Motivation and satisfaction of the workers and their influence in creating economic value in business

• Autor(a) principal: Giacomozzi, Alex Medina
• Data de Publicação: 2008
• Outros Autores: Muñoz, Cecilia Gallegos, Hadi, Patricio Lara
• Tipo de documento: Artigo
• Idioma: spa
• Título da fonte: Revista de Administração Pública
• Texto Completo: https://periodicos.fgv.br/rap/article/view/6672
• topic: economic value; motivation; satisfaction; lack of satisfaction; salary; labor evaluation.; valor económico; motivación; satisfacción; falta de satisfacción; retribución; evaluación laboral.

Economic value management implies that management should be interested in reaching an efficient generation of value and its fair distribution. Our society cannot be conceived only as a market because it is constituted by a community of people who participate competitively and cooperatively. They have their own motivations and act collectively by coordinating their actions according to the objectives of their businesses so as to fulfill their expectations. While centering our interest in the workers, two variables of analysis emerge. These variables are directly rela- ted to motivation and independent in their genesis, although there is interaction between them: the lack of satisfaction at work and job satisfaction. Both aspects are analyzed in this paper and their influence in the creation of economic value in business. In this scenario, it is fundamental that the firm identify and know the expectations of each one of its workers. This will allow to establish strategies to harmonize these expectations with the organizational objectives and the creation of economic value. This type of initiative tends to reduce the lack of satisfaction and to improve personal motivation.