A qualitative study of success criteria in Norwegian agile software projects from suppliers’ perspective
Autor(a) principal: | |
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Data de Publicação: | 2022 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://doi.org/10.12821/ijispm040204 |
Resumo: | This paper provides practical insights into the success criteria in agile projects in the Norwegian software industry. We conducted 32 interviews with practitioners working with agile projects. The findings revealed two fundamental differences that distinguish the perception of success in agile projects from that in projects that are based on the waterfall approach. Firstly, the evaluation is carried out on a regular basis after each increment. This regular and continuous measurement of success contributes several advantages, including greater commitment and involvement from the customer and a higher level of mutual trust between the supplier and the customer; and thus leads to better knowledge sharing and reduced task uncertainty. The reduction of task uncertainty provides more predictability about the direction of the project and better grounds for change control; not least, it allows room to consider multiple and subjective assessments by various stakeholders. Secondly, there is a stronger emphasis on customer satisfaction. Customer satisfaction is measured in terms of how quickly the customer obtains value from the project. The continuous assessment of success at the end of each iteration also has a significant, positive impact on the customer’s evaluation of the project outcome. |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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7160 |
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A qualitative study of success criteria in Norwegian agile software projects from suppliers’ perspectivesuccess criteriaagile projectssuppliersqualitative studyThis paper provides practical insights into the success criteria in agile projects in the Norwegian software industry. We conducted 32 interviews with practitioners working with agile projects. The findings revealed two fundamental differences that distinguish the perception of success in agile projects from that in projects that are based on the waterfall approach. Firstly, the evaluation is carried out on a regular basis after each increment. This regular and continuous measurement of success contributes several advantages, including greater commitment and involvement from the customer and a higher level of mutual trust between the supplier and the customer; and thus leads to better knowledge sharing and reduced task uncertainty. The reduction of task uncertainty provides more predictability about the direction of the project and better grounds for change control; not least, it allows room to consider multiple and subjective assessments by various stakeholders. Secondly, there is a stronger emphasis on customer satisfaction. Customer satisfaction is measured in terms of how quickly the customer obtains value from the project. The continuous assessment of success at the end of each iteration also has a significant, positive impact on the customer’s evaluation of the project outcome.UMinho Editora2022-02-07info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://doi.org/10.12821/ijispm040204https://doi.org/10.12821/ijispm040204International Journal of Information Systems and Project Management; Vol. 4 N.º 2 (2016); 63-79International Journal of Information Systems and Project Management; Vol. 4 No. 2 (2016); 63-792182-7788reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://revistas.uminho.pt/index.php/ijispm/article/view/3880https://revistas.uminho.pt/index.php/ijispm/article/view/3880/3938Siddique, LubnaHussein, Bassam A.info:eu-repo/semantics/openAccess2023-03-23T11:57:53Zoai:journals.uminho.pt:article/3880Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:45:19.168759Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
A qualitative study of success criteria in Norwegian agile software projects from suppliers’ perspective |
title |
A qualitative study of success criteria in Norwegian agile software projects from suppliers’ perspective |
spellingShingle |
A qualitative study of success criteria in Norwegian agile software projects from suppliers’ perspective Siddique, Lubna success criteria agile projects suppliers qualitative study |
title_short |
A qualitative study of success criteria in Norwegian agile software projects from suppliers’ perspective |
title_full |
A qualitative study of success criteria in Norwegian agile software projects from suppliers’ perspective |
title_fullStr |
A qualitative study of success criteria in Norwegian agile software projects from suppliers’ perspective |
title_full_unstemmed |
A qualitative study of success criteria in Norwegian agile software projects from suppliers’ perspective |
title_sort |
A qualitative study of success criteria in Norwegian agile software projects from suppliers’ perspective |
author |
Siddique, Lubna |
author_facet |
Siddique, Lubna Hussein, Bassam A. |
author_role |
author |
author2 |
Hussein, Bassam A. |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Siddique, Lubna Hussein, Bassam A. |
dc.subject.por.fl_str_mv |
success criteria agile projects suppliers qualitative study |
topic |
success criteria agile projects suppliers qualitative study |
description |
This paper provides practical insights into the success criteria in agile projects in the Norwegian software industry. We conducted 32 interviews with practitioners working with agile projects. The findings revealed two fundamental differences that distinguish the perception of success in agile projects from that in projects that are based on the waterfall approach. Firstly, the evaluation is carried out on a regular basis after each increment. This regular and continuous measurement of success contributes several advantages, including greater commitment and involvement from the customer and a higher level of mutual trust between the supplier and the customer; and thus leads to better knowledge sharing and reduced task uncertainty. The reduction of task uncertainty provides more predictability about the direction of the project and better grounds for change control; not least, it allows room to consider multiple and subjective assessments by various stakeholders. Secondly, there is a stronger emphasis on customer satisfaction. Customer satisfaction is measured in terms of how quickly the customer obtains value from the project. The continuous assessment of success at the end of each iteration also has a significant, positive impact on the customer’s evaluation of the project outcome. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-02-07 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://doi.org/10.12821/ijispm040204 https://doi.org/10.12821/ijispm040204 |
url |
https://doi.org/10.12821/ijispm040204 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://revistas.uminho.pt/index.php/ijispm/article/view/3880 https://revistas.uminho.pt/index.php/ijispm/article/view/3880/3938 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
UMinho Editora |
publisher.none.fl_str_mv |
UMinho Editora |
dc.source.none.fl_str_mv |
International Journal of Information Systems and Project Management; Vol. 4 N.º 2 (2016); 63-79 International Journal of Information Systems and Project Management; Vol. 4 No. 2 (2016); 63-79 2182-7788 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1799131537667522560 |