The appraisal as a process for securing a better quality of public health services

Detalhes bibliográficos
Autor(a) principal: Pitta, Ana Maria Fernandes
Data de Publicação: 1992
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista de Administração Pública
Texto Completo: https://periodicos.fgv.br/rap/article/view/8795
Resumo: With the study is started a process for quality appraisal of services rendered by Centro de Atenção Psicossocial Prof. Luiz da Rocha Cerqueira, unit of the State Secretary of Health, in the State of São Paulo, a structure intermediating in the assistance to patients with serious psychiatrical problems. It is shown that the proposed methodology may help in the assessment of services either of similar or more differentiated characteristics, since it has a simple design allowing an uncomplicated follow-up, at the same time using an instrument for data collection also simple, with a view at the yearly regularity for comparison of information. The study was oriented in a way considering the opinion of professionals of health, of patients and their relatives or responsible persons, through the employment of simple and quantifiable instruments. It suggests that criteria such as clinical evolution, quality of life and social status be considered in the formulation of indicators for technological assessment of the available services.
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spelling The appraisal as a process for securing a better quality of public health servicesLa evaluación como proceso de mejora de la calidad de los servicios de salud públicaAvaliação como processo de melhoria da qualidade de serviços públicos de saúdePsychosocial carequality assessmentmental health.Atención psicosocialevaluación de la calidadla salud mental.Cuidados psicossociaisavaliação de qualidadesaúde mental. With the study is started a process for quality appraisal of services rendered by Centro de Atenção Psicossocial Prof. Luiz da Rocha Cerqueira, unit of the State Secretary of Health, in the State of São Paulo, a structure intermediating in the assistance to patients with serious psychiatrical problems. It is shown that the proposed methodology may help in the assessment of services either of similar or more differentiated characteristics, since it has a simple design allowing an uncomplicated follow-up, at the same time using an instrument for data collection also simple, with a view at the yearly regularity for comparison of information. The study was oriented in a way considering the opinion of professionals of health, of patients and their relatives or responsible persons, through the employment of simple and quantifiable instruments. It suggests that criteria such as clinical evolution, quality of life and social status be considered in the formulation of indicators for technological assessment of the available services. Processo de avaliação da qualidade dos serviços prestados pelo Centro de Atenção Psicossocial Prof. Luiz da Rocha Cerqueira, da Secretaria de Estado da Saúde do Estado de São Paulo. Demonstração da metodologia proposta: desenho de investigação (follow-up) e instrumento de coleta de dados, ambos considerados simples. Fundação Getulio Vargas (FGV EBAPE)1992-05-16info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.fgv.br/rap/article/view/8795Brazilian Journal of Public Administration; Vol. 26 No. 2 (1992); 44 a 61Revista de Administração Pública; Vol. 26 Núm. 2 (1992); 44 a 61Revista de Administração Pública; v. 26 n. 2 (1992); 44 a 611982-31340034-7612reponame:Revista de Administração Públicainstname:Fundação Getulio Vargas (FGV)instacron:FGVporhttps://periodicos.fgv.br/rap/article/view/8795/7534Pitta, Ana Maria Fernandesinfo:eu-repo/semantics/openAccess2013-05-20T15:06:34Zoai:ojs.periodicos.fgv.br:article/8795Revistahttps://ebape.fgv.br/publicacoes/rapONGhttps://old.scielo.br/oai/scielo-oai.php||rap@fgv.br1982-31340034-7612opendoar:2013-05-20T15:06:34Revista de Administração Pública - Fundação Getulio Vargas (FGV)false
dc.title.none.fl_str_mv The appraisal as a process for securing a better quality of public health services
La evaluación como proceso de mejora de la calidad de los servicios de salud pública
Avaliação como processo de melhoria da qualidade de serviços públicos de saúde
title The appraisal as a process for securing a better quality of public health services
spellingShingle The appraisal as a process for securing a better quality of public health services
Pitta, Ana Maria Fernandes
Psychosocial care
quality assessment
mental health.
Atención psicosocial
evaluación de la calidad
la salud mental.
Cuidados psicossociais
avaliação de qualidade
saúde mental.
title_short The appraisal as a process for securing a better quality of public health services
title_full The appraisal as a process for securing a better quality of public health services
title_fullStr The appraisal as a process for securing a better quality of public health services
title_full_unstemmed The appraisal as a process for securing a better quality of public health services
title_sort The appraisal as a process for securing a better quality of public health services
author Pitta, Ana Maria Fernandes
author_facet Pitta, Ana Maria Fernandes
author_role author
dc.contributor.author.fl_str_mv Pitta, Ana Maria Fernandes
dc.subject.por.fl_str_mv Psychosocial care
quality assessment
mental health.
Atención psicosocial
evaluación de la calidad
la salud mental.
Cuidados psicossociais
avaliação de qualidade
saúde mental.
topic Psychosocial care
quality assessment
mental health.
Atención psicosocial
evaluación de la calidad
la salud mental.
Cuidados psicossociais
avaliação de qualidade
saúde mental.
description With the study is started a process for quality appraisal of services rendered by Centro de Atenção Psicossocial Prof. Luiz da Rocha Cerqueira, unit of the State Secretary of Health, in the State of São Paulo, a structure intermediating in the assistance to patients with serious psychiatrical problems. It is shown that the proposed methodology may help in the assessment of services either of similar or more differentiated characteristics, since it has a simple design allowing an uncomplicated follow-up, at the same time using an instrument for data collection also simple, with a view at the yearly regularity for comparison of information. The study was oriented in a way considering the opinion of professionals of health, of patients and their relatives or responsible persons, through the employment of simple and quantifiable instruments. It suggests that criteria such as clinical evolution, quality of life and social status be considered in the formulation of indicators for technological assessment of the available services.
publishDate 1992
dc.date.none.fl_str_mv 1992-05-16
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.fgv.br/rap/article/view/8795
url https://periodicos.fgv.br/rap/article/view/8795
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.fgv.br/rap/article/view/8795/7534
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Fundação Getulio Vargas (FGV EBAPE)
publisher.none.fl_str_mv Fundação Getulio Vargas (FGV EBAPE)
dc.source.none.fl_str_mv Brazilian Journal of Public Administration; Vol. 26 No. 2 (1992); 44 a 61
Revista de Administração Pública; Vol. 26 Núm. 2 (1992); 44 a 61
Revista de Administração Pública; v. 26 n. 2 (1992); 44 a 61
1982-3134
0034-7612
reponame:Revista de Administração Pública
instname:Fundação Getulio Vargas (FGV)
instacron:FGV
instname_str Fundação Getulio Vargas (FGV)
instacron_str FGV
institution FGV
reponame_str Revista de Administração Pública
collection Revista de Administração Pública
repository.name.fl_str_mv Revista de Administração Pública - Fundação Getulio Vargas (FGV)
repository.mail.fl_str_mv ||rap@fgv.br
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