Critical aspects of telework in a multinational company

Detalhes bibliográficos
Autor(a) principal: Aderaldo, Igor Leal
Data de Publicação: 2017
Outros Autores: Aderaldo, Carlos Victor Leal, Lima, Afonso Carneiro
Tipo de documento: Artigo
Idioma: por
eng
Título da fonte: Cadernos EBAPE.BR
Texto Completo: https://periodicos.fgv.br/cadernosebape/article/view/60287
Resumo: Amidst the changes in the business world, companies are constantly forced to adapt by reviewing their policies, their processes and their practices and work routines. Among various working practices, teleworking is a controversial theme in management and worthy of more in-depth studies. Based on this premise, the following research question is proposed: What are the critical elements for telework programs’ sustainability in a multinational company? This article aims to describe and characterize teleworkers’ views regarding telework as a human resources practice, its advantages and disadvantages, as well as the challenge of making it a strategically oriented practice. A study was carried out in a telework program for interns of a multinational company. Data were collected through in-depth interviews with twelve trainees and examined through a content analysis with the aid of the software NVivo 9. The analysis provided seven categories regarding the perceptions of the program participants. Among advantages identified are the positive relationships between telework and academic activities, the flexibility provided, as well as professional development as a result of autonomous setting of individual working goals. On the other hand, the working hours, the difficulty of untying personal life from work and problems with visibility within the organization – which is important in terms of career advancement – were singled out as major difficulties of this work mode.
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spelling Critical aspects of telework in a multinational companyAspectos críticos del teletrabajo en una compañía multinacionalAspectos críticos do teletrabalho em uma companhia multinacionalTechnologyPersonnel ManagementHuman Resources StrategiesTeleworkingContent analysisTecnologíaGestión de PersonasEstrategias de Recursos HumanosTeletrabajoAnálisis de ContenidoTecnologiaGestão de PessoasEstratégias de Recursos HumanosTeletrabalhoAnálise de conteúdoAmidst the changes in the business world, companies are constantly forced to adapt by reviewing their policies, their processes and their practices and work routines. Among various working practices, teleworking is a controversial theme in management and worthy of more in-depth studies. Based on this premise, the following research question is proposed: What are the critical elements for telework programs’ sustainability in a multinational company? This article aims to describe and characterize teleworkers’ views regarding telework as a human resources practice, its advantages and disadvantages, as well as the challenge of making it a strategically oriented practice. A study was carried out in a telework program for interns of a multinational company. Data were collected through in-depth interviews with twelve trainees and examined through a content analysis with the aid of the software NVivo 9. The analysis provided seven categories regarding the perceptions of the program participants. Among advantages identified are the positive relationships between telework and academic activities, the flexibility provided, as well as professional development as a result of autonomous setting of individual working goals. On the other hand, the working hours, the difficulty of untying personal life from work and problems with visibility within the organization – which is important in terms of career advancement – were singled out as major difficulties of this work mode. En medio a las transformaciones del mundo de los negocios, las empresas son forzadas a adaptarse constantemente, revisando sus políticas, sus procesos, sus prácticas y rutinas de trabajo. Entre las diversas prácticas de trabajo, el teletrabajo es un tema polémico en administración, y merecedor de estudios más profundos. Con base en esa premisa, se plantea la siguiente pregunta de investigación: "¿Cuáles son los elementos críticos para la sostenibilidad de un programa de teletrabajo en el contexto de una empresa multinacional?". Así, el objetivo de este artículo es describir y caracterizar las opiniones de los teletrabajadores en relación al teletrabajo como práctica de recursos humanos (RH), sus ventajas y desventajas, así como el desafío de convertirlo en una práctica estratégicamente orientada. Se realizó un estudio en un programa de teletrabajo para pasantes de una empresa multinacional. Los datos se recolectaron mediante entrevistas en profundidad con 12 pasantes y se examinaron a través del análisis de contenido en el programa informático NVivo 9, que suministró 7 categorías acerca de las percepciones de los participantes del programa de teletrabajo. Entre las ventajas identificadas están la relación positiva entre teletrabajo y actividades académicas, la flexibilidad proporcionada, así como la madurez profesional resultante del establecimiento autónomo de metas individuales de trabajo. Por otro lado, la sobrecarga de horas de trabajo, la dificultad de desvincular la vida personal del trabajo y los problemas con la visibilidad se señalaron como las principales desventajas de esa modalidad de trabajo. Em meio às transformações no mundo dos negócios, as empresas são constantemente forçadas a se adaptar, revisando suas políticas, seus processos e suas práticas e rotinas de trabalho. Dentre as diversas práticas de trabalho, o teletrabalho é um tema polêmico em administração e merecedor de estudos mais aprofundados. Baseando-se nessa premissa, propõe-se a seguinte pergunta de pesquisa: "Quais são os elementos críticos para a sustentabilidade de um programa de teletrabalho no contexto de uma empresa multinacional?". Assim, o objetivo deste artigo é descrever e caracterizar as visões de teletrabalhadores em relação ao teletrabalho enquanto prática de recursos humanos (RH), suas vantagens e desvantagens, assim como o desafio de torná-lo uma prática estrategicamente orientada. Realizou-se estudo em um programa de teletrabalho para estagiários de uma empresa multinacional. Os dados foram coletados por meio de entrevistas em profundidade com 12 estagiários e examinados por meio de análise de conteúdo no programa de computador NVivo 9 – que forneceu 7 categorias acerca das percepções dos participantes do programa de teletrabalho. Dentre as vantagens identificadas estão a relação positiva entre teletrabalho e atividades acadêmicas, a flexibilidade proporcionada, assim como o amadurecimento profissional como resultado do estabelecimento autônomo de metas individuais de trabalho; por outro lado, a sobrecarga de horas de trabalho, a dificuldade de desvincular a vida pessoal do trabalho e os problemas com a visibilidade foram apontados como as principais dificuldades dessa modalidade de trabalho. Escola Brasileira de Administração Pública e de Empresas da Fundação Getulio Vargas2017-07-14info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttps://periodicos.fgv.br/cadernosebape/article/view/60287Cadernos EBAPE.BR; Vol. 15 No. Special (2017) - Strategy, Organizational Change, and Organizational Resilience; 511-533Cadernos EBAPE.BR; Vol. 15 Núm. Especial (2017) - Estrategia, Cambio Organizacional y Resiliencia Organizacional; 511-533Cadernos EBAPE.BR; v. 15 n. Especial (2017) - Estratégia, Mudança Organizacional e Resiliência Organizacional; 511-5331679-3951reponame:Cadernos EBAPE.BRinstname:Fundação Getulio Vargas (FGV)instacron:FGVporenghttps://periodicos.fgv.br/cadernosebape/article/view/60287/67883https://periodicos.fgv.br/cadernosebape/article/view/60287/67885Copyright (c) 2017 Cadernos EBAPE.BRinfo:eu-repo/semantics/openAccessAderaldo, Igor LealAderaldo, Carlos Victor LealLima, Afonso Carneiro2023-02-23T19:09:53Zoai:ojs.periodicos.fgv.br:article/60287Revistahttps://periodicos.fgv.br/cadernosebapehttps://periodicos.fgv.br/cadernosebape/oaicadernosebape@fgv.br||cadernosebape@fgv.br1679-39511679-3951opendoar:2024-05-13T10:00:01.488873Cadernos EBAPE.BR - Fundação Getulio Vargas (FGV)true
dc.title.none.fl_str_mv Critical aspects of telework in a multinational company
Aspectos críticos del teletrabajo en una compañía multinacional
Aspectos críticos do teletrabalho em uma companhia multinacional
title Critical aspects of telework in a multinational company
spellingShingle Critical aspects of telework in a multinational company
Aderaldo, Igor Leal
Technology
Personnel Management
Human Resources Strategies
Teleworking
Content analysis
Tecnología
Gestión de Personas
Estrategias de Recursos Humanos
Teletrabajo
Análisis de Contenido
Tecnologia
Gestão de Pessoas
Estratégias de Recursos Humanos
Teletrabalho
Análise de conteúdo
title_short Critical aspects of telework in a multinational company
title_full Critical aspects of telework in a multinational company
title_fullStr Critical aspects of telework in a multinational company
title_full_unstemmed Critical aspects of telework in a multinational company
title_sort Critical aspects of telework in a multinational company
author Aderaldo, Igor Leal
author_facet Aderaldo, Igor Leal
Aderaldo, Carlos Victor Leal
Lima, Afonso Carneiro
author_role author
author2 Aderaldo, Carlos Victor Leal
Lima, Afonso Carneiro
author2_role author
author
dc.contributor.author.fl_str_mv Aderaldo, Igor Leal
Aderaldo, Carlos Victor Leal
Lima, Afonso Carneiro
dc.subject.por.fl_str_mv Technology
Personnel Management
Human Resources Strategies
Teleworking
Content analysis
Tecnología
Gestión de Personas
Estrategias de Recursos Humanos
Teletrabajo
Análisis de Contenido
Tecnologia
Gestão de Pessoas
Estratégias de Recursos Humanos
Teletrabalho
Análise de conteúdo
topic Technology
Personnel Management
Human Resources Strategies
Teleworking
Content analysis
Tecnología
Gestión de Personas
Estrategias de Recursos Humanos
Teletrabajo
Análisis de Contenido
Tecnologia
Gestão de Pessoas
Estratégias de Recursos Humanos
Teletrabalho
Análise de conteúdo
description Amidst the changes in the business world, companies are constantly forced to adapt by reviewing their policies, their processes and their practices and work routines. Among various working practices, teleworking is a controversial theme in management and worthy of more in-depth studies. Based on this premise, the following research question is proposed: What are the critical elements for telework programs’ sustainability in a multinational company? This article aims to describe and characterize teleworkers’ views regarding telework as a human resources practice, its advantages and disadvantages, as well as the challenge of making it a strategically oriented practice. A study was carried out in a telework program for interns of a multinational company. Data were collected through in-depth interviews with twelve trainees and examined through a content analysis with the aid of the software NVivo 9. The analysis provided seven categories regarding the perceptions of the program participants. Among advantages identified are the positive relationships between telework and academic activities, the flexibility provided, as well as professional development as a result of autonomous setting of individual working goals. On the other hand, the working hours, the difficulty of untying personal life from work and problems with visibility within the organization – which is important in terms of career advancement – were singled out as major difficulties of this work mode.
publishDate 2017
dc.date.none.fl_str_mv 2017-07-14
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.fgv.br/cadernosebape/article/view/60287
url https://periodicos.fgv.br/cadernosebape/article/view/60287
dc.language.iso.fl_str_mv por
eng
language por
eng
dc.relation.none.fl_str_mv https://periodicos.fgv.br/cadernosebape/article/view/60287/67883
https://periodicos.fgv.br/cadernosebape/article/view/60287/67885
dc.rights.driver.fl_str_mv Copyright (c) 2017 Cadernos EBAPE.BR
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2017 Cadernos EBAPE.BR
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv Escola Brasileira de Administração Pública e de Empresas da Fundação Getulio Vargas
publisher.none.fl_str_mv Escola Brasileira de Administração Pública e de Empresas da Fundação Getulio Vargas
dc.source.none.fl_str_mv Cadernos EBAPE.BR; Vol. 15 No. Special (2017) - Strategy, Organizational Change, and Organizational Resilience; 511-533
Cadernos EBAPE.BR; Vol. 15 Núm. Especial (2017) - Estrategia, Cambio Organizacional y Resiliencia Organizacional; 511-533
Cadernos EBAPE.BR; v. 15 n. Especial (2017) - Estratégia, Mudança Organizacional e Resiliência Organizacional; 511-533
1679-3951
reponame:Cadernos EBAPE.BR
instname:Fundação Getulio Vargas (FGV)
instacron:FGV
instname_str Fundação Getulio Vargas (FGV)
instacron_str FGV
institution FGV
reponame_str Cadernos EBAPE.BR
collection Cadernos EBAPE.BR
repository.name.fl_str_mv Cadernos EBAPE.BR - Fundação Getulio Vargas (FGV)
repository.mail.fl_str_mv cadernosebape@fgv.br||cadernosebape@fgv.br
_version_ 1798943210979983360

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