Information technology strategic alignment with strategic planning: proposal of a model in stages for public service management

Detalhes bibliográficos
Autor(a) principal: Rezende, Denis Alcides
Data de Publicação: 2004
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista de Administração Pública
Texto Completo: https://periodicos.fgv.br/rap/article/view/6759
Resumo: The substantial changes in how public and political governance is led demand the alignment of information technology (IT) resources with public services. This requires that public managers have firm competences in intelligent and dynamic practices, besides timely information and personalized knowledge as essential factors for strategic and operational planning. This article describes an alignment model of IT strategic planning with organizational strategic planning and its respective stages, based on quanti-qualitative analyses from a survey of 18 large Brazilian public service organizations. With different variables, the model involves four constructs. The four alignment stages have different characteristics and activities. This contribution retrieves the modern concept of IT and e-governance aligned with public services, providing these organizations with a framework to establish analogies and growth perspectives. The conclusion reiterates the importance of the model and of the alignment stages, making them an effective tool for public and political governance.
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spelling Information technology strategic alignment with strategic planning: proposal of a model in stages for public service managementAlinhamento estratégico da tecnologia da informação ao planejamento estratégico: proposta de um modelo de estágios para governança em serviços públicosstrategic alignmentstrategic planninginformation technologygovernancepublic services.alinhamento estratégicoplanejamento estratégicotecnologia da informaçãogovernançaserviços públicos.The substantial changes in how public and political governance is led demand the alignment of information technology (IT) resources with public services. This requires that public managers have firm competences in intelligent and dynamic practices, besides timely information and personalized knowledge as essential factors for strategic and operational planning. This article describes an alignment model of IT strategic planning with organizational strategic planning and its respective stages, based on quanti-qualitative analyses from a survey of 18 large Brazilian public service organizations. With different variables, the model involves four constructs. The four alignment stages have different characteristics and activities. This contribution retrieves the modern concept of IT and e-governance aligned with public services, providing these organizations with a framework to establish analogies and growth perspectives. The conclusion reiterates the importance of the model and of the alignment stages, making them an effective tool for public and political governance.As mudanças substanciais nas formas de conduzir a governança pública e política exigem o alinhamento dos recursos da tecnologia da informação (TI) aos serviços públicos. Isso requer competências firmes dos gestores públicos em ações práticas, dinâmicas e inteligentes, além de informações oportunas e conhecimentos personalizados como fatores essenciais ao planejamento operacional e estratégico. Este artigo descreve um modelo de alinhamento do planejamento estratégico da TI ao planejamento estratégico organizacional e seus respectivos estágios de alinhamento, auferidos a partir de análises quantiqualitativas de um survey realizado em 18 grandes organizações brasileiras de serviços públicos. Com diferentes variáveis, o modelo envolve quatro recursos sustentadores. Os quatro estágios de alinhamento propostos possuem diferentes características e atividades. Esta contribuição resgata a visão moderna da TI e da e-governança alinhada aos serviços públicos e possibilita que essas organizações se enquadrem nesses estágios para estabelecer analogias e perspectivas de crescimento. A conclusão reitera a importância do modelo e dos estágios do alinhamento, tornandoos uma ferramenta para contribuir de forma efetiva na governança pública e política.Fundação Getulio Vargas (FGV EBAPE)2004-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.fgv.br/rap/article/view/6759Brazilian Journal of Public Administration; Vol. 38 No. 4 (2004); 519 a 542Revista de Administração Pública; Vol. 38 Núm. 4 (2004); 519 a 542Revista de Administração Pública; v. 38 n. 4 (2004); 519 a 5421982-31340034-7612reponame:Revista de Administração Públicainstname:Fundação Getulio Vargas (FGV)instacron:FGVporhttps://periodicos.fgv.br/rap/article/view/6759/5341Rezende, Denis Alcidesinfo:eu-repo/semantics/openAccess2021-11-17T20:58:21Zoai:ojs.periodicos.fgv.br:article/6759Revistahttps://ebape.fgv.br/publicacoes/rapONGhttps://old.scielo.br/oai/scielo-oai.php||rap@fgv.br1982-31340034-7612opendoar:2021-11-17T20:58:21Revista de Administração Pública - Fundação Getulio Vargas (FGV)false
dc.title.none.fl_str_mv Information technology strategic alignment with strategic planning: proposal of a model in stages for public service management
Alinhamento estratégico da tecnologia da informação ao planejamento estratégico: proposta de um modelo de estágios para governança em serviços públicos
title Information technology strategic alignment with strategic planning: proposal of a model in stages for public service management
spellingShingle Information technology strategic alignment with strategic planning: proposal of a model in stages for public service management
Rezende, Denis Alcides
strategic alignment
strategic planning
information technology
governance
public services.
alinhamento estratégico
planejamento estratégico
tecnologia da informação
governança
serviços públicos.
title_short Information technology strategic alignment with strategic planning: proposal of a model in stages for public service management
title_full Information technology strategic alignment with strategic planning: proposal of a model in stages for public service management
title_fullStr Information technology strategic alignment with strategic planning: proposal of a model in stages for public service management
title_full_unstemmed Information technology strategic alignment with strategic planning: proposal of a model in stages for public service management
title_sort Information technology strategic alignment with strategic planning: proposal of a model in stages for public service management
author Rezende, Denis Alcides
author_facet Rezende, Denis Alcides
author_role author
dc.contributor.author.fl_str_mv Rezende, Denis Alcides
dc.subject.por.fl_str_mv strategic alignment
strategic planning
information technology
governance
public services.
alinhamento estratégico
planejamento estratégico
tecnologia da informação
governança
serviços públicos.
topic strategic alignment
strategic planning
information technology
governance
public services.
alinhamento estratégico
planejamento estratégico
tecnologia da informação
governança
serviços públicos.
description The substantial changes in how public and political governance is led demand the alignment of information technology (IT) resources with public services. This requires that public managers have firm competences in intelligent and dynamic practices, besides timely information and personalized knowledge as essential factors for strategic and operational planning. This article describes an alignment model of IT strategic planning with organizational strategic planning and its respective stages, based on quanti-qualitative analyses from a survey of 18 large Brazilian public service organizations. With different variables, the model involves four constructs. The four alignment stages have different characteristics and activities. This contribution retrieves the modern concept of IT and e-governance aligned with public services, providing these organizations with a framework to establish analogies and growth perspectives. The conclusion reiterates the importance of the model and of the alignment stages, making them an effective tool for public and political governance.
publishDate 2004
dc.date.none.fl_str_mv 2004-01-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.fgv.br/rap/article/view/6759
url https://periodicos.fgv.br/rap/article/view/6759
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.fgv.br/rap/article/view/6759/5341
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Fundação Getulio Vargas (FGV EBAPE)
publisher.none.fl_str_mv Fundação Getulio Vargas (FGV EBAPE)
dc.source.none.fl_str_mv Brazilian Journal of Public Administration; Vol. 38 No. 4 (2004); 519 a 542
Revista de Administração Pública; Vol. 38 Núm. 4 (2004); 519 a 542
Revista de Administração Pública; v. 38 n. 4 (2004); 519 a 542
1982-3134
0034-7612
reponame:Revista de Administração Pública
instname:Fundação Getulio Vargas (FGV)
instacron:FGV
instname_str Fundação Getulio Vargas (FGV)
instacron_str FGV
institution FGV
reponame_str Revista de Administração Pública
collection Revista de Administração Pública
repository.name.fl_str_mv Revista de Administração Pública - Fundação Getulio Vargas (FGV)
repository.mail.fl_str_mv ||rap@fgv.br
_version_ 1798943764534788096

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