Assessing benefits and risks of online shopping in Spain and Scotland

Detalhes bibliográficos
Autor(a) principal: Santana, Susana
Data de Publicação: 2010
Outros Autores: Loureiro, Sandra
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.5/10069
Resumo: The use of the Internet for shopping is increasing worldwide. Therefore, it has become very important to understand how consumers perceive its benefits and risks. In this paper, we address perceived benefits and risks of online shopping in Spain and Scotland. Building upon previous work done by others, a three-factor scale of perceived benefits and a four-factor scale of perceived risks were estimated. Women tend to perceive the enjoyment and adventure of online shopping more and are also more concerned with risks than men. Frequency of online searching correlates with perceived benefits and risks but its impact is different in the two countries. It is urgent to research the roles of emotion, interpersonal relationships and social involvement in conducting purchases online- an effort that will certainly require new models of consumer behavior and methodologies beyond the traditional quantitative techniques.
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spelling Assessing benefits and risks of online shopping in Spain and Scotlandonline shoppingperceived benefitsperceived risksconsumer behaviourThe use of the Internet for shopping is increasing worldwide. Therefore, it has become very important to understand how consumers perceive its benefits and risks. In this paper, we address perceived benefits and risks of online shopping in Spain and Scotland. Building upon previous work done by others, a three-factor scale of perceived benefits and a four-factor scale of perceived risks were estimated. Women tend to perceive the enjoyment and adventure of online shopping more and are also more concerned with risks than men. Frequency of online searching correlates with perceived benefits and risks but its impact is different in the two countries. It is urgent to research the roles of emotion, interpersonal relationships and social involvement in conducting purchases online- an effort that will certainly require new models of consumer behavior and methodologies beyond the traditional quantitative techniques.Instituto Superior de Economia e GestãoRepositório da Universidade de LisboaSantana, SusanaLoureiro, Sandra2015-11-05T13:31:15Z20102010-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.5/10069engSantana, Susana e Sandra Loureiro (2010). "Assessing benefits and risks of online shopping in Spain and Scotland". Portuguese Journal of Management Studies, XV(2):191-172info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-03-06T14:40:26Zoai:www.repository.utl.pt:10400.5/10069Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T16:56:35.320027Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Assessing benefits and risks of online shopping in Spain and Scotland
title Assessing benefits and risks of online shopping in Spain and Scotland
spellingShingle Assessing benefits and risks of online shopping in Spain and Scotland
Santana, Susana
online shopping
perceived benefits
perceived risks
consumer behaviour
title_short Assessing benefits and risks of online shopping in Spain and Scotland
title_full Assessing benefits and risks of online shopping in Spain and Scotland
title_fullStr Assessing benefits and risks of online shopping in Spain and Scotland
title_full_unstemmed Assessing benefits and risks of online shopping in Spain and Scotland
title_sort Assessing benefits and risks of online shopping in Spain and Scotland
author Santana, Susana
author_facet Santana, Susana
Loureiro, Sandra
author_role author
author2 Loureiro, Sandra
author2_role author
dc.contributor.none.fl_str_mv Repositório da Universidade de Lisboa
dc.contributor.author.fl_str_mv Santana, Susana
Loureiro, Sandra
dc.subject.por.fl_str_mv online shopping
perceived benefits
perceived risks
consumer behaviour
topic online shopping
perceived benefits
perceived risks
consumer behaviour
description The use of the Internet for shopping is increasing worldwide. Therefore, it has become very important to understand how consumers perceive its benefits and risks. In this paper, we address perceived benefits and risks of online shopping in Spain and Scotland. Building upon previous work done by others, a three-factor scale of perceived benefits and a four-factor scale of perceived risks were estimated. Women tend to perceive the enjoyment and adventure of online shopping more and are also more concerned with risks than men. Frequency of online searching correlates with perceived benefits and risks but its impact is different in the two countries. It is urgent to research the roles of emotion, interpersonal relationships and social involvement in conducting purchases online- an effort that will certainly require new models of consumer behavior and methodologies beyond the traditional quantitative techniques.
publishDate 2010
dc.date.none.fl_str_mv 2010
2010-01-01T00:00:00Z
2015-11-05T13:31:15Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
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status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.5/10069
url http://hdl.handle.net/10400.5/10069
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Santana, Susana e Sandra Loureiro (2010). "Assessing benefits and risks of online shopping in Spain and Scotland". Portuguese Journal of Management Studies, XV(2):191-172
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
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dc.publisher.none.fl_str_mv Instituto Superior de Economia e Gestão
publisher.none.fl_str_mv Instituto Superior de Economia e Gestão
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