Teorias de motivação de pessoas, aplicadas nas organizações públicas fortemente hierarquizadas

Detalhes bibliográficos
Autor(a) principal: Vitório, Elias Ely Gomes
Data de Publicação: 2015
Tipo de documento: Tese
Idioma: por
Título da fonte: Repositório Institucional do FGV (FGV Repositório Digital)
Texto Completo: http://hdl.handle.net/10438/13780
Resumo: Despite the Brazil rely on free public distribution model of drugs, representing progress compared to most developing countries, the overall scenario presents problems of many orders. The public supply is flawed and inefficient, with poorly motivated professionals. This condictions results in losses arising from deviations, poor condition of inadequate storage and distribution processes. The use of private distribuition through Programa Farmácia Popular do Brasil, to the government's point of view, promotes capillary in attendance, increasing social welfare and reduces costs by using staff. From the point of view of society, increases the drug access to the population. Thus, the program has represented an efficient solution for the distribution of medicines in the country. However, from a business point of view, the results of the use of private mesh for the free distribution of medicines are still less described. This study aims to assess the impacts related to the accreditation in the federal program in independent pharmacy chains and private drugstores free distribution of medicines to the population. It addresses a multifunctional matter, and consist of one program analysis that is part of the federal government guidelines and be an unprecedented nature theme with focus on the business environment. From a business point of view, the service to the distribution of free drug program in compliance with the federal government program may represent a business leverage factor to bring potential customers to the establishment. However, it is necessary adaptations occurring in cash flow management to support the possible delays in the transfer of government and meet the supply of medicines to the growing demands. So drugstores inserted in the pharmaceutical retail sector in developing cities acquire competitive advantage and provide greater value to their customers. The free distribuition project implies generalized net benefits. For the population, the direct and effective access. For the private sector, market expansion and the stability of demand. For the government, the replacement of a strategy that converges to the economic, social and political friction.
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spelling Vitório, Elias Ely GomesEscolas::EBAPEVergara, Sylvia ConstantFontes Filho, Joaquim RubensMoretto Neto, LuísSalles, Denise Medeiros RibeiroSchmitt, Valentina Gomes HaenselMotta, Paulo Roberto2015-06-11T12:53:25Z2015-06-11T12:53:25Z2015-05-05VITÓRIO, Elias Ely Gomes. Teorias de motivação de pessoas, aplicadas nas organizações públicas fortemente hierarquizadas. Tese (Doutorado em Administração) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2015.http://hdl.handle.net/10438/13780Despite the Brazil rely on free public distribution model of drugs, representing progress compared to most developing countries, the overall scenario presents problems of many orders. The public supply is flawed and inefficient, with poorly motivated professionals. This condictions results in losses arising from deviations, poor condition of inadequate storage and distribution processes. The use of private distribuition through Programa Farmácia Popular do Brasil, to the government's point of view, promotes capillary in attendance, increasing social welfare and reduces costs by using staff. From the point of view of society, increases the drug access to the population. Thus, the program has represented an efficient solution for the distribution of medicines in the country. However, from a business point of view, the results of the use of private mesh for the free distribution of medicines are still less described. This study aims to assess the impacts related to the accreditation in the federal program in independent pharmacy chains and private drugstores free distribution of medicines to the population. It addresses a multifunctional matter, and consist of one program analysis that is part of the federal government guidelines and be an unprecedented nature theme with focus on the business environment. From a business point of view, the service to the distribution of free drug program in compliance with the federal government program may represent a business leverage factor to bring potential customers to the establishment. However, it is necessary adaptations occurring in cash flow management to support the possible delays in the transfer of government and meet the supply of medicines to the growing demands. So drugstores inserted in the pharmaceutical retail sector in developing cities acquire competitive advantage and provide greater value to their customers. The free distribuition project implies generalized net benefits. For the population, the direct and effective access. For the private sector, market expansion and the stability of demand. For the government, the replacement of a strategy that converges to the economic, social and political friction.Esta tese teve por objetivo identificar os principais fatores de motivação de pessoas que trabalham em organizações públicas fortemente hierarquizadas, como as do Exército Brasileiro, preenchendo uma lacuna de conhecimento existente em pesquisas acadêmicas sobre o tema. Diferentes trabalhadores possuem diferentes fatores de motivação, fatores estes que liberam a motivação que está dentro dessas pessoas.Estudou-se dezoito teorias sobre motivação dentre as mais citadas no meio acadêmico. Estas teorias permitiram estruturar um roteiro de entrevistas que foi aplicado em trinta e três militares do Exército Brasileiro.Estas entrevistas foram submetidas à análise de conteúdo, o que permitiu a identificação dos principais fatores de motivação desses profissionais.Concluiu-se que os principais fatores de motivação das pessoas que trabalham em organizações fortemente hierarquizadas, em ordem de importância, são: 1) valorização, 2) fazer o que se gosta, 3) exemplo do chefe, 4) importância do que se faz, 5) realização, 6) confiança e 7) justiça. Os três primeiros fatores formam um primeiro grupo e os outros quatro fatores formam um segundo grupo. Essa divisão se fez necessária porque os fatores do primeiro grupo se revelaram muito mais fortes que os fatores do segundo grupo, havendo necessidade de destacá-los. Confirmou-se, também, que as teorias de motivação são perfeitamente aplicáveis às organizações públicas fortemente hierarquizadas e que estas teorias produzem alguns fatores de motivação específicos à realidade organizacionaldessas instituições. Após a análise do conteúdo das entrevistas, à luz das teorias de motivação, concluiu-se que há uma necessidade psicológica muito forte nas pessoas: a necessidadede se sentir valorizada. A motivação no contexto organizacional normalmente depende do relacionamento entre o gestor de pessoas, ou o líder e os seus liderados. A ação do líder é fundamental para despertar a motivação que já está dentro das pessoas. O foco das atenções do líder deve estar voltado para os liderados e não para si mesmo.Porque quando os liderados são fortes, o líder é forte e a organização obtém resultados surpreendentes. Por fim, conclui-se que a motivação das pessoas, nas organizações públicas fortemente hierarquizadas, como o Exército Brasileiro, é liberada quando a organização procura aplicar os sete principais fatores de motivação de pessoas revelados nesta tese.E acima de tudo, quando o líder cria condições para a satisfação da principal necessidade das pessoas: se sentir valorizadas.porPeople managementPeople motivating factorsStrongly hierarchical public organizationsBrazilian ArmyMotivação no trabalhoMotivação (Psicologia)Administração de pessoalOrganizações públicasBrasil, ExércitoPublic organizationsAdministração de empresasMotivação no trabalhoMotivação (Psicologia)Administração de pessoalOrganizações públicasBrasil. 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
dc.title.por.fl_str_mv Teorias de motivação de pessoas, aplicadas nas organizações públicas fortemente hierarquizadas
title Teorias de motivação de pessoas, aplicadas nas organizações públicas fortemente hierarquizadas
spellingShingle Teorias de motivação de pessoas, aplicadas nas organizações públicas fortemente hierarquizadas
Vitório, Elias Ely Gomes
People management
People motivating factors
Strongly hierarchical public organizations
Brazilian Army
Motivação no trabalho
Motivação (Psicologia)
Administração de pessoal
Organizações públicas
Brasil, Exército
Public organizations
Administração de empresas
Motivação no trabalho
Motivação (Psicologia)
Administração de pessoal
Organizações públicas
Brasil. Exército
title_short Teorias de motivação de pessoas, aplicadas nas organizações públicas fortemente hierarquizadas
title_full Teorias de motivação de pessoas, aplicadas nas organizações públicas fortemente hierarquizadas
title_fullStr Teorias de motivação de pessoas, aplicadas nas organizações públicas fortemente hierarquizadas
title_full_unstemmed Teorias de motivação de pessoas, aplicadas nas organizações públicas fortemente hierarquizadas
title_sort Teorias de motivação de pessoas, aplicadas nas organizações públicas fortemente hierarquizadas
author Vitório, Elias Ely Gomes
author_facet Vitório, Elias Ely Gomes
author_role author
dc.contributor.unidadefgv.por.fl_str_mv Escolas::EBAPE
dc.contributor.member.none.fl_str_mv Vergara, Sylvia Constant
Fontes Filho, Joaquim Rubens
Moretto Neto, Luís
Salles, Denise Medeiros Ribeiro
Schmitt, Valentina Gomes Haensel
dc.contributor.author.fl_str_mv Vitório, Elias Ely Gomes
dc.contributor.advisor1.fl_str_mv Motta, Paulo Roberto
contributor_str_mv Motta, Paulo Roberto
dc.subject.eng.fl_str_mv People management
People motivating factors
Strongly hierarchical public organizations
topic People management
People motivating factors
Strongly hierarchical public organizations
Brazilian Army
Motivação no trabalho
Motivação (Psicologia)
Administração de pessoal
Organizações públicas
Brasil, Exército
Public organizations
Administração de empresas
Motivação no trabalho
Motivação (Psicologia)
Administração de pessoal
Organizações públicas
Brasil. Exército
dc.subject.por.fl_str_mv Brazilian Army
Motivação no trabalho
Motivação (Psicologia)
Administração de pessoal
Organizações públicas
Brasil, Exército
Public organizations
dc.subject.area.por.fl_str_mv Administração de empresas
dc.subject.bibliodata.por.fl_str_mv Motivação no trabalho
Motivação (Psicologia)
Administração de pessoal
Organizações públicas
Brasil. Exército
description Despite the Brazil rely on free public distribution model of drugs, representing progress compared to most developing countries, the overall scenario presents problems of many orders. The public supply is flawed and inefficient, with poorly motivated professionals. This condictions results in losses arising from deviations, poor condition of inadequate storage and distribution processes. The use of private distribuition through Programa Farmácia Popular do Brasil, to the government's point of view, promotes capillary in attendance, increasing social welfare and reduces costs by using staff. From the point of view of society, increases the drug access to the population. Thus, the program has represented an efficient solution for the distribution of medicines in the country. However, from a business point of view, the results of the use of private mesh for the free distribution of medicines are still less described. This study aims to assess the impacts related to the accreditation in the federal program in independent pharmacy chains and private drugstores free distribution of medicines to the population. It addresses a multifunctional matter, and consist of one program analysis that is part of the federal government guidelines and be an unprecedented nature theme with focus on the business environment. From a business point of view, the service to the distribution of free drug program in compliance with the federal government program may represent a business leverage factor to bring potential customers to the establishment. However, it is necessary adaptations occurring in cash flow management to support the possible delays in the transfer of government and meet the supply of medicines to the growing demands. So drugstores inserted in the pharmaceutical retail sector in developing cities acquire competitive advantage and provide greater value to their customers. The free distribuition project implies generalized net benefits. For the population, the direct and effective access. For the private sector, market expansion and the stability of demand. For the government, the replacement of a strategy that converges to the economic, social and political friction.
publishDate 2015
dc.date.accessioned.fl_str_mv 2015-06-11T12:53:25Z
dc.date.available.fl_str_mv 2015-06-11T12:53:25Z
dc.date.issued.fl_str_mv 2015-05-05
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dc.identifier.citation.fl_str_mv VITÓRIO, Elias Ely Gomes. Teorias de motivação de pessoas, aplicadas nas organizações públicas fortemente hierarquizadas. Tese (Doutorado em Administração) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2015.
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10438/13780
identifier_str_mv VITÓRIO, Elias Ely Gomes. Teorias de motivação de pessoas, aplicadas nas organizações públicas fortemente hierarquizadas. Tese (Doutorado em Administração) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2015.
url http://hdl.handle.net/10438/13780
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