The measurement process in micro and small software maintenance companies: empirical study
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Independent Journal of Management & Production |
Texto Completo: | http://www.ijmp.jor.br/index.php/ijmp/article/view/1028 |
Resumo: | With the dissemination of quality models and the need for measurement-based management for software organizations, a variety of approaches and models are emerging to support organizations on this journey. According to a Systematic Review of Literature that selected 30 of 692 papers returned from search sources, it was noticed the need for guidelines and guides regarding the measurement process in a specific sector: micro and small companies that work with software maintenance. In this work, an empirical study was carried out to understand how the measurement process aligned with quality models can be implemented in these organizations. The field study followed the implementation of an improvement program based on CMMI® level 2 in 7 Brazilian companies from Maringá, Paraná. Finally, it was found that the process for the definition of a measurement guide can be common to a specific group of companies, taking steps and guidelines for its execution, always aligned with the organization’s strategy, giving top management an objective view work and process, supporting decision making. |
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Independent Journal of Management & Production |
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The measurement process in micro and small software maintenance companies: empirical studyMeasurement guideSoftware process improvementSoftware maintenanceCMMIMetrics.With the dissemination of quality models and the need for measurement-based management for software organizations, a variety of approaches and models are emerging to support organizations on this journey. According to a Systematic Review of Literature that selected 30 of 692 papers returned from search sources, it was noticed the need for guidelines and guides regarding the measurement process in a specific sector: micro and small companies that work with software maintenance. In this work, an empirical study was carried out to understand how the measurement process aligned with quality models can be implemented in these organizations. The field study followed the implementation of an improvement program based on CMMI® level 2 in 7 Brazilian companies from Maringá, Paraná. Finally, it was found that the process for the definition of a measurement guide can be common to a specific group of companies, taking steps and guidelines for its execution, always aligned with the organization’s strategy, giving top management an objective view work and process, supporting decision making.Independent2020-04-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdftext/htmlhttp://www.ijmp.jor.br/index.php/ijmp/article/view/102810.14807/ijmp.v11i2.1028Independent Journal of Management & Production; Vol. 11 No. 2 (2020): Independent Journal of Management & Production; 519-5372236-269X2236-269Xreponame:Independent Journal of Management & Productioninstname:Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)instacron:IJM&Penghttp://www.ijmp.jor.br/index.php/ijmp/article/view/1028/1305http://www.ijmp.jor.br/index.php/ijmp/article/view/1028/1306Copyright (c) 2020 Victor José Aguiar Teixeira de Melo Fran, Gislaine Camila Lapasini Leal, Renato Balancieri, Ana Cristina Rouillerinfo:eu-repo/semantics/openAccessFran, Victor José Aguiar Teixeira de MeloLeal, Gislaine Camila LapasiniBalancieri, RenatoRouiller, Ana Cristina2020-04-01T03:11:27Zoai:www.ijmp.jor.br:article/1028Revistahttp://www.ijmp.jor.br/PUBhttp://www.ijmp.jor.br/index.php/ijmp/oaiijmp@ijmp.jor.br||paulo@paulorodrigues.pro.br||2236-269X2236-269Xopendoar:2020-04-01T03:11:27Independent Journal of Management & Production - Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)false |
dc.title.none.fl_str_mv |
The measurement process in micro and small software maintenance companies: empirical study |
title |
The measurement process in micro and small software maintenance companies: empirical study |
spellingShingle |
The measurement process in micro and small software maintenance companies: empirical study Fran, Victor José Aguiar Teixeira de Melo Measurement guide Software process improvement Software maintenance CMMI Metrics. |
title_short |
The measurement process in micro and small software maintenance companies: empirical study |
title_full |
The measurement process in micro and small software maintenance companies: empirical study |
title_fullStr |
The measurement process in micro and small software maintenance companies: empirical study |
title_full_unstemmed |
The measurement process in micro and small software maintenance companies: empirical study |
title_sort |
The measurement process in micro and small software maintenance companies: empirical study |
author |
Fran, Victor José Aguiar Teixeira de Melo |
author_facet |
Fran, Victor José Aguiar Teixeira de Melo Leal, Gislaine Camila Lapasini Balancieri, Renato Rouiller, Ana Cristina |
author_role |
author |
author2 |
Leal, Gislaine Camila Lapasini Balancieri, Renato Rouiller, Ana Cristina |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Fran, Victor José Aguiar Teixeira de Melo Leal, Gislaine Camila Lapasini Balancieri, Renato Rouiller, Ana Cristina |
dc.subject.por.fl_str_mv |
Measurement guide Software process improvement Software maintenance CMMI Metrics. |
topic |
Measurement guide Software process improvement Software maintenance CMMI Metrics. |
description |
With the dissemination of quality models and the need for measurement-based management for software organizations, a variety of approaches and models are emerging to support organizations on this journey. According to a Systematic Review of Literature that selected 30 of 692 papers returned from search sources, it was noticed the need for guidelines and guides regarding the measurement process in a specific sector: micro and small companies that work with software maintenance. In this work, an empirical study was carried out to understand how the measurement process aligned with quality models can be implemented in these organizations. The field study followed the implementation of an improvement program based on CMMI® level 2 in 7 Brazilian companies from Maringá, Paraná. Finally, it was found that the process for the definition of a measurement guide can be common to a specific group of companies, taking steps and guidelines for its execution, always aligned with the organization’s strategy, giving top management an objective view work and process, supporting decision making. |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020-04-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://www.ijmp.jor.br/index.php/ijmp/article/view/1028 10.14807/ijmp.v11i2.1028 |
url |
http://www.ijmp.jor.br/index.php/ijmp/article/view/1028 |
identifier_str_mv |
10.14807/ijmp.v11i2.1028 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
http://www.ijmp.jor.br/index.php/ijmp/article/view/1028/1305 http://www.ijmp.jor.br/index.php/ijmp/article/view/1028/1306 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf text/html |
dc.publisher.none.fl_str_mv |
Independent |
publisher.none.fl_str_mv |
Independent |
dc.source.none.fl_str_mv |
Independent Journal of Management & Production; Vol. 11 No. 2 (2020): Independent Journal of Management & Production; 519-537 2236-269X 2236-269X reponame:Independent Journal of Management & Production instname:Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) instacron:IJM&P |
instname_str |
Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) |
instacron_str |
IJM&P |
institution |
IJM&P |
reponame_str |
Independent Journal of Management & Production |
collection |
Independent Journal of Management & Production |
repository.name.fl_str_mv |
Independent Journal of Management & Production - Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) |
repository.mail.fl_str_mv |
ijmp@ijmp.jor.br||paulo@paulorodrigues.pro.br|| |
_version_ |
1797220492341411840 |