Strategies, challenges and prospectives of knowledge management: Curitiba’s public administration experience on competencies management and corporate education practices

Detalhes bibliográficos
Autor(a) principal: Wosniak, Francine Lia
Data de Publicação: 2012
Outros Autores: Rezende, Denis Alcides, Setim, Marcos José
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista Paranaense de Desenvolvimento (Online)
Texto Completo: https://ipardes.emnuvens.com.br/revistaparanaense/article/view/412
Resumo: Municipal Knowledge Management is a challenge that needs be supported by strategies and effective actions from both public sector managers and public servant, taking care of present and future perspectives. Whereas public servant is a resource of competitive advantage on Curitiba city hall the paper objective was reflecting how the knowledge management can helps to achieve the excellence in practices in municipal public management. For convenience, they were selected two practices: administration for competences and the corporative education. The research methodology was a case-study guided by case-study protocol. The research found that knowledge management is been used, but not at your full potential. The paper conclusion allowed to reflect that adopt of structured practices based by public servant’s knowledge can raise the effective of public services, as consequence the quality of life can increase.
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spelling Strategies, challenges and prospectives of knowledge management: Curitiba’s public administration experience on competencies management and corporate education practicesEstratégias, desafios e perspectivas de gestão do conhecimento: a experiência da Prefeitura Municipal de Curitiba nas práticas de gestão por competências e educação corporativaMunicipal managementUrban managementKnowledge managementGestão municipalGestão urbanaPráticas e gestão do conhecimentoMunicipal Knowledge Management is a challenge that needs be supported by strategies and effective actions from both public sector managers and public servant, taking care of present and future perspectives. Whereas public servant is a resource of competitive advantage on Curitiba city hall the paper objective was reflecting how the knowledge management can helps to achieve the excellence in practices in municipal public management. For convenience, they were selected two practices: administration for competences and the corporative education. The research methodology was a case-study guided by case-study protocol. The research found that knowledge management is been used, but not at your full potential. The paper conclusion allowed to reflect that adopt of structured practices based by public servant’s knowledge can raise the effective of public services, as consequence the quality of life can increase. Gerir conhecimentos nas prefeituras é um desafio inexorável e exige estratégias e ações dos gestores e dos servidores municipais, considerando perspectivas atuais e futuras. Ao considerar o servidor municipal enquanto fonte de vantagem competitiva na Prefeitura Municipal de Curitiba, o estudo teve o objetivo de refletir de que forma a gestão do conhecimento pode contribuir para a consecução de práticas de excelência na gestão pública municipal. Por conveniência, foram selecionadas duas práticas: gestão por competências e educação corporativa. A metodologia da pesquisa enfatizou um estudo de caso elaborado por meio de um protocolo de pesquisa. Os resultados constataram que as duas práticas de gestão do conhecimento se fazem presente parcialmente na Prefeitura. A conclusão permitiu refletir que a incorporação das duas práticas estruturadas e alicerçadas pelos conhecimentos dos servidores municipais, pode melhorar a efetividade dos serviços públicos municipais e como conseqüência a qualidade de vida dos cidadãos pode ser ampliada.Instituto Paranaense de Desenvolvimento Econômico e Social - IPARDES2012-01-23info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://ipardes.emnuvens.com.br/revistaparanaense/article/view/412Revista Paranaense de Desenvolvimento - RPD; No. 117 (2009): Julho - Dezembro; 147-169Revista Paranaense de Desenvolvimento; Núm. 117 (2009): Julho - Dezembro; 147-169Revista Paranaense de Desenvolvimento - RPD; n. 117 (2009): Julho - Dezembro; 147-1692236-55670556-6916reponame:Revista Paranaense de Desenvolvimento (Online)instname:Instituto Paranaense de Desenvolvimento Econômico e Social (IPARDES)instacron:IPARDESporhttps://ipardes.emnuvens.com.br/revistaparanaense/article/view/412/635Wosniak, Francine LiaRezende, Denis AlcidesSetim, Marcos Joséinfo:eu-repo/semantics/openAccess2012-11-22T17:56:46Zoai:ojs.ipardes.emnuvens.com.br:article/412Revistahttps://ipardes.emnuvens.com.br/revistaparanaenseONGhttps://ipardes.emnuvens.com.br/revistaparanaense/oaisilmara.cimbalista@ipardes.pr.gov.br||revista@ipardes.pr.gov.br2236-55670556-6916opendoar:2012-11-22T17:56:46Revista Paranaense de Desenvolvimento (Online) - Instituto Paranaense de Desenvolvimento Econômico e Social (IPARDES)false
dc.title.none.fl_str_mv Strategies, challenges and prospectives of knowledge management: Curitiba’s public administration experience on competencies management and corporate education practices
Estratégias, desafios e perspectivas de gestão do conhecimento: a experiência da Prefeitura Municipal de Curitiba nas práticas de gestão por competências e educação corporativa
title Strategies, challenges and prospectives of knowledge management: Curitiba’s public administration experience on competencies management and corporate education practices
spellingShingle Strategies, challenges and prospectives of knowledge management: Curitiba’s public administration experience on competencies management and corporate education practices
Wosniak, Francine Lia
Municipal management
Urban management
Knowledge management
Gestão municipal
Gestão urbana
Práticas e gestão do conhecimento
title_short Strategies, challenges and prospectives of knowledge management: Curitiba’s public administration experience on competencies management and corporate education practices
title_full Strategies, challenges and prospectives of knowledge management: Curitiba’s public administration experience on competencies management and corporate education practices
title_fullStr Strategies, challenges and prospectives of knowledge management: Curitiba’s public administration experience on competencies management and corporate education practices
title_full_unstemmed Strategies, challenges and prospectives of knowledge management: Curitiba’s public administration experience on competencies management and corporate education practices
title_sort Strategies, challenges and prospectives of knowledge management: Curitiba’s public administration experience on competencies management and corporate education practices
author Wosniak, Francine Lia
author_facet Wosniak, Francine Lia
Rezende, Denis Alcides
Setim, Marcos José
author_role author
author2 Rezende, Denis Alcides
Setim, Marcos José
author2_role author
author
dc.contributor.author.fl_str_mv Wosniak, Francine Lia
Rezende, Denis Alcides
Setim, Marcos José
dc.subject.por.fl_str_mv Municipal management
Urban management
Knowledge management
Gestão municipal
Gestão urbana
Práticas e gestão do conhecimento
topic Municipal management
Urban management
Knowledge management
Gestão municipal
Gestão urbana
Práticas e gestão do conhecimento
description Municipal Knowledge Management is a challenge that needs be supported by strategies and effective actions from both public sector managers and public servant, taking care of present and future perspectives. Whereas public servant is a resource of competitive advantage on Curitiba city hall the paper objective was reflecting how the knowledge management can helps to achieve the excellence in practices in municipal public management. For convenience, they were selected two practices: administration for competences and the corporative education. The research methodology was a case-study guided by case-study protocol. The research found that knowledge management is been used, but not at your full potential. The paper conclusion allowed to reflect that adopt of structured practices based by public servant’s knowledge can raise the effective of public services, as consequence the quality of life can increase.
publishDate 2012
dc.date.none.fl_str_mv 2012-01-23
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://ipardes.emnuvens.com.br/revistaparanaense/article/view/412
url https://ipardes.emnuvens.com.br/revistaparanaense/article/view/412
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://ipardes.emnuvens.com.br/revistaparanaense/article/view/412/635
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Instituto Paranaense de Desenvolvimento Econômico e Social - IPARDES
publisher.none.fl_str_mv Instituto Paranaense de Desenvolvimento Econômico e Social - IPARDES
dc.source.none.fl_str_mv Revista Paranaense de Desenvolvimento - RPD; No. 117 (2009): Julho - Dezembro; 147-169
Revista Paranaense de Desenvolvimento; Núm. 117 (2009): Julho - Dezembro; 147-169
Revista Paranaense de Desenvolvimento - RPD; n. 117 (2009): Julho - Dezembro; 147-169
2236-5567
0556-6916
reponame:Revista Paranaense de Desenvolvimento (Online)
instname:Instituto Paranaense de Desenvolvimento Econômico e Social (IPARDES)
instacron:IPARDES
instname_str Instituto Paranaense de Desenvolvimento Econômico e Social (IPARDES)
instacron_str IPARDES
institution IPARDES
reponame_str Revista Paranaense de Desenvolvimento (Online)
collection Revista Paranaense de Desenvolvimento (Online)
repository.name.fl_str_mv Revista Paranaense de Desenvolvimento (Online) - Instituto Paranaense de Desenvolvimento Econômico e Social (IPARDES)
repository.mail.fl_str_mv silmara.cimbalista@ipardes.pr.gov.br||revista@ipardes.pr.gov.br
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