The effect of social exchange relationships on work engagement: An empirical study of medical teams in a Private Hospital in China

• Autor(a) principal: Sun Yingli
• Data de Publicação: 2022
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10071/27294
• topic: Leader-member exchange; Team-member exchange; Self-efficacy; Interactional justice differentiation; Work engagement; Troca de membro-líder; Troca de membro-grupo; Auto eficácia; Diferenciação da justiça interativa; Compromisso com o trabalho

After the implementation of the medical reform, private hospitals are rapidly developing in China. As late comers they face many challenges including fierce competition from other private hospitals and from public ones. This study proposes to improve their competitiveness by cultivating the work engagement level of medical teams. Based on the literature review on Social Exchange Theory, it is advanced that Leader-member Exchange (LMX) and Team-member Exchange (TMX) can positively influence work engagement while self-efficacy is the mechanism for the above relationships based on Social Cognition Theory. In addition, by reviewing related studies on interactional justice differentiation, this research takes it as a moderator to explore this effect on the above direct and indirect relations. On the basis of the literature review, theoretical analysis and logical deduction, eleven hypotheses are proposed. This study designs a questionnaire based on mature scales and conducts a survey in the case hospital through two stages of data collection, after which 370 valid questionnaires were received. Methods such as factor analysis, hierarchical regression analysis and moderated mediating model analysis are used to test the hypotheses. The results of data analysis partially support the research model.