What type of online sales promotion do airline users prefer?: Analysis of the moderating role of users’ online experience level

Detalhes bibliográficos
Autor(a) principal: Crespo-Almendros,Esmeralda
Data de Publicação: 2015
Outros Autores: Barrio-García,Salvador Del, Alcántara-Pilar,Juan Miguel
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582015000100006
Resumo: The aim of the present research is to assess which type of online promotional incentive (monetary or non-monetary) is the most effective at achieving purchase intention for airline tickets, depending on the user’s level of Internet experience (characterized as novice, moderate, or expert user). A Univariate General Linear Model is conducted, using data obtained from an experimental design with two levels: monetary online sales promotion and non-monetary online sales promotion. The findings indicate that in the case of acquiring an airline ticket online, monetary incentives are more appealing to novice Web users, while non-monetary incentives are preferred by expert users. The present study breaks new ground in that it examines, in the travel sector, the effectiveness of online sales promotions at prompting the individual to purchase online, in a comparative analysis based on online sales incentive type (monetary vs. non-monetary). The work contributes to the literature on the online travel sector by analyzing how the user’s level of Web experience affects the effectiveness of each type of online sales promotion.
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spelling What type of online sales promotion do airline users prefer?: Analysis of the moderating role of users’ online experience levelAirlinessales promotionprice discountfree giftInternet experienceThe aim of the present research is to assess which type of online promotional incentive (monetary or non-monetary) is the most effective at achieving purchase intention for airline tickets, depending on the user’s level of Internet experience (characterized as novice, moderate, or expert user). A Univariate General Linear Model is conducted, using data obtained from an experimental design with two levels: monetary online sales promotion and non-monetary online sales promotion. The findings indicate that in the case of acquiring an airline ticket online, monetary incentives are more appealing to novice Web users, while non-monetary incentives are preferred by expert users. The present study breaks new ground in that it examines, in the travel sector, the effectiveness of online sales promotions at prompting the individual to purchase online, in a comparative analysis based on online sales incentive type (monetary vs. non-monetary). The work contributes to the literature on the online travel sector by analyzing how the user’s level of Web experience affects the effectiveness of each type of online sales promotion.Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve2015-01-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articletext/htmlhttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582015000100006Tourism & Management Studies v.11 n.1 2015reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582015000100006Crespo-Almendros,EsmeraldaBarrio-García,Salvador DelAlcántara-Pilar,Juan Miguelinfo:eu-repo/semantics/openAccess2024-02-06T17:29:01Zoai:scielo:S2182-84582015000100006Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T02:33:05.676729Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv What type of online sales promotion do airline users prefer?: Analysis of the moderating role of users’ online experience level
title What type of online sales promotion do airline users prefer?: Analysis of the moderating role of users’ online experience level
spellingShingle What type of online sales promotion do airline users prefer?: Analysis of the moderating role of users’ online experience level
Crespo-Almendros,Esmeralda
Airlines
sales promotion
price discount
free gift
Internet experience
title_short What type of online sales promotion do airline users prefer?: Analysis of the moderating role of users’ online experience level
title_full What type of online sales promotion do airline users prefer?: Analysis of the moderating role of users’ online experience level
title_fullStr What type of online sales promotion do airline users prefer?: Analysis of the moderating role of users’ online experience level
title_full_unstemmed What type of online sales promotion do airline users prefer?: Analysis of the moderating role of users’ online experience level
title_sort What type of online sales promotion do airline users prefer?: Analysis of the moderating role of users’ online experience level
author Crespo-Almendros,Esmeralda
author_facet Crespo-Almendros,Esmeralda
Barrio-García,Salvador Del
Alcántara-Pilar,Juan Miguel
author_role author
author2 Barrio-García,Salvador Del
Alcántara-Pilar,Juan Miguel
author2_role author
author
dc.contributor.author.fl_str_mv Crespo-Almendros,Esmeralda
Barrio-García,Salvador Del
Alcántara-Pilar,Juan Miguel
dc.subject.por.fl_str_mv Airlines
sales promotion
price discount
free gift
Internet experience
topic Airlines
sales promotion
price discount
free gift
Internet experience
description The aim of the present research is to assess which type of online promotional incentive (monetary or non-monetary) is the most effective at achieving purchase intention for airline tickets, depending on the user’s level of Internet experience (characterized as novice, moderate, or expert user). A Univariate General Linear Model is conducted, using data obtained from an experimental design with two levels: monetary online sales promotion and non-monetary online sales promotion. The findings indicate that in the case of acquiring an airline ticket online, monetary incentives are more appealing to novice Web users, while non-monetary incentives are preferred by expert users. The present study breaks new ground in that it examines, in the travel sector, the effectiveness of online sales promotions at prompting the individual to purchase online, in a comparative analysis based on online sales incentive type (monetary vs. non-monetary). The work contributes to the literature on the online travel sector by analyzing how the user’s level of Web experience affects the effectiveness of each type of online sales promotion.
publishDate 2015
dc.date.none.fl_str_mv 2015-01-01
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
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status_str publishedVersion
dc.identifier.uri.fl_str_mv http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582015000100006
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dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582015000100006
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eu_rights_str_mv openAccess
dc.format.none.fl_str_mv text/html
dc.publisher.none.fl_str_mv Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve
publisher.none.fl_str_mv Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve
dc.source.none.fl_str_mv Tourism & Management Studies v.11 n.1 2015
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
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repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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