A model of integration ISO 9001 with Lean six sigma and main benefits achieved
Autor(a) principal: | |
---|---|
Data de Publicação: | 2020 |
Outros Autores: | , , , , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.22/16432 |
Resumo: | The main purpose of this article is to depict the integration of Lean tools with requirements of ISO 9001:2015 standard as an operationalisation and support tool for a Quality Management System (QMS). The research was carried out through a questionnaire, which was sent to 2040 Portuguese companies. From the two hundred responses, 77 of them were validated (companies certified by at least one quality management system and which simultaneously have lean six sigma (LSS) tools and/or techniques implemented) corresponding to the sample of this study. Additionally, the research was also based on a case study in a footwear company where the model was applied. This research proposes a model for integrating Lean tools and requirements of ISO 9001:2015. This integration allows the QMS to become more practical and dynamic, reinforcing the creation of value for the organisation. As main benefits, we can highlight, among others: improvement of problem solving, waste reduction, improvement in internal communication, and increase in productivity. Thisarticle aims at becoming a relevant contribution to business management as it displays the main tools and methodologies to implement and sustain a QMS. |
id |
RCAP_2b6d92b968da93e00e477bc4f89710e6 |
---|---|
oai_identifier_str |
oai:recipp.ipp.pt:10400.22/16432 |
network_acronym_str |
RCAP |
network_name_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository_id_str |
7160 |
spelling |
A model of integration ISO 9001 with Lean six sigma and main benefits achievedQuality management system (QMS)Lean Six SigmaLean toolsISO 9001:2015ImprovementThe main purpose of this article is to depict the integration of Lean tools with requirements of ISO 9001:2015 standard as an operationalisation and support tool for a Quality Management System (QMS). The research was carried out through a questionnaire, which was sent to 2040 Portuguese companies. From the two hundred responses, 77 of them were validated (companies certified by at least one quality management system and which simultaneously have lean six sigma (LSS) tools and/or techniques implemented) corresponding to the sample of this study. Additionally, the research was also based on a case study in a footwear company where the model was applied. This research proposes a model for integrating Lean tools and requirements of ISO 9001:2015. This integration allows the QMS to become more practical and dynamic, reinforcing the creation of value for the organisation. As main benefits, we can highlight, among others: improvement of problem solving, waste reduction, improvement in internal communication, and increase in productivity. Thisarticle aims at becoming a relevant contribution to business management as it displays the main tools and methodologies to implement and sustain a QMS.This work has been supported by national funds through FCT (Fundação para a Ciência e Tecnologia) through project UIDB/04728/2020.Repositório Científico do Instituto Politécnico do PortoSá, José CarlosVaz, SílviaCarvalho, OrlancinaLima, VandaMorgado, LuísaFonseca, LuísDoiro, ManuelSantos, Gilberto20202120-01-01T00:00:00Z2020-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.22/16432eng10.1080/14783363.2020.1829969metadata only accessinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-03-13T13:03:31Zoai:recipp.ipp.pt:10400.22/16432Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:36:06.159472Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
A model of integration ISO 9001 with Lean six sigma and main benefits achieved |
title |
A model of integration ISO 9001 with Lean six sigma and main benefits achieved |
spellingShingle |
A model of integration ISO 9001 with Lean six sigma and main benefits achieved Sá, José Carlos Quality management system (QMS) Lean Six Sigma Lean tools ISO 9001:2015 Improvement |
title_short |
A model of integration ISO 9001 with Lean six sigma and main benefits achieved |
title_full |
A model of integration ISO 9001 with Lean six sigma and main benefits achieved |
title_fullStr |
A model of integration ISO 9001 with Lean six sigma and main benefits achieved |
title_full_unstemmed |
A model of integration ISO 9001 with Lean six sigma and main benefits achieved |
title_sort |
A model of integration ISO 9001 with Lean six sigma and main benefits achieved |
author |
Sá, José Carlos |
author_facet |
Sá, José Carlos Vaz, Sílvia Carvalho, Orlancina Lima, Vanda Morgado, Luísa Fonseca, Luís Doiro, Manuel Santos, Gilberto |
author_role |
author |
author2 |
Vaz, Sílvia Carvalho, Orlancina Lima, Vanda Morgado, Luísa Fonseca, Luís Doiro, Manuel Santos, Gilberto |
author2_role |
author author author author author author author |
dc.contributor.none.fl_str_mv |
Repositório Científico do Instituto Politécnico do Porto |
dc.contributor.author.fl_str_mv |
Sá, José Carlos Vaz, Sílvia Carvalho, Orlancina Lima, Vanda Morgado, Luísa Fonseca, Luís Doiro, Manuel Santos, Gilberto |
dc.subject.por.fl_str_mv |
Quality management system (QMS) Lean Six Sigma Lean tools ISO 9001:2015 Improvement |
topic |
Quality management system (QMS) Lean Six Sigma Lean tools ISO 9001:2015 Improvement |
description |
The main purpose of this article is to depict the integration of Lean tools with requirements of ISO 9001:2015 standard as an operationalisation and support tool for a Quality Management System (QMS). The research was carried out through a questionnaire, which was sent to 2040 Portuguese companies. From the two hundred responses, 77 of them were validated (companies certified by at least one quality management system and which simultaneously have lean six sigma (LSS) tools and/or techniques implemented) corresponding to the sample of this study. Additionally, the research was also based on a case study in a footwear company where the model was applied. This research proposes a model for integrating Lean tools and requirements of ISO 9001:2015. This integration allows the QMS to become more practical and dynamic, reinforcing the creation of value for the organisation. As main benefits, we can highlight, among others: improvement of problem solving, waste reduction, improvement in internal communication, and increase in productivity. Thisarticle aims at becoming a relevant contribution to business management as it displays the main tools and methodologies to implement and sustain a QMS. |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020 2020-01-01T00:00:00Z 2120-01-01T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.22/16432 |
url |
http://hdl.handle.net/10400.22/16432 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
10.1080/14783363.2020.1829969 |
dc.rights.driver.fl_str_mv |
metadata only access info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
metadata only access |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
|
_version_ |
1799131451976843264 |