Aplica????o do design thinking integrado com m??todos ??geis na gest??o de projetos de software
Autor(a) principal: | |
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Data de Publicação: | 2018 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações da Uninove |
Texto Completo: | http://bibliotecatede.uninove.br/handle/tede/1959 |
Resumo: | The use of an agile method in software development projects looks for a faster delivery of new functionalities through a better change management and increasing the productivity of the team responsible for the software. During the project software development life cycle, the development team is expected to fully understand customers' needs, but it is challenged by geographic constraints, narrow project schedule, or short budget. Design Thinking (DT) is an approach that promotes the understanding of customer needs, considering what is technically and economically feasible. The purpose of this research is to evaluate how DT can be integrated with agile method in software development projects. Design Science Research was the research method chosen and interviews and focus groups have been used to collect data, making it possible to develop a qualitative analysis. The research began with interviews in a software development company to identify existing problems when the agile management had been used in software projects and assess whether using a method that integrates DT approach and agile methods would solve them. Although a method that integrates DT with agile methods was not found in the literature, several models were found that were analyzed in detail, generating the proposal of a method to solve the problems investigated in the company which has software development as a main business, considering both contractor and client perspective. Agile Design is the name of the method created in this research. It will promote the approach of customers, users and project team, involving them in various stages of software development projects. In this way, the integrated approach pursues to enhance the quality of the software delivered, and consequently a higher level of user satisfaction. The theoretical contribution is to prescribe a method based on the aspects founded in the existing models and enable the use in software development projects performed by different organizations. Hence, the proposed method consists in a practical contribution aimed to help organizations facing problems in software development projects, directing it to be flexible, agile and to satisfy the needs of its clients and software users. |
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Russo, Ros??ria de F??tima Segger MacriRusso, Ros??ria de F??tima Segger MacriPedron, Cristiane DrebesMarczak, Sabrina dos SantosPereira, Julio Cesar2019-03-01T14:38:12Z2018-12-07Pereira, Julio Cesar. Aplica????o do design thinking integrado com m??todos ??geis na gest??o de projetos de software. 2018. 152 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o de Projetos) - Universidade Nove de Julho, S??o Paulo.http://bibliotecatede.uninove.br/handle/tede/1959The use of an agile method in software development projects looks for a faster delivery of new functionalities through a better change management and increasing the productivity of the team responsible for the software. During the project software development life cycle, the development team is expected to fully understand customers' needs, but it is challenged by geographic constraints, narrow project schedule, or short budget. Design Thinking (DT) is an approach that promotes the understanding of customer needs, considering what is technically and economically feasible. The purpose of this research is to evaluate how DT can be integrated with agile method in software development projects. Design Science Research was the research method chosen and interviews and focus groups have been used to collect data, making it possible to develop a qualitative analysis. The research began with interviews in a software development company to identify existing problems when the agile management had been used in software projects and assess whether using a method that integrates DT approach and agile methods would solve them. Although a method that integrates DT with agile methods was not found in the literature, several models were found that were analyzed in detail, generating the proposal of a method to solve the problems investigated in the company which has software development as a main business, considering both contractor and client perspective. Agile Design is the name of the method created in this research. It will promote the approach of customers, users and project team, involving them in various stages of software development projects. In this way, the integrated approach pursues to enhance the quality of the software delivered, and consequently a higher level of user satisfaction. The theoretical contribution is to prescribe a method based on the aspects founded in the existing models and enable the use in software development projects performed by different organizations. Hence, the proposed method consists in a practical contribution aimed to help organizations facing problems in software development projects, directing it to be flexible, agile and to satisfy the needs of its clients and software users.A aplica????o de um m??todo ??gil em projetos de desenvolvimento de software promove a entrega r??pida de novas funcionalidades por meio de uma melhor gest??o de mudan??as na prioriza????o das atividades e aumento da produtividade da equipe respons??vel pelo software. Ao longo da execu????o dos projetos de desenvolvimento do software espera-se que as necessidades dos usu??rios sejam completamente entendidas pelo time, por??m a proximidade entre clientes e executores pode ser dificultada por restri????es geogr??ficas, cronograma enxuto e restri????es or??ament??rias. Por sua vez, o Design Thinking (DT) ?? uma abordagem que promove o entendimento das necessidades dos usu??rios, considerando o que ?? tecnicamente e economicamente vi??vel simultaneamente. O prop??sito desta pesquisa ?? avaliar como o DT pode ser integrado com m??todos ??geis em projetos de desenvolvimento de software. O m??todo de pesquisa escolhido foi o Design Science Research que utilizou entrevistas e grupos focais na coleta de dados, permitindo uma an??lise qualitativa dos dados. Para identificar os problemas existentes, a pesquisa teve in??cio com entrevistas em uma empresa que utiliza a abordagem de gest??o ??gil em projetos de software e avaliar se o uso de um m??todo que integra DT e m??todos ??geis iria solucionar tais problemas. Embora n??o tenha sido encontrado um m??todo que integra o DT com m??todos ??geis, foram encontrados diversos modelos que foram detalhadamente analisados, gerando uma proposta de m??todo para resolver os problemas identificados na empresa que desenvolve softwares, considerando a perspectiva do cliente no desenho e valida????o da solu????o final. O m??todo que integra a abordagem DT e m??todos ??geis foi desenvolvido e recebeu o nome de Agile Design. Ele promover?? a aproxima????o dos clientes, usu??rios e time do projeto, envolvendo-os em v??rias etapas dos projetos de desenvolvimento de softwares e, assim, habilitar?? a entrega de produtos com melhor qualidade e maior n??vel de satisfa????o dos usu??rios A contribui????o te??rica foi prescrever um m??todo a partir dos aspectos encontrados nos modelos j?? existentes e possibilitar o uso em projetos de desenvolvimento de softwares executados por diferentes organiza????es. Sendo assim, o m??todo proposto consiste em uma contribui????o para a pr??tica voltado ??s organiza????es que enfrentam problemas nos projetos de desenvolvimento de software para que sejam flex??veis, ??geis e que satisfa??am as necessidades de seus clientes e dos usu??rios do software.Submitted by Nadir Basilio (nadirsb@uninove.br) on 2019-03-01T14:38:12Z No. of bitstreams: 1 Julio Cesar Pereira.pdf: 4488293 bytes, checksum: 7fc5cc0487d5bcea4c32e9fb153844fb (MD5)Made available in DSpace on 2019-03-01T14:38:12Z (GMT). No. of bitstreams: 1 Julio Cesar Pereira.pdf: 4488293 bytes, checksum: 7fc5cc0487d5bcea4c32e9fb153844fb (MD5) Previous issue date: 2018-12-07application/pdfporUniversidade Nove de JulhoPrograma de P??s-Gradua????o em Gest??o de ProjetosUNINOVEBrasilAdministra????osistemas da informa????osoftwarem??todos ??geisdesign thinkinggest??o de projetosinformation systemssoftwareagile methodologydesign thinkingproject managementCIENCIAS SOCIAIS APLICADAS::ADMINISTRACAOAplica????o do design thinking integrado com m??todos ??geis na gest??o de projetos de softwareDesign thinking applied integrated in software development projectsinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis8024035432632778221600info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da Uninoveinstname:Universidade Nove de Julho (UNINOVE)instacron:UNINOVEORIGINALJulio Cesar Pereira.pdfJulio Cesar Pereira.pdfapplication/pdf4488293http://localhost:8080/tede/bitstream/tede/1959/2/Julio+Cesar+Pereira.pdf7fc5cc0487d5bcea4c32e9fb153844fbMD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82165http://localhost:8080/tede/bitstream/tede/1959/1/license.txtbd3efa91386c1718a7f26a329fdcb468MD51tede/19592019-06-19 16:31:10.336oai:localhost: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Biblioteca Digital de Teses e Dissertaçõeshttp://bibliotecatede.uninove.br/PRIhttp://bibliotecatede.uninove.br/oai/requestbibliotecatede@uninove.br||bibliotecatede@uninove.bropendoar:2019-06-19T19:31:10Biblioteca Digital de Teses e Dissertações da Uninove - Universidade Nove de Julho (UNINOVE)false |
dc.title.por.fl_str_mv |
Aplica????o do design thinking integrado com m??todos ??geis na gest??o de projetos de software |
dc.title.alternative.eng.fl_str_mv |
Design thinking applied integrated in software development projects |
title |
Aplica????o do design thinking integrado com m??todos ??geis na gest??o de projetos de software |
spellingShingle |
Aplica????o do design thinking integrado com m??todos ??geis na gest??o de projetos de software Pereira, Julio Cesar sistemas da informa????o software m??todos ??geis design thinking gest??o de projetos information systems software agile methodology design thinking project management CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
title_short |
Aplica????o do design thinking integrado com m??todos ??geis na gest??o de projetos de software |
title_full |
Aplica????o do design thinking integrado com m??todos ??geis na gest??o de projetos de software |
title_fullStr |
Aplica????o do design thinking integrado com m??todos ??geis na gest??o de projetos de software |
title_full_unstemmed |
Aplica????o do design thinking integrado com m??todos ??geis na gest??o de projetos de software |
title_sort |
Aplica????o do design thinking integrado com m??todos ??geis na gest??o de projetos de software |
author |
Pereira, Julio Cesar |
author_facet |
Pereira, Julio Cesar |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Russo, Ros??ria de F??tima Segger Macri |
dc.contributor.referee1.fl_str_mv |
Russo, Ros??ria de F??tima Segger Macri |
dc.contributor.referee2.fl_str_mv |
Pedron, Cristiane Drebes |
dc.contributor.referee3.fl_str_mv |
Marczak, Sabrina dos Santos |
dc.contributor.author.fl_str_mv |
Pereira, Julio Cesar |
contributor_str_mv |
Russo, Ros??ria de F??tima Segger Macri Russo, Ros??ria de F??tima Segger Macri Pedron, Cristiane Drebes Marczak, Sabrina dos Santos |
dc.subject.por.fl_str_mv |
sistemas da informa????o software m??todos ??geis design thinking gest??o de projetos |
topic |
sistemas da informa????o software m??todos ??geis design thinking gest??o de projetos information systems software agile methodology design thinking project management CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
dc.subject.eng.fl_str_mv |
information systems software agile methodology design thinking project management |
dc.subject.cnpq.fl_str_mv |
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
description |
The use of an agile method in software development projects looks for a faster delivery of new functionalities through a better change management and increasing the productivity of the team responsible for the software. During the project software development life cycle, the development team is expected to fully understand customers' needs, but it is challenged by geographic constraints, narrow project schedule, or short budget. Design Thinking (DT) is an approach that promotes the understanding of customer needs, considering what is technically and economically feasible. The purpose of this research is to evaluate how DT can be integrated with agile method in software development projects. Design Science Research was the research method chosen and interviews and focus groups have been used to collect data, making it possible to develop a qualitative analysis. The research began with interviews in a software development company to identify existing problems when the agile management had been used in software projects and assess whether using a method that integrates DT approach and agile methods would solve them. Although a method that integrates DT with agile methods was not found in the literature, several models were found that were analyzed in detail, generating the proposal of a method to solve the problems investigated in the company which has software development as a main business, considering both contractor and client perspective. Agile Design is the name of the method created in this research. It will promote the approach of customers, users and project team, involving them in various stages of software development projects. In this way, the integrated approach pursues to enhance the quality of the software delivered, and consequently a higher level of user satisfaction. The theoretical contribution is to prescribe a method based on the aspects founded in the existing models and enable the use in software development projects performed by different organizations. Hence, the proposed method consists in a practical contribution aimed to help organizations facing problems in software development projects, directing it to be flexible, agile and to satisfy the needs of its clients and software users. |
publishDate |
2018 |
dc.date.issued.fl_str_mv |
2018-12-07 |
dc.date.accessioned.fl_str_mv |
2019-03-01T14:38:12Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
Pereira, Julio Cesar. Aplica????o do design thinking integrado com m??todos ??geis na gest??o de projetos de software. 2018. 152 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o de Projetos) - Universidade Nove de Julho, S??o Paulo. |
dc.identifier.uri.fl_str_mv |
http://bibliotecatede.uninove.br/handle/tede/1959 |
identifier_str_mv |
Pereira, Julio Cesar. Aplica????o do design thinking integrado com m??todos ??geis na gest??o de projetos de software. 2018. 152 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o de Projetos) - Universidade Nove de Julho, S??o Paulo. |
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http://bibliotecatede.uninove.br/handle/tede/1959 |
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por |
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8024035432632778221 |
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Universidade Nove de Julho |
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Programa de P??s-Gradua????o em Gest??o de Projetos |
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UNINOVE |
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Administra????o |
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