Interface design guidelines for low literature users: a literature review

• Autor(a) principal: Guimarães, Leonor
• Data de Publicação: 2022
• Outros Autores: Martins, Nuno, Pereira, Leonardo, Penedos-Santiago, Eliana, Brandão, Daniel
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/11110/2812
• topic: UI Design guidelines; Low literate users; Interface Design; Digital literacy

The study presented in this paper is part of the investigation project “Echoing the Communal Self (ECHO)”, consisting of the develop- ment of an online platform that identifies, interprets and dissemi- nates current self-regulated community practices in social housing neighbourhoods in the city of Vila Nova de Gaia, in Portugal. This online platform intends to reach individuals of similar disadvan- taged communities, aiming to stimulate, teach and guide them towards the replication of such good practices. Given that most of these individuals show low levels of education and literacy, this study intends to identify a set of guiding UX and UI principles that will serve as a base to the development of the online platform, guar- anteeing its efficient usage by this target group. The methodologies were based on a literature review in the fields of UX and UI; serving as the basis for a first sketch of the interface. This study results show that UIs for low literacy users should be simple, clear and objective, considering the users pains and difficulties.