Percep????o do cirurgi??o dentista sobre acredita????o em odontologia
Autor(a) principal: | |
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Data de Publicação: | 2015 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações da Uninove |
Texto Completo: | http://bibliotecatede.uninove.br/handle/tede/1187 |
Resumo: | Health care has been continuously revolutionize, with advancements and developments in scientific and technological knowledge in the dental field. The health compared with the business, has a fledgling tradition of public management. The lessons from industry on organizational development, psychological and social science disciplines have emerged as health professionals collaborate, coordinate and interact with patients, and how these aspects could be improve, in addition such perceptions and penetrate the quality management. Accreditation is an educational strategy that seeks to bring affordable and practical way the logic of quality with continuous improvement to health care organizations and thereby ensure a more qualified assistance to the population. The scarcity of information on accreditation in the field of dentistry motivated this study, which aims to analyze the perception of the dentist on accreditation in dentistry. Accreditation assesses the safety of care processes for patients and professionals working in organizations. To achieve the objective of the research were first collected secondary data in the literature on the topic quality and accreditation. Secondly, interviews were conduct with dentists. The interview was conduct following a script to ask related to the professional knowledge about quality management and accreditation. They interviewed 120 professionals working in 40 individual offices, 40 dental clinics and 40 health clinics. The results of the analysis technique used was content analysis. With the study noted that few professionals know the concept of accreditation and its importance. Do not exhibit the respondent???s homogeneity in our understanding, applicability, need and process utility, with an ambiguous and inconsistent reflection on the positive and negative points. |
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Motta, Lara Jansiskihttp://lattes.cnpq.br/6750462252900819Motta, Lara Jansiskihttp://lattes.cnpq.br/6750462252900819Santos, Eliane MarcilioFerraz, Renato Ribeiro Nogueirahttp://lattes.cnpq.br/2970715966617073Miyake, Cl??udioCrosato , Edgard Michelhttp://lattes.cnpq.br/1071530618471268http://lattes.cnpq.br/6936491968421675Pinto, Monique Lustosa2016-03-30T16:14:42Z2015-12-03Pinto, Monique Lustosa. Percep????o do cirurgi??o dentista sobre acredita????o em odontologia. 2015. 113 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o em Sistemas de Sa??de) - Universidade Nove de Julho, S??o Paulo.http://bibliotecatede.uninove.br/handle/tede/1187Health care has been continuously revolutionize, with advancements and developments in scientific and technological knowledge in the dental field. The health compared with the business, has a fledgling tradition of public management. The lessons from industry on organizational development, psychological and social science disciplines have emerged as health professionals collaborate, coordinate and interact with patients, and how these aspects could be improve, in addition such perceptions and penetrate the quality management. Accreditation is an educational strategy that seeks to bring affordable and practical way the logic of quality with continuous improvement to health care organizations and thereby ensure a more qualified assistance to the population. The scarcity of information on accreditation in the field of dentistry motivated this study, which aims to analyze the perception of the dentist on accreditation in dentistry. Accreditation assesses the safety of care processes for patients and professionals working in organizations. To achieve the objective of the research were first collected secondary data in the literature on the topic quality and accreditation. Secondly, interviews were conduct with dentists. The interview was conduct following a script to ask related to the professional knowledge about quality management and accreditation. They interviewed 120 professionals working in 40 individual offices, 40 dental clinics and 40 health clinics. The results of the analysis technique used was content analysis. With the study noted that few professionals know the concept of accreditation and its importance. Do not exhibit the respondent???s homogeneity in our understanding, applicability, need and process utility, with an ambiguous and inconsistent reflection on the positive and negative points.A aten????o ?? sa??de tem sido continuamente revolucionada, com os avan??os e desenvolvimentos no conhecimento cient??fico e tecnol??gico na ??rea odontol??gica. A ??rea da sa??de comparada com a empresarial, possui uma tradi????o incipiente em termos de gest??o. As li????es advindas da ind??stria sobre desenvolvimento organizacional, psicol??gico e disciplinas das ci??ncias sociais v??m destacando como os profissionais de sa??de colaboram, coordenam e interagem com os pacientes, e como tais aspectos podem ser melhorados, ao acrescer tais percep????es e penetrar na gest??o da qualidade. A acredita????o ?? uma estrat??gia educativa que busca levar de forma acess??vel e pr??tica a l??gica da qualidade, com a melhoria continua para as organiza????es de sa??de e com isso garantir uma assist??ncia mais qualificada para a popula????o. A escassez de informa????es sobre a acredita????o na ??rea da odontologia motivou esse estudo, que tem como objetivo analisar a percep????o do cirurgi??o dentista sobre acredita????o na odontologia. A acredita????o avalia a seguran??a dos processos assistenciais para os pacientes e profissionais que trabalham nas organiza????es. Para alcan??ar o objetivo da pesquisa, primeiramente foram coletados dados secund??rios na literatura referente ao tema qualidade e acredita????o. Num segundo momento foram realizadas entrevistas com cirurgi??es dentistas. A entrevista foi realizada seguindo um roteiro com perguntas relacionadas ao conhecimento do profissional sobre gest??o da qualidade e acredita????o. Foram entrevistados 120 profissionais, 40 atuantes em consult??rios individuais, 40 cl??nicas odontol??gicas e 40 em cl??nicas de sa??de. A t??cnica de an??lise dos resultados utilizada foi a an??lise de conte??do. Com o estudo observa que poucos profissionais conhecem o conceito de acredita????o e sua import??ncia. N??o apresentam os entrevistados homogeneidade quanto ao entendimento, aplicabilidade, necessidade e utilidade do processo, com uma reflex??o amb??gua e incongruente sobre os pontos positivos e negativos.Submitted by Nadir Basilio (nadirsb@uninove.br) on 2016-03-30T16:14:42Z No. of bitstreams: 1 Monique Lustosa Pinto.pdf: 1006719 bytes, checksum: 6222e5aa286c842c4c4b5e0542b00430 (MD5)Made available in DSpace on 2016-03-30T16:14:42Z (GMT). No. of bitstreams: 1 Monique Lustosa Pinto.pdf: 1006719 bytes, checksum: 6222e5aa286c842c4c4b5e0542b00430 (MD5) Previous issue date: 2015-12-03application/pdfporUniversidade Nove de JulhoPrograma de Mestrado Profissional em Administra????o - Gest??o em Sistemas de Sa??deUNINOVEBrasilAdministra????oacredita????ogest??o da qualidadeodontologiagest??o em sa??deaccreditationquality managementdentistryhealth managementADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOSPercep????o do cirurgi??o dentista sobre acredita????o em odontologiaSurgeon dentist perception on accreditation in dentistryinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis-710462410973612412600info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da Uninoveinstname:Universidade Nove de Julho (UNINOVE)instacron:UNINOVEORIGINALMonique Lustosa Pinto.pdfMonique Lustosa Pinto.pdfapplication/pdf1006719http://localhost:8080/tede/bitstream/tede/1187/2/Monique+Lustosa+Pinto.pdf6222e5aa286c842c4c4b5e0542b00430MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82089http://localhost:8080/tede/bitstream/tede/1187/1/license.txt7b5ba3d2445355f386edab96125d42b7MD51tede/11872017-05-29 14:27:28.43oai:localhost: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Biblioteca Digital de Teses e Dissertaçõeshttp://bibliotecatede.uninove.br/PRIhttp://bibliotecatede.uninove.br/oai/requestbibliotecatede@uninove.br||bibliotecatede@uninove.bropendoar:2017-05-29T17:27:28Biblioteca Digital de Teses e Dissertações da Uninove - Universidade Nove de Julho (UNINOVE)false |
dc.title.por.fl_str_mv |
Percep????o do cirurgi??o dentista sobre acredita????o em odontologia |
dc.title.alternative.eng.fl_str_mv |
Surgeon dentist perception on accreditation in dentistry |
title |
Percep????o do cirurgi??o dentista sobre acredita????o em odontologia |
spellingShingle |
Percep????o do cirurgi??o dentista sobre acredita????o em odontologia Pinto, Monique Lustosa acredita????o gest??o da qualidade odontologia gest??o em sa??de accreditation quality management dentistry health management ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS |
title_short |
Percep????o do cirurgi??o dentista sobre acredita????o em odontologia |
title_full |
Percep????o do cirurgi??o dentista sobre acredita????o em odontologia |
title_fullStr |
Percep????o do cirurgi??o dentista sobre acredita????o em odontologia |
title_full_unstemmed |
Percep????o do cirurgi??o dentista sobre acredita????o em odontologia |
title_sort |
Percep????o do cirurgi??o dentista sobre acredita????o em odontologia |
author |
Pinto, Monique Lustosa |
author_facet |
Pinto, Monique Lustosa |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Motta, Lara Jansiski |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/6750462252900819 |
dc.contributor.referee1.fl_str_mv |
Motta, Lara Jansiski |
dc.contributor.referee1Lattes.fl_str_mv |
http://lattes.cnpq.br/6750462252900819 |
dc.contributor.referee2.fl_str_mv |
Santos, Eliane Marcilio |
dc.contributor.referee3.fl_str_mv |
Ferraz, Renato Ribeiro Nogueira |
dc.contributor.referee3Lattes.fl_str_mv |
http://lattes.cnpq.br/2970715966617073 |
dc.contributor.referee4.fl_str_mv |
Miyake, Cl??udio |
dc.contributor.referee5.fl_str_mv |
Crosato , Edgard Michel |
dc.contributor.referee5Lattes.fl_str_mv |
http://lattes.cnpq.br/1071530618471268 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/6936491968421675 |
dc.contributor.author.fl_str_mv |
Pinto, Monique Lustosa |
contributor_str_mv |
Motta, Lara Jansiski Motta, Lara Jansiski Santos, Eliane Marcilio Ferraz, Renato Ribeiro Nogueira Miyake, Cl??udio Crosato , Edgard Michel |
dc.subject.por.fl_str_mv |
acredita????o gest??o da qualidade odontologia gest??o em sa??de |
topic |
acredita????o gest??o da qualidade odontologia gest??o em sa??de accreditation quality management dentistry health management ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS |
dc.subject.eng.fl_str_mv |
accreditation quality management dentistry health management |
dc.subject.cnpq.fl_str_mv |
ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS |
description |
Health care has been continuously revolutionize, with advancements and developments in scientific and technological knowledge in the dental field. The health compared with the business, has a fledgling tradition of public management. The lessons from industry on organizational development, psychological and social science disciplines have emerged as health professionals collaborate, coordinate and interact with patients, and how these aspects could be improve, in addition such perceptions and penetrate the quality management. Accreditation is an educational strategy that seeks to bring affordable and practical way the logic of quality with continuous improvement to health care organizations and thereby ensure a more qualified assistance to the population. The scarcity of information on accreditation in the field of dentistry motivated this study, which aims to analyze the perception of the dentist on accreditation in dentistry. Accreditation assesses the safety of care processes for patients and professionals working in organizations. To achieve the objective of the research were first collected secondary data in the literature on the topic quality and accreditation. Secondly, interviews were conduct with dentists. The interview was conduct following a script to ask related to the professional knowledge about quality management and accreditation. They interviewed 120 professionals working in 40 individual offices, 40 dental clinics and 40 health clinics. The results of the analysis technique used was content analysis. With the study noted that few professionals know the concept of accreditation and its importance. Do not exhibit the respondent???s homogeneity in our understanding, applicability, need and process utility, with an ambiguous and inconsistent reflection on the positive and negative points. |
publishDate |
2015 |
dc.date.issued.fl_str_mv |
2015-12-03 |
dc.date.accessioned.fl_str_mv |
2016-03-30T16:14:42Z |
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info:eu-repo/semantics/masterThesis |
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publishedVersion |
dc.identifier.citation.fl_str_mv |
Pinto, Monique Lustosa. Percep????o do cirurgi??o dentista sobre acredita????o em odontologia. 2015. 113 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o em Sistemas de Sa??de) - Universidade Nove de Julho, S??o Paulo. |
dc.identifier.uri.fl_str_mv |
http://bibliotecatede.uninove.br/handle/tede/1187 |
identifier_str_mv |
Pinto, Monique Lustosa. Percep????o do cirurgi??o dentista sobre acredita????o em odontologia. 2015. 113 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o em Sistemas de Sa??de) - Universidade Nove de Julho, S??o Paulo. |
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http://bibliotecatede.uninove.br/handle/tede/1187 |
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por |
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Universidade Nove de Julho |
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Programa de Mestrado Profissional em Administra????o - Gest??o em Sistemas de Sa??de |
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UNINOVE |
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