The information professional and the co-creation of value in information services: theoretical contributions

Detalhes bibliográficos
Autor(a) principal: Silveira, Murilo Mauro
Data de Publicação: 2022
Outros Autores: Varvakis, Gregório
Tipo de documento: Artigo
Idioma: por
eng
Título da fonte: Revista Brasileira de Direito Civil (Online)
Texto Completo: https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520
Resumo: Introduction: The co-creation of value is a relevant factor for the development of better informational services provided by libraries. These services require reassessments of processes that involve their various participants. The co-creation of value offers opportunities for better integration between provider and user of information services. In this aspect, the question is how to understand the participation of the participants in this process. Objective: The objective of this study is to build a theoretical framework that allows the investigation of the processes of co-creation of value in informational services from the perspective of the service provider (library and its professionals). It is justified by the lack and lack of understanding of how the co-creation of value in libraries occurs, mainly on the aspects of providing informational services. Methodology: It is a theoretical essay, of a conceptual and analytical nature. Results: As a result, through national and international literature reviews, it was possible to delimit the study scenario, which resulted in a structure of connections, which enabled the construction of the frame of reference. Conclusion: It is concluded that the frame of reference can contribute to the theoretical advance and development of studies that allow the investigation of the processes/elements of co-creation of value of the users, and perhaps the construction of models and the management of these elements.
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spelling The information professional and the co-creation of value in information services: theoretical contributionsProfissional da informação e a co-criação de valor em serviços informacionais: contribuições teóricasCo-criação de valorServiços informacionaisProfissionais da informaçãoCo-creation of valueInformation services Information professionalsIntroduction: The co-creation of value is a relevant factor for the development of better informational services provided by libraries. These services require reassessments of processes that involve their various participants. The co-creation of value offers opportunities for better integration between provider and user of information services. In this aspect, the question is how to understand the participation of the participants in this process. Objective: The objective of this study is to build a theoretical framework that allows the investigation of the processes of co-creation of value in informational services from the perspective of the service provider (library and its professionals). It is justified by the lack and lack of understanding of how the co-creation of value in libraries occurs, mainly on the aspects of providing informational services. Methodology: It is a theoretical essay, of a conceptual and analytical nature. Results: As a result, through national and international literature reviews, it was possible to delimit the study scenario, which resulted in a structure of connections, which enabled the construction of the frame of reference. Conclusion: It is concluded that the frame of reference can contribute to the theoretical advance and development of studies that allow the investigation of the processes/elements of co-creation of value of the users, and perhaps the construction of models and the management of these elements.Introdução: A co-criação de valor é fator relevante para o desenvolvimento de melhores serviços informacionais prestados por bibliotecas. Estes serviços carecem de reavaliações de processos que envolvem seus diversos participantes. A co-criação de valor oferece oportunidades para uma melhor integração entre prestador e utilizador dos serviços informacionais. Neste aspecto, questiona-se o como entender a participação dos participantes neste processo. Objetivo: Construir um quadro teórico de referência que permita a investigação acerca dos processos de co-criação de valor em serviços informacionais sob a perspectiva do provedor de serviços (biblioteca e seus profissionais). Justifica-se pela carência e insipiência no entendimento de como ocorre a co-criação de valor em bibliotecas, principalmente sobre os aspectos da prestação de serviços informacionais. Metodologia: Trata-se de um ensaio teórico, de natureza conceitual e analítica. Resultados: Por meio de revisões de literatura nacional e internacional foi possível delimitar o cenário do estudo, que resultou em uma estrutura de conexões, que possibilitou a construção do quadro de referência. Conclusão: Conclui-se que o quadro de referência possa contribuir para o avanço teórico e desenvolvimento de estudos que permitam a investigação dos processos/elementos de co-criação de valor dos usuários, e quiçá a construção de modelos e a gestão destes elementos. Universidade Estadual de Campinas2022-11-12info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionTextoinfo:eu-repo/semantics/otherapplication/pdfapplication/pdftext/htmltext/htmlapplication/pdfapplication/pdfhttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/867052010.20396/rdbci.v20i00.8670520RDBCI: Digital Journal of Library and Information Science; Vol. 20 (2022): Countinous Publication; e022026RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação; v. 20 (2022): Publicação Contínua; e0220261678-765Xreponame:Revista Brasileira de Direito Civil (Online)instname:Instituto Brasileiro de Direito Civil (IBDCivil)instacron:Instituto Brasileiro de Direito Civilporenghttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30471https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30472https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30473https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30474https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30475https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30476Brazil; ContemporaryBrasil; ContemporâneoCopyright (c) 2022 Murilo Mauro Silveira, Gregório Varvakishttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessSilveira, Murilo Mauro Varvakis, Gregório2023-12-29T18:07:41Zoai:ojs.periodicos.sbu.unicamp.br:article/8670520Revistahttps://rbdcivil.ibdcivil.org.br/rbdchttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/oai||rbdcivil@ibdcivil.org.br2358-69742358-6974opendoar:2023-12-29T18:07:41Revista Brasileira de Direito Civil (Online) - Instituto Brasileiro de Direito Civil (IBDCivil)false
dc.title.none.fl_str_mv The information professional and the co-creation of value in information services: theoretical contributions
Profissional da informação e a co-criação de valor em serviços informacionais: contribuições teóricas
title The information professional and the co-creation of value in information services: theoretical contributions
spellingShingle The information professional and the co-creation of value in information services: theoretical contributions
Silveira, Murilo Mauro
Co-criação de valor
Serviços informacionais
Profissionais da informação
Co-creation of value
Information services
Information professionals
title_short The information professional and the co-creation of value in information services: theoretical contributions
title_full The information professional and the co-creation of value in information services: theoretical contributions
title_fullStr The information professional and the co-creation of value in information services: theoretical contributions
title_full_unstemmed The information professional and the co-creation of value in information services: theoretical contributions
title_sort The information professional and the co-creation of value in information services: theoretical contributions
author Silveira, Murilo Mauro
author_facet Silveira, Murilo Mauro
Varvakis, Gregório
author_role author
author2 Varvakis, Gregório
author2_role author
dc.contributor.author.fl_str_mv Silveira, Murilo Mauro
Varvakis, Gregório
dc.subject.por.fl_str_mv Co-criação de valor
Serviços informacionais
Profissionais da informação
Co-creation of value
Information services
Information professionals
topic Co-criação de valor
Serviços informacionais
Profissionais da informação
Co-creation of value
Information services
Information professionals
description Introduction: The co-creation of value is a relevant factor for the development of better informational services provided by libraries. These services require reassessments of processes that involve their various participants. The co-creation of value offers opportunities for better integration between provider and user of information services. In this aspect, the question is how to understand the participation of the participants in this process. Objective: The objective of this study is to build a theoretical framework that allows the investigation of the processes of co-creation of value in informational services from the perspective of the service provider (library and its professionals). It is justified by the lack and lack of understanding of how the co-creation of value in libraries occurs, mainly on the aspects of providing informational services. Methodology: It is a theoretical essay, of a conceptual and analytical nature. Results: As a result, through national and international literature reviews, it was possible to delimit the study scenario, which resulted in a structure of connections, which enabled the construction of the frame of reference. Conclusion: It is concluded that the frame of reference can contribute to the theoretical advance and development of studies that allow the investigation of the processes/elements of co-creation of value of the users, and perhaps the construction of models and the management of these elements.
publishDate 2022
dc.date.none.fl_str_mv 2022-11-12
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Texto
info:eu-repo/semantics/other
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520
10.20396/rdbci.v20i00.8670520
url https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520
identifier_str_mv 10.20396/rdbci.v20i00.8670520
dc.language.iso.fl_str_mv por
eng
language por
eng
dc.relation.none.fl_str_mv https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30471
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30472
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30473
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30474
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30475
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8670520/30476
dc.rights.driver.fl_str_mv Copyright (c) 2022 Murilo Mauro Silveira, Gregório Varvakis
https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2022 Murilo Mauro Silveira, Gregório Varvakis
https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
text/html
text/html
application/pdf
application/pdf
dc.coverage.none.fl_str_mv Brazil; Contemporary
Brasil; Contemporâneo
dc.publisher.none.fl_str_mv Universidade Estadual de Campinas
publisher.none.fl_str_mv Universidade Estadual de Campinas
dc.source.none.fl_str_mv RDBCI: Digital Journal of Library and Information Science; Vol. 20 (2022): Countinous Publication; e022026
RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação; v. 20 (2022): Publicação Contínua; e022026
1678-765X
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institution Instituto Brasileiro de Direito Civil
reponame_str Revista Brasileira de Direito Civil (Online)
collection Revista Brasileira de Direito Civil (Online)
repository.name.fl_str_mv Revista Brasileira de Direito Civil (Online) - Instituto Brasileiro de Direito Civil (IBDCivil)
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