Technology here & there to help budget hotels fight COVID-19 everywhere!

• Autor(a) principal: Beck, Morris Christophe
• Data de Publicação: 2021
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10400.14/34695
• topic: Hotel industry; Technology; Covid-19; Smart tourism; Budget hotels; Indústria hoteleira; Tecnologia; Turismo inteligente; Hotéis económicos; Domínio/Área Científica::Ciências Sociais::Economia e Gestão

The aim of this dissertation is to investigate the attitude of guests towards the implementation of technological solutions to mitigate the spread of the Covid-19 virus in budget hotels. On the 11th of March 2020, the virus was declared a global pandemic and many companies, including those in the hotel sector, implemented new technologies to remain open. More specifically, this work intends to see how technological solutions can have a positive impact on budget hotel. Although it is not a recent approach in the hotel sector, the implementation of technological solutions can be fundamental for hotels to remain open and increase occupancy rates again during pandemic crises. The primary data was collected through a pre-tested questionnaire based on the Technology Acceptance Model in order to measure guest attitudes towards the use of technology to reduce the risk of a Covid-19 infection. The results of the analysis indicate that the independent variables (ease of use, effectiveness and usefulness) and the dependent variable (intention to book a room at a budget hotel) are related.