ANALYSIS OF PROCESSES AND COMPETENCIES MANAGEMENT THROUGH THE PERSPECTIVES OF PROCESSES AND GROWTH AND LEARNING: THE EXPERIENCE OF VALENCIA’s THE PORT AUTHORITY

Detalhes bibliográficos
Autor(a) principal: Giner Fillol, Arturo
Data de Publicação: 2011
Outros Autores: Ripoll Feliu, Vicente Mateo
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista Universo Contábil
Texto Completo: https://ojsrevista.furb.br/ojs/index.php/universocontabil/article/view/2110
Resumo: The present article analyzes how, with the use of the Balanced Scorecard, the Port Authorities (AAPP) have managed to implement and to develop their strategic plans. Regarding human resources management, the Spanish AAPP have relied on the model of Competences Management and have developed the Processes Management in order to reach the goals stablished in their respective strategic plans. In this article it is observed how a Port Authority can obtain the accomplishment of certain strategic and operational goals related to the efficiency and effectiveness in the operations of the services provided, relying on these tools. An analysis of the Management Accounting tools implemented in certain AAPP was carried out, determining whether the level of efficiency is established by reacheable goals, whether it can genarate management improvements, as a consequence of the an opportune and reliable management accounting information.
id FURB-5_ce35677f2e30d041329552eacd54f63e
oai_identifier_str oai:ojs.bu.furb.br:article/2110
network_acronym_str FURB-5
network_name_str Revista Universo Contábil
repository_id_str
spelling ANALYSIS OF PROCESSES AND COMPETENCIES MANAGEMENT THROUGH THE PERSPECTIVES OF PROCESSES AND GROWTH AND LEARNING: THE EXPERIENCE OF VALENCIA’s THE PORT AUTHORITYANÁLISIS DE LA GESTIÓN POR PROCESOS Y POR COMPETENCIAS A TRAVÉS DE LA PERSPECTIVA DE PROCESOS Y DE APRENDIZAJE Y CRECIMIENTO: LA EXPERIENCIA DE LA AUTORIDAD PORTUARIA DE VALENCIABalanced ScorecardManagement controlCompetencies managementProcesses management.Balanced ScorecardControl de GestiónGestión por CompetenciasGestión por Procesos.The present article analyzes how, with the use of the Balanced Scorecard, the Port Authorities (AAPP) have managed to implement and to develop their strategic plans. Regarding human resources management, the Spanish AAPP have relied on the model of Competences Management and have developed the Processes Management in order to reach the goals stablished in their respective strategic plans. In this article it is observed how a Port Authority can obtain the accomplishment of certain strategic and operational goals related to the efficiency and effectiveness in the operations of the services provided, relying on these tools. An analysis of the Management Accounting tools implemented in certain AAPP was carried out, determining whether the level of efficiency is established by reacheable goals, whether it can genarate management improvements, as a consequence of the an opportune and reliable management accounting information.El presente artículo analiza cómo con la utilización del Cuadro de Mando Integral las Autoridades Portuarias (AAPP) han logrado implantar y desarrollar sus planes estratégicos. Las AAPP españolas se han apoyado en materia de recursos humanos en el modelo de Gestión por Competencias y han desarrollado la Gestión por Procesos con objeto de cumplir los objetivos previstos en sus respectivos planes estratégicos. En el trabajo se observa cómo una Autoridad Portuaria puede conseguir el cumplimiento de determinados objetivos estratégicos y operativos relacionados con la eficiencia y eficacia en las operaciones de los servicios prestados, apoyándose en esas herramientas. Llevamos a cabo un análisis de las herramientas de Contabilidad de Gestión implantadas en determinadas AAPP, efectuando un análisis en virtud del cual se pueda determinar que si el nivel de eficiencia se establece con objetivos alcanzables, se consiguen mejoras en la gestión, como consecuencia de una oportuna y fiable información de la Contabilidad de Gestión.Universidade Regional de Blumenau2011-07-24info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://ojsrevista.furb.br/ojs/index.php/universocontabil/article/view/211010.4270/ruc.20117Revista Universo Contábil; v. 7 n. 2 (2011); 114-1291809-33371809-3337reponame:Revista Universo Contábilinstname:Universidade Regional de Blumenau (FURB)instacron:FURBporhttps://ojsrevista.furb.br/ojs/index.php/universocontabil/article/view/2110/1615Copyright (c) 2014 Revista Universo Contábilinfo:eu-repo/semantics/openAccessGiner Fillol, ArturoRipoll Feliu, Vicente Mateo2011-07-31T23:33:08Zoai:ojs.bu.furb.br:article/2110Revistahttps://proxy.furb.br/ojs/index.php/universocontabil/PUBhttps://proxy.furb.br/ojs/index.php/universocontabil/oai||universocontabil@furb.br1809-33371809-3337opendoar:2011-07-31T23:33:08Revista Universo Contábil - Universidade Regional de Blumenau (FURB)false
dc.title.none.fl_str_mv ANALYSIS OF PROCESSES AND COMPETENCIES MANAGEMENT THROUGH THE PERSPECTIVES OF PROCESSES AND GROWTH AND LEARNING: THE EXPERIENCE OF VALENCIA’s THE PORT AUTHORITY
ANÁLISIS DE LA GESTIÓN POR PROCESOS Y POR COMPETENCIAS A TRAVÉS DE LA PERSPECTIVA DE PROCESOS Y DE APRENDIZAJE Y CRECIMIENTO: LA EXPERIENCIA DE LA AUTORIDAD PORTUARIA DE VALENCIA
title ANALYSIS OF PROCESSES AND COMPETENCIES MANAGEMENT THROUGH THE PERSPECTIVES OF PROCESSES AND GROWTH AND LEARNING: THE EXPERIENCE OF VALENCIA’s THE PORT AUTHORITY
spellingShingle ANALYSIS OF PROCESSES AND COMPETENCIES MANAGEMENT THROUGH THE PERSPECTIVES OF PROCESSES AND GROWTH AND LEARNING: THE EXPERIENCE OF VALENCIA’s THE PORT AUTHORITY
Giner Fillol, Arturo
Balanced Scorecard
Management control
Competencies management
Processes management.
Balanced Scorecard
Control de Gestión
Gestión por Competencias
Gestión por Procesos.
title_short ANALYSIS OF PROCESSES AND COMPETENCIES MANAGEMENT THROUGH THE PERSPECTIVES OF PROCESSES AND GROWTH AND LEARNING: THE EXPERIENCE OF VALENCIA’s THE PORT AUTHORITY
title_full ANALYSIS OF PROCESSES AND COMPETENCIES MANAGEMENT THROUGH THE PERSPECTIVES OF PROCESSES AND GROWTH AND LEARNING: THE EXPERIENCE OF VALENCIA’s THE PORT AUTHORITY
title_fullStr ANALYSIS OF PROCESSES AND COMPETENCIES MANAGEMENT THROUGH THE PERSPECTIVES OF PROCESSES AND GROWTH AND LEARNING: THE EXPERIENCE OF VALENCIA’s THE PORT AUTHORITY
title_full_unstemmed ANALYSIS OF PROCESSES AND COMPETENCIES MANAGEMENT THROUGH THE PERSPECTIVES OF PROCESSES AND GROWTH AND LEARNING: THE EXPERIENCE OF VALENCIA’s THE PORT AUTHORITY
title_sort ANALYSIS OF PROCESSES AND COMPETENCIES MANAGEMENT THROUGH THE PERSPECTIVES OF PROCESSES AND GROWTH AND LEARNING: THE EXPERIENCE OF VALENCIA’s THE PORT AUTHORITY
author Giner Fillol, Arturo
author_facet Giner Fillol, Arturo
Ripoll Feliu, Vicente Mateo
author_role author
author2 Ripoll Feliu, Vicente Mateo
author2_role author
dc.contributor.author.fl_str_mv Giner Fillol, Arturo
Ripoll Feliu, Vicente Mateo
dc.subject.por.fl_str_mv Balanced Scorecard
Management control
Competencies management
Processes management.
Balanced Scorecard
Control de Gestión
Gestión por Competencias
Gestión por Procesos.
topic Balanced Scorecard
Management control
Competencies management
Processes management.
Balanced Scorecard
Control de Gestión
Gestión por Competencias
Gestión por Procesos.
description The present article analyzes how, with the use of the Balanced Scorecard, the Port Authorities (AAPP) have managed to implement and to develop their strategic plans. Regarding human resources management, the Spanish AAPP have relied on the model of Competences Management and have developed the Processes Management in order to reach the goals stablished in their respective strategic plans. In this article it is observed how a Port Authority can obtain the accomplishment of certain strategic and operational goals related to the efficiency and effectiveness in the operations of the services provided, relying on these tools. An analysis of the Management Accounting tools implemented in certain AAPP was carried out, determining whether the level of efficiency is established by reacheable goals, whether it can genarate management improvements, as a consequence of the an opportune and reliable management accounting information.
publishDate 2011
dc.date.none.fl_str_mv 2011-07-24
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://ojsrevista.furb.br/ojs/index.php/universocontabil/article/view/2110
10.4270/ruc.20117
url https://ojsrevista.furb.br/ojs/index.php/universocontabil/article/view/2110
identifier_str_mv 10.4270/ruc.20117
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://ojsrevista.furb.br/ojs/index.php/universocontabil/article/view/2110/1615
dc.rights.driver.fl_str_mv Copyright (c) 2014 Revista Universo Contábil
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2014 Revista Universo Contábil
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Regional de Blumenau
publisher.none.fl_str_mv Universidade Regional de Blumenau
dc.source.none.fl_str_mv Revista Universo Contábil; v. 7 n. 2 (2011); 114-129
1809-3337
1809-3337
reponame:Revista Universo Contábil
instname:Universidade Regional de Blumenau (FURB)
instacron:FURB
instname_str Universidade Regional de Blumenau (FURB)
instacron_str FURB
institution FURB
reponame_str Revista Universo Contábil
collection Revista Universo Contábil
repository.name.fl_str_mv Revista Universo Contábil - Universidade Regional de Blumenau (FURB)
repository.mail.fl_str_mv ||universocontabil@furb.br
_version_ 1798945115832582144

Registros relacionados