Future of work: Rethinking HRM practices for remote and hybrid working models

• Autor(a) principal: Lopes, Natacha Barreirinha
• Data de Publicação: 2022
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10071/26863
• topic: HRM practices; Bem-estar -- Well-being; Remote work; Hybrid work; Práticas GRH; Trabalho remoto; Trabalho híbrido

The COVID-19 pandemic brought changes to the reality of work, accelerating remote work trends, and overcoming the previous scepticism in this direction. Therefore, this qualitative research aimed at exploring how HRM practices can, from the employees' perspective, influence their well-being during remote work, allowing companies to leverage employees’ well-being, as well as individual and organizational performance. In this sense, twenty-five remote workers were interviewed, using semi-structured interviews to collect the data. The data was then analysed following a thematic analysis from which three themes emerged: benefits and challenges of remote work, impact of remote work on HRM practices, and influence of HRM practices on employees' well-being during remote work. The findings came to support and expand the existing literature, equipping organizations with important knowledge for their strategic planning. First, it was possible to understand that despite efforts to mitigate the challenges of remote work, employees still identify a greater number of challenges compared to benefits. In addition to that, the research allowed to understand that, for most of the practices being studied, participants identify more negative differences compared to positive differences when regards to the implementation of these practices in remote models. Finally, this study allowed to understand that, of the practices analysed, flexible job design, performance management, training and development and employee involvement and participation are the practices perceived by the participants as the most important for their well-being during remote work.