The information professional and the co-creation of value in information services: theoretical contributions
Autor(a) principal: | |
---|---|
Data de Publicação: | 2022 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por eng |
Título da fonte: | Revista Brasileira de Direito Civil (Online) |
Texto Completo: | https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520 |
Resumo: | Introduction: The co-creation of value is a relevant factor for the development of better informational services provided by libraries. These services require reassessments of processes that involve their various participants. The co-creation of value offers opportunities for better integration between provider and user of information services. In this aspect, the question is how to understand the participation of the participants in this process. Objective: The objective of this study is to build a theoretical framework that allows the investigation of the processes of co-creation of value in informational services from the perspective of the service provider (library and its professionals). It is justified by the lack and lack of understanding of how the co-creation of value in libraries occurs, mainly on the aspects of providing informational services. Methodology: It is a theoretical essay, of a conceptual and analytical nature. Results: As a result, through national and international literature reviews, it was possible to delimit the study scenario, which resulted in a structure of connections, which enabled the construction of the frame of reference. Conclusion: It is concluded that the frame of reference can contribute to the theoretical advance and development of studies that allow the investigation of the processes/elements of co-creation of value of the users, and perhaps the construction of models and the management of these elements. |
id |
IBDCivil_52cc4d215974167944d89452e658d934 |
---|---|
oai_identifier_str |
oai:ojs.periodicos.sbu.unicamp.br:article/8670520 |
network_acronym_str |
IBDCivil |
network_name_str |
Revista Brasileira de Direito Civil (Online) |
repository_id_str |
|
spelling |
The information professional and the co-creation of value in information services: theoretical contributionsProfissional da informação e a co-criação de valor em serviços informacionais: contribuições teóricasCo-criação de valorServiços informacionaisProfissionais da informaçãoCo-creation of valueInformation services Information professionalsIntroduction: The co-creation of value is a relevant factor for the development of better informational services provided by libraries. These services require reassessments of processes that involve their various participants. The co-creation of value offers opportunities for better integration between provider and user of information services. In this aspect, the question is how to understand the participation of the participants in this process. Objective: The objective of this study is to build a theoretical framework that allows the investigation of the processes of co-creation of value in informational services from the perspective of the service provider (library and its professionals). It is justified by the lack and lack of understanding of how the co-creation of value in libraries occurs, mainly on the aspects of providing informational services. Methodology: It is a theoretical essay, of a conceptual and analytical nature. Results: As a result, through national and international literature reviews, it was possible to delimit the study scenario, which resulted in a structure of connections, which enabled the construction of the frame of reference. Conclusion: It is concluded that the frame of reference can contribute to the theoretical advance and development of studies that allow the investigation of the processes/elements of co-creation of value of the users, and perhaps the construction of models and the management of these elements.Introdução: A co-criação de valor é fator relevante para o desenvolvimento de melhores serviços informacionais prestados por bibliotecas. Estes serviços carecem de reavaliações de processos que envolvem seus diversos participantes. A co-criação de valor oferece oportunidades para uma melhor integração entre prestador e utilizador dos serviços informacionais. Neste aspecto, questiona-se o como entender a participação dos participantes neste processo. Objetivo: Construir um quadro teórico de referência que permita a investigação acerca dos processos de co-criação de valor em serviços informacionais sob a perspectiva do provedor de serviços (biblioteca e seus profissionais). Justifica-se pela carência e insipiência no entendimento de como ocorre a co-criação de valor em bibliotecas, principalmente sobre os aspectos da prestação de serviços informacionais. Metodologia: Trata-se de um ensaio teórico, de natureza conceitual e analítica. Resultados: Por meio de revisões de literatura nacional e internacional foi possível delimitar o cenário do estudo, que resultou em uma estrutura de conexões, que possibilitou a construção do quadro de referência. Conclusão: Conclui-se que o quadro de referência possa contribuir para o avanço teórico e desenvolvimento de estudos que permitam a investigação dos processos/elementos de co-criação de valor dos usuários, e quiçá a construção de modelos e a gestão destes elementos. Universidade Estadual de Campinas2022-11-12info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionTextoinfo:eu-repo/semantics/otherapplication/pdfapplication/pdftext/htmltext/htmlapplication/pdfapplication/pdfhttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/867052010.20396/rdbci.v20i00.8670520RDBCI: Digital Journal of Library and Information Science; Vol. 20 (2022): Countinous Publication; e022026RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação; v. 20 (2022): Publicação Contínua; e0220261678-765Xreponame:Revista Brasileira de Direito Civil (Online)instname:Instituto Brasileiro de Direito Civil (IBDCivil)instacron:Instituto Brasileiro de Direito Civilporenghttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30471https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30472https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30473https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30474https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30475https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30476Brazil; ContemporaryBrasil; ContemporâneoCopyright (c) 2022 Murilo Mauro Silveira, Gregório Varvakishttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessSilveira, Murilo Mauro Varvakis, Gregório2023-12-29T18:07:41Zoai:ojs.periodicos.sbu.unicamp.br:article/8670520Revistahttps://rbdcivil.ibdcivil.org.br/rbdchttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/oai||rbdcivil@ibdcivil.org.br2358-69742358-6974opendoar:2023-12-29T18:07:41Revista Brasileira de Direito Civil (Online) - Instituto Brasileiro de Direito Civil (IBDCivil)false |
dc.title.none.fl_str_mv |
The information professional and the co-creation of value in information services: theoretical contributions Profissional da informação e a co-criação de valor em serviços informacionais: contribuições teóricas |
title |
The information professional and the co-creation of value in information services: theoretical contributions |
spellingShingle |
The information professional and the co-creation of value in information services: theoretical contributions Silveira, Murilo Mauro Co-criação de valor Serviços informacionais Profissionais da informação Co-creation of value Information services Information professionals |
title_short |
The information professional and the co-creation of value in information services: theoretical contributions |
title_full |
The information professional and the co-creation of value in information services: theoretical contributions |
title_fullStr |
The information professional and the co-creation of value in information services: theoretical contributions |
title_full_unstemmed |
The information professional and the co-creation of value in information services: theoretical contributions |
title_sort |
The information professional and the co-creation of value in information services: theoretical contributions |
author |
Silveira, Murilo Mauro |
author_facet |
Silveira, Murilo Mauro Varvakis, Gregório |
author_role |
author |
author2 |
Varvakis, Gregório |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Silveira, Murilo Mauro Varvakis, Gregório |
dc.subject.por.fl_str_mv |
Co-criação de valor Serviços informacionais Profissionais da informação Co-creation of value Information services Information professionals |
topic |
Co-criação de valor Serviços informacionais Profissionais da informação Co-creation of value Information services Information professionals |
description |
Introduction: The co-creation of value is a relevant factor for the development of better informational services provided by libraries. These services require reassessments of processes that involve their various participants. The co-creation of value offers opportunities for better integration between provider and user of information services. In this aspect, the question is how to understand the participation of the participants in this process. Objective: The objective of this study is to build a theoretical framework that allows the investigation of the processes of co-creation of value in informational services from the perspective of the service provider (library and its professionals). It is justified by the lack and lack of understanding of how the co-creation of value in libraries occurs, mainly on the aspects of providing informational services. Methodology: It is a theoretical essay, of a conceptual and analytical nature. Results: As a result, through national and international literature reviews, it was possible to delimit the study scenario, which resulted in a structure of connections, which enabled the construction of the frame of reference. Conclusion: It is concluded that the frame of reference can contribute to the theoretical advance and development of studies that allow the investigation of the processes/elements of co-creation of value of the users, and perhaps the construction of models and the management of these elements. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-11-12 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Texto info:eu-repo/semantics/other |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520 10.20396/rdbci.v20i00.8670520 |
url |
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520 |
identifier_str_mv |
10.20396/rdbci.v20i00.8670520 |
dc.language.iso.fl_str_mv |
por eng |
language |
por eng |
dc.relation.none.fl_str_mv |
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30471 https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30472 https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30473 https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30474 https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30475 https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30476 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2022 Murilo Mauro Silveira, Gregório Varvakis https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2022 Murilo Mauro Silveira, Gregório Varvakis https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf application/pdf text/html text/html application/pdf application/pdf |
dc.coverage.none.fl_str_mv |
Brazil; Contemporary Brasil; Contemporâneo |
dc.publisher.none.fl_str_mv |
Universidade Estadual de Campinas |
publisher.none.fl_str_mv |
Universidade Estadual de Campinas |
dc.source.none.fl_str_mv |
RDBCI: Digital Journal of Library and Information Science; Vol. 20 (2022): Countinous Publication; e022026 RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação; v. 20 (2022): Publicação Contínua; e022026 1678-765X reponame:Revista Brasileira de Direito Civil (Online) instname:Instituto Brasileiro de Direito Civil (IBDCivil) instacron:Instituto Brasileiro de Direito Civil |
instname_str |
Instituto Brasileiro de Direito Civil (IBDCivil) |
instacron_str |
Instituto Brasileiro de Direito Civil |
institution |
Instituto Brasileiro de Direito Civil |
reponame_str |
Revista Brasileira de Direito Civil (Online) |
collection |
Revista Brasileira de Direito Civil (Online) |
repository.name.fl_str_mv |
Revista Brasileira de Direito Civil (Online) - Instituto Brasileiro de Direito Civil (IBDCivil) |
repository.mail.fl_str_mv |
||rbdcivil@ibdcivil.org.br |
_version_ |
1814256962910552064 |