECAP |
reponame_str |
Revista Brasileira de Gestão de Negócios (Online) |
collection |
Revista Brasileira de Gestão de Negócios (Online) |
repository.name.fl_str_mv |
Revista Brasileira de Gestão de Negócios (Online) - Fundação Escola de Comércio Álvares Penteado (FECAP) |
repository.mail.fl_str_mv |
||jmauricio@fecap.br |
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1798942371011887104 |