An attempt to understand complexity in a government digital transformation project

Detalhes bibliográficos
Autor(a) principal: Hafseld, Kristin Helene J.
Data de Publicação: 2021
Outros Autores: Hussein, Bassam, Rauzy, Antoine B.
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://doi.org/10.12821/ijispm090304
Resumo: Digital transformation projects will become one of the dominating tools for mastering digital transformation in governments. Studies show that such projects are complex undertakings and increasingly difficult to manage. The purpose of the paper is to provide a better understanding of the factors that cause complexity in government digital transformation projects. The authors use an in-depth case study approach to investigate factors of complexity in an ongoing digital transformation project. The results indicate that complexity in this project is rooted in dynamic relationships between multiple dimensions of organization, technologies, and innovation. The authors conclude that when organizational structuring, the introduction of new technology, and efforts to innovate and create added value for citizens and businesses operate in tandem, the pervasive complexity associated with delivering government digital transformation projects becomes increasingly difficult to manage.
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spelling An attempt to understand complexity in a government digital transformation projectdigital transformation projectsgovernmentproject complexitydigital technologycase studyDigital transformation projects will become one of the dominating tools for mastering digital transformation in governments. Studies show that such projects are complex undertakings and increasingly difficult to manage. The purpose of the paper is to provide a better understanding of the factors that cause complexity in government digital transformation projects. The authors use an in-depth case study approach to investigate factors of complexity in an ongoing digital transformation project. The results indicate that complexity in this project is rooted in dynamic relationships between multiple dimensions of organization, technologies, and innovation. The authors conclude that when organizational structuring, the introduction of new technology, and efforts to innovate and create added value for citizens and businesses operate in tandem, the pervasive complexity associated with delivering government digital transformation projects becomes increasingly difficult to manage.UMinho Editora2021-10-27info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://doi.org/10.12821/ijispm090304https://doi.org/10.12821/ijispm090304International Journal of Information Systems and Project Management; Vol. 9 N.º 3 (2021); 70-91International Journal of Information Systems and Project Management; Vol. 9 No. 3 (2021); 70-912182-7788reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://revistas.uminho.pt/index.php/ijispm/article/view/3634https://revistas.uminho.pt/index.php/ijispm/article/view/3634/3666Hafseld, Kristin Helene J.Hussein, BassamRauzy, Antoine B.info:eu-repo/semantics/openAccess2023-03-23T11:57:45Zoai:journals.uminho.pt:article/3634Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:45:15.066018Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv An attempt to understand complexity in a government digital transformation project
title An attempt to understand complexity in a government digital transformation project
spellingShingle An attempt to understand complexity in a government digital transformation project
Hafseld, Kristin Helene J.
digital transformation projects
government
project complexity
digital technology
case study
title_short An attempt to understand complexity in a government digital transformation project
title_full An attempt to understand complexity in a government digital transformation project
title_fullStr An attempt to understand complexity in a government digital transformation project
title_full_unstemmed An attempt to understand complexity in a government digital transformation project
title_sort An attempt to understand complexity in a government digital transformation project
author Hafseld, Kristin Helene J.
author_facet Hafseld, Kristin Helene J.
Hussein, Bassam
Rauzy, Antoine B.
author_role author
author2 Hussein, Bassam
Rauzy, Antoine B.
author2_role author
author
dc.contributor.author.fl_str_mv Hafseld, Kristin Helene J.
Hussein, Bassam
Rauzy, Antoine B.
dc.subject.por.fl_str_mv digital transformation projects
government
project complexity
digital technology
case study
topic digital transformation projects
government
project complexity
digital technology
case study
description Digital transformation projects will become one of the dominating tools for mastering digital transformation in governments. Studies show that such projects are complex undertakings and increasingly difficult to manage. The purpose of the paper is to provide a better understanding of the factors that cause complexity in government digital transformation projects. The authors use an in-depth case study approach to investigate factors of complexity in an ongoing digital transformation project. The results indicate that complexity in this project is rooted in dynamic relationships between multiple dimensions of organization, technologies, and innovation. The authors conclude that when organizational structuring, the introduction of new technology, and efforts to innovate and create added value for citizens and businesses operate in tandem, the pervasive complexity associated with delivering government digital transformation projects becomes increasingly difficult to manage.
publishDate 2021
dc.date.none.fl_str_mv 2021-10-27
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://doi.org/10.12821/ijispm090304
https://doi.org/10.12821/ijispm090304
url https://doi.org/10.12821/ijispm090304
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://revistas.uminho.pt/index.php/ijispm/article/view/3634
https://revistas.uminho.pt/index.php/ijispm/article/view/3634/3666
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv UMinho Editora
publisher.none.fl_str_mv UMinho Editora
dc.source.none.fl_str_mv International Journal of Information Systems and Project Management; Vol. 9 N.º 3 (2021); 70-91
International Journal of Information Systems and Project Management; Vol. 9 No. 3 (2021); 70-91
2182-7788
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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