Perspectives of employees’ emotions on their well-being, and the importance of emotional intelligence in the remote work context

• Autor(a) principal: Ciríaco, Diana Elisabete Monteiro D´Aires
• Data de Publicação: 2023
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10071/30744
• topic: Remote work; Bem-estar -- Well-being; Work-life balance; Emoção -- Emotion; Emotional intelligence; Trabalho remoto; Equilíbrio trabalho-família; Inteligência emocional

This study's intent is to contribute to the existing literature, considering the perspectives of employees’ emotions during the remote work context and its impact - positive or negative - on their well-being, as well as the importance of EI in the remote work context, for the individual, team and organizational levels, along with the suggested interventions, as no recent literature connects it with the remote work environment. Thus, the goals of this study are exploring the participants’ perspectives on the influence of remote work on their well-being, identifying the facilitators and inhibitors to the participants’ well-being on, its advantages and disadvantages, analyze and compare the positive and negative emotions felt during such work environments, and explore the implemented practices on participants’ life, in the individual, team and organizational levels and its possible interventions to improve employees’ well-being. To reach the goals of this study, a qualitative study was done through conducting 19 online interviews, and for the data collection, the template analysis was implemented. The main conclusions taken from this study are that organizations are starting to be aware and implement interventions upon the challenges that are emerging within the remote work environment, providing to the employee at least the basic resources to maintain their well-being. However, some conclusions were contradictory, thus, highlighting the need to perform more future research on the well-being, emotions, EI and remote work context.