Adoption of E-Hailing Apps in Brazil: The Passengers’ Standpoint
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Outros Autores: | |
Tipo de documento: | Artigo de conferência |
Idioma: | eng |
Título da fonte: | Repositório Institucional do FGV (FGV Repositório Digital) |
Texto Completo: | http://hdl.handle.net/10438/19460 |
Resumo: | E-Hailing Apps (EHA) have become very popular in Brazil due to the swift proliferation of smartphones in the country. Thus, the scope of this article is to ascertain the antecedents of use of EHA in Brazil from the passengers’ standpoint. To do that, a meta-model was developed via a theoretical background based on theories of information system adoption, diffusion of innovation, trust in virtual environments and user satisfaction, as well as research hypotheses. By applying structural equation modelling in data collected via a web survey, the theoretical meta-model and research hypotheses were tested. It was established that perceived utility, compatibility, relative advantage and trust are antecedents of user satisfaction with EHA, this factor being an antecedent of the intention to use the system. Lastly, it was found that subjective norms have a direct and statistically significant impact on the intention of use of EHA |
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Joia, Luiz AntonioAltieri, DiegoEscolas::EBAPEDemais unidades::RPCAFundação Getulio VargasFundação Getulio Vargas2017-12-21T17:24:02Z2017-12-21T17:24:02Z2017http://hdl.handle.net/10438/19460E-Hailing Apps (EHA) have become very popular in Brazil due to the swift proliferation of smartphones in the country. Thus, the scope of this article is to ascertain the antecedents of use of EHA in Brazil from the passengers’ standpoint. To do that, a meta-model was developed via a theoretical background based on theories of information system adoption, diffusion of innovation, trust in virtual environments and user satisfaction, as well as research hypotheses. By applying structural equation modelling in data collected via a web survey, the theoretical meta-model and research hypotheses were tested. It was established that perceived utility, compatibility, relative advantage and trust are antecedents of user satisfaction with EHA, this factor being an antecedent of the intention to use the system. Lastly, it was found that subjective norms have a direct and statistically significant impact on the intention of use of EHAengE-Hailing AppsSmartphonesAdoption of technologyAppsMobile commerceAdministração públicaSmartphonesTelefonia celularAplicativos móveisAdoption of E-Hailing Apps in Brazil: The Passengers’ Standpointinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/conferenceObjectreponame:Repositório Institucional do FGV (FGV Repositório Digital)instname:Fundação Getulio Vargas (FGV)instacron:FGVinfo:eu-repo/semantics/openAccessRede de Pesquisa e Conhecimento AplicadoTEXTAdoption_of_E_Hailing_Apps_in_Brazil_The_Passengers_Standpoint.pdf.txtAdoption_of_E_Hailing_Apps_in_Brazil_The_Passengers_Standpoint.pdf.txtExtracted 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dc.title.eng.fl_str_mv |
Adoption of E-Hailing Apps in Brazil: The Passengers’ Standpoint |
title |
Adoption of E-Hailing Apps in Brazil: The Passengers’ Standpoint |
spellingShingle |
Adoption of E-Hailing Apps in Brazil: The Passengers’ Standpoint Joia, Luiz Antonio E-Hailing Apps Smartphones Adoption of technology Apps Mobile commerce Administração pública Smartphones Telefonia celular Aplicativos móveis |
title_short |
Adoption of E-Hailing Apps in Brazil: The Passengers’ Standpoint |
title_full |
Adoption of E-Hailing Apps in Brazil: The Passengers’ Standpoint |
title_fullStr |
Adoption of E-Hailing Apps in Brazil: The Passengers’ Standpoint |
title_full_unstemmed |
Adoption of E-Hailing Apps in Brazil: The Passengers’ Standpoint |
title_sort |
Adoption of E-Hailing Apps in Brazil: The Passengers’ Standpoint |
author |
Joia, Luiz Antonio |
author_facet |
Joia, Luiz Antonio Altieri, Diego |
author_role |
author |
author2 |
Altieri, Diego |
author2_role |
author |
dc.contributor.unidadefgv.por.fl_str_mv |
Escolas::EBAPE Demais unidades::RPCA |
dc.contributor.affiliation.none.fl_str_mv |
Fundação Getulio Vargas Fundação Getulio Vargas |
dc.contributor.author.fl_str_mv |
Joia, Luiz Antonio Altieri, Diego |
dc.subject.eng.fl_str_mv |
E-Hailing Apps Smartphones Adoption of technology Apps Mobile commerce |
topic |
E-Hailing Apps Smartphones Adoption of technology Apps Mobile commerce Administração pública Smartphones Telefonia celular Aplicativos móveis |
dc.subject.area.por.fl_str_mv |
Administração pública |
dc.subject.bibliodata.por.fl_str_mv |
Smartphones Telefonia celular Aplicativos móveis |
description |
E-Hailing Apps (EHA) have become very popular in Brazil due to the swift proliferation of smartphones in the country. Thus, the scope of this article is to ascertain the antecedents of use of EHA in Brazil from the passengers’ standpoint. To do that, a meta-model was developed via a theoretical background based on theories of information system adoption, diffusion of innovation, trust in virtual environments and user satisfaction, as well as research hypotheses. By applying structural equation modelling in data collected via a web survey, the theoretical meta-model and research hypotheses were tested. It was established that perceived utility, compatibility, relative advantage and trust are antecedents of user satisfaction with EHA, this factor being an antecedent of the intention to use the system. Lastly, it was found that subjective norms have a direct and statistically significant impact on the intention of use of EHA |
publishDate |
2017 |
dc.date.accessioned.fl_str_mv |
2017-12-21T17:24:02Z |
dc.date.available.fl_str_mv |
2017-12-21T17:24:02Z |
dc.date.issued.fl_str_mv |
2017 |
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info:eu-repo/semantics/publishedVersion |
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eng |
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eng |
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info:eu-repo/semantics/openAccess |
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openAccess |
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