Estresse e coping e sua relação com a qualidade de vida do trabalhador
Autor(a) principal: | |
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Data de Publicação: | 2010 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações da PUC_SP |
Texto Completo: | https://tede2.pucsp.br/handle/handle/15905 |
Resumo: | Stress is still realized as a factor difficult to control and which affects negatively the workers life, especially those under adverse psychological conditions due to the increasing levels of competitiveness in business. The research aimed to analyze the relations among psychosocial stress levels, coping strategies and the perceived quality of life of workers from private companies. In addition, this study sought to identify stressors that impacted more negatively on quality of life, as well the coping strategies most used. The research method used was the non-experimental quantitative approach. The sample was composed by 80 (eighty) professionals working in large and medium sized companies in São Paulo and that report to a superior. The subjects of the sample answered to the collecting data questionnaires in order to assess their stress levels, identify the coping strategies and the perception about their quality of life. The results indicated negative correlation between the stress levels and quality of life, in other words, the higher the stress levels, the worse the quality of life. The stressors that most significantly affect the workers quality of life are I am angry with discrimination/favoritism in my work environment and I am angry for not being recognized by my superiors . Regarding to coping, there was low correlation between their use and stress levels. Besides, it was observed that coping was less used in the cluster with low levels of stress and it increased in the cluster with higher levels of stress. However, the highest frequency of its use was observed in the cluster with intermediate levels of stress, suggesting the hypothesis that higher use of coping strategies is reducing stress levels and improving the quality of life. With regard to gender, were identified higher levels of stress and lower quality of life in groups with male predominance. The observed results validated the theoretical propositions of the initial study and indicate opportunity to deepen the theme in order to expand the repertoire of solutions for improving the workers quality of life |
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Kahhale, Edna Maria Severino Petershttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4420042E5Mazza, Solange de Cassia Maranhão2016-04-28T20:40:15Z2015-05-072010-03-11Mazza, Solange de Cassia Maranhão. Estresse e coping e sua relação com a qualidade de vida do trabalhador. 2010. 89 f. Dissertação (Mestrado em Psicologia) - Pontifícia Universidade Católica de São Paulo, São Paulo, 2010.https://tede2.pucsp.br/handle/handle/15905Stress is still realized as a factor difficult to control and which affects negatively the workers life, especially those under adverse psychological conditions due to the increasing levels of competitiveness in business. The research aimed to analyze the relations among psychosocial stress levels, coping strategies and the perceived quality of life of workers from private companies. In addition, this study sought to identify stressors that impacted more negatively on quality of life, as well the coping strategies most used. The research method used was the non-experimental quantitative approach. The sample was composed by 80 (eighty) professionals working in large and medium sized companies in São Paulo and that report to a superior. The subjects of the sample answered to the collecting data questionnaires in order to assess their stress levels, identify the coping strategies and the perception about their quality of life. The results indicated negative correlation between the stress levels and quality of life, in other words, the higher the stress levels, the worse the quality of life. The stressors that most significantly affect the workers quality of life are I am angry with discrimination/favoritism in my work environment and I am angry for not being recognized by my superiors . Regarding to coping, there was low correlation between their use and stress levels. Besides, it was observed that coping was less used in the cluster with low levels of stress and it increased in the cluster with higher levels of stress. However, the highest frequency of its use was observed in the cluster with intermediate levels of stress, suggesting the hypothesis that higher use of coping strategies is reducing stress levels and improving the quality of life. With regard to gender, were identified higher levels of stress and lower quality of life in groups with male predominance. The observed results validated the theoretical propositions of the initial study and indicate opportunity to deepen the theme in order to expand the repertoire of solutions for improving the workers quality of lifeO estresse ainda é percebido como um fator de difícil controle e que afeta negativamente a vida dos trabalhadores, em especial dos que estão sob condições psicossociais adversas, em função dos crescentes patamares de competitividade nas empresas. O objetivo da pesquisa foi analisar as relações entre o nível de estresse psicossocial, as estratégias de enfrentamento (coping) e a qualidade de vida percebida por profissionais de empresas privadas. Além disso, o estudo buscou identificar os fatores estressores que mais impactaram negativamente na qualidade de vida, bem como as estratégias de coping mais frequentemente utilizadas. O método de pesquisa utilizado foi o não experimental com abordagem quantitativa. Foi escolhida amostra de 80 (oitenta) profissionais que trabalham em grandes e médias empresas em São Paulo e que se reportam a um superior hierárquico. Os sujeitos da amostra responderam aos instrumentos de coleta de dados, a fim de se analisar o seu nível de estresse, inventariar as estratégias de coping utilizadas e identificar a percepção sobre sua qualidade de vida. Os resultados evidenciaram que há correlação negativa entre o nível de estresse e o de qualidade de vida, ou seja, quanto maior o nível de estresse, pior a qualidade de vida. Os fatores estressores que afetam mais significativamente a qualidade de vida dos trabalhadores são fico irritado com discriminação/favoritismo no meu ambiente de trabalho e fico irritado por ser pouco valorizado por meus superiores . Com relação ao coping, observou-se baixa correlação entre a sua utilização e os níveis de estresse. Observou-se, também, que o coping foi menos utilizado no cluster com baixo nível de estresse e que aumentou no cluster com maior nível de estresse. Entretanto, a maior frequência de uso foi observada no cluster com nível intermediário de estresse, o que sugere a hipótese de que o maior uso das estratégias de coping esteja reduzindo o nível de estresse e melhorando a qualidade de vida. Quanto ao gênero, foram identificados maiores índices de estresse e menores de qualidade de vida nos grupos com predominância masculina. Os resultados observados validaram as proposições teóricas iniciais do estudo e indicam oportunidade de aprofundamento do tema, a fim de ampliar o repertório de soluções para melhorar a qualidade de vida do trabalhadorapplication/pdfhttp://tede2.pucsp.br/tede/retrieve/32057/Solange%20de%20Cassia%20Maranhao%20Mazza.pdf.jpgporPontifícia Universidade Católica de São PauloPrograma de Estudos Pós-Graduados em Psicologia: Psicologia ClínicaPUC-SPBRPsicologiaEstresseAjustamento (Psicologia)Qualidade de vidaStress (Psicologia)Stress ocupacionalStressCopingQuality of lifeCNPQ::CIENCIAS HUMANAS::PSICOLOGIAEstresse e coping e sua relação com a qualidade de vida do trabalhadorinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da PUC_SPinstname:Pontifícia Universidade Católica de São Paulo (PUC-SP)instacron:PUC_SPTEXTSolange de Cassia Maranhao Mazza.pdf.txtSolange de Cassia Maranhao Mazza.pdf.txtExtracted texttext/plain179208https://repositorio.pucsp.br/xmlui/bitstream/handle/15905/3/Solange%20de%20Cassia%20Maranhao%20Mazza.pdf.txt9899cd84a4736e7187b62f7f4859e7ffMD53ORIGINALSolange de Cassia Maranhao Mazza.pdfapplication/pdf412033https://repositorio.pucsp.br/xmlui/bitstream/handle/15905/1/Solange%20de%20Cassia%20Maranhao%20Mazza.pdf5e0979f1a2cb258961215463625c53d4MD51THUMBNAILSolange de Cassia Maranhao Mazza.pdf.jpgSolange de Cassia Maranhao Mazza.pdf.jpgGenerated Thumbnailimage/jpeg1943https://repositorio.pucsp.br/xmlui/bitstream/handle/15905/2/Solange%20de%20Cassia%20Maranhao%20Mazza.pdf.jpgcc73c4c239a4c332d642ba1e7c7a9fb2MD52handle/159052022-04-28 00:32:32.629oai:repositorio.pucsp.br:handle/15905Biblioteca Digital de Teses e Dissertaçõeshttps://sapientia.pucsp.br/https://sapientia.pucsp.br/oai/requestbngkatende@pucsp.br||rapassi@pucsp.bropendoar:2022-04-28T03:32:32Biblioteca Digital de Teses e Dissertações da PUC_SP - Pontifícia Universidade Católica de São Paulo (PUC-SP)false |
dc.title.por.fl_str_mv |
Estresse e coping e sua relação com a qualidade de vida do trabalhador |
title |
Estresse e coping e sua relação com a qualidade de vida do trabalhador |
spellingShingle |
Estresse e coping e sua relação com a qualidade de vida do trabalhador Mazza, Solange de Cassia Maranhão Estresse Ajustamento (Psicologia) Qualidade de vida Stress (Psicologia) Stress ocupacional Stress Coping Quality of life CNPQ::CIENCIAS HUMANAS::PSICOLOGIA |
title_short |
Estresse e coping e sua relação com a qualidade de vida do trabalhador |
title_full |
Estresse e coping e sua relação com a qualidade de vida do trabalhador |
title_fullStr |
Estresse e coping e sua relação com a qualidade de vida do trabalhador |
title_full_unstemmed |
Estresse e coping e sua relação com a qualidade de vida do trabalhador |
title_sort |
Estresse e coping e sua relação com a qualidade de vida do trabalhador |
author |
Mazza, Solange de Cassia Maranhão |
author_facet |
Mazza, Solange de Cassia Maranhão |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Kahhale, Edna Maria Severino Peters |
dc.contributor.authorLattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4420042E5 |
dc.contributor.author.fl_str_mv |
Mazza, Solange de Cassia Maranhão |
contributor_str_mv |
Kahhale, Edna Maria Severino Peters |
dc.subject.por.fl_str_mv |
Estresse Ajustamento (Psicologia) Qualidade de vida Stress (Psicologia) Stress ocupacional |
topic |
Estresse Ajustamento (Psicologia) Qualidade de vida Stress (Psicologia) Stress ocupacional Stress Coping Quality of life CNPQ::CIENCIAS HUMANAS::PSICOLOGIA |
dc.subject.eng.fl_str_mv |
Stress Coping Quality of life |
dc.subject.cnpq.fl_str_mv |
CNPQ::CIENCIAS HUMANAS::PSICOLOGIA |
description |
Stress is still realized as a factor difficult to control and which affects negatively the workers life, especially those under adverse psychological conditions due to the increasing levels of competitiveness in business. The research aimed to analyze the relations among psychosocial stress levels, coping strategies and the perceived quality of life of workers from private companies. In addition, this study sought to identify stressors that impacted more negatively on quality of life, as well the coping strategies most used. The research method used was the non-experimental quantitative approach. The sample was composed by 80 (eighty) professionals working in large and medium sized companies in São Paulo and that report to a superior. The subjects of the sample answered to the collecting data questionnaires in order to assess their stress levels, identify the coping strategies and the perception about their quality of life. The results indicated negative correlation between the stress levels and quality of life, in other words, the higher the stress levels, the worse the quality of life. The stressors that most significantly affect the workers quality of life are I am angry with discrimination/favoritism in my work environment and I am angry for not being recognized by my superiors . Regarding to coping, there was low correlation between their use and stress levels. Besides, it was observed that coping was less used in the cluster with low levels of stress and it increased in the cluster with higher levels of stress. However, the highest frequency of its use was observed in the cluster with intermediate levels of stress, suggesting the hypothesis that higher use of coping strategies is reducing stress levels and improving the quality of life. With regard to gender, were identified higher levels of stress and lower quality of life in groups with male predominance. The observed results validated the theoretical propositions of the initial study and indicate opportunity to deepen the theme in order to expand the repertoire of solutions for improving the workers quality of life |
publishDate |
2010 |
dc.date.issued.fl_str_mv |
2010-03-11 |
dc.date.available.fl_str_mv |
2015-05-07 |
dc.date.accessioned.fl_str_mv |
2016-04-28T20:40:15Z |
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info:eu-repo/semantics/publishedVersion |
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info:eu-repo/semantics/masterThesis |
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Mazza, Solange de Cassia Maranhão. Estresse e coping e sua relação com a qualidade de vida do trabalhador. 2010. 89 f. Dissertação (Mestrado em Psicologia) - Pontifícia Universidade Católica de São Paulo, São Paulo, 2010. |
dc.identifier.uri.fl_str_mv |
https://tede2.pucsp.br/handle/handle/15905 |
identifier_str_mv |
Mazza, Solange de Cassia Maranhão. Estresse e coping e sua relação com a qualidade de vida do trabalhador. 2010. 89 f. Dissertação (Mestrado em Psicologia) - Pontifícia Universidade Católica de São Paulo, São Paulo, 2010. |
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Pontifícia Universidade Católica de São Paulo |
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Programa de Estudos Pós-Graduados em Psicologia: Psicologia Clínica |
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PUC-SP |
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BR |
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Psicologia |
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Pontifícia Universidade Católica de São Paulo |
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