A behavioral perspective on the effects of using performance measurement systems in the companies: Evidence from a case study

Detalhes bibliográficos
Autor(a) principal: Lampreia, João Bernardo
Data de Publicação: 2016
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/17130
Resumo: The effects of PMSs on the people’s behaviour represent a high degree of relevance in the context of an organization performance and success. Thus, motivational and behavioural consequences of performance measurements are far from being totally understood (Franco-Santos et al., 2012). This work project (WP) purposes going further regarding the consequences/effects on people’s behaviour of using PMSs in organizations. The researcher conducted 11 interviews to managers during a nine-month internship as a controller in a Portuguese multi-national company. The evidence from this WP suggests that the way how managers understand a PMS determines a lot the way how they behave. Data also supports that PMSs influences in several ways motivation, perceptions, participation and job-related stress of managers.
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spelling A behavioral perspective on the effects of using performance measurement systems in the companies: Evidence from a case studyPerformance measurement systemsKPIsConsequencesPeople’s behaviourDomínio/Área Científica::Ciências Sociais::Economia e GestãoThe effects of PMSs on the people’s behaviour represent a high degree of relevance in the context of an organization performance and success. Thus, motivational and behavioural consequences of performance measurements are far from being totally understood (Franco-Santos et al., 2012). This work project (WP) purposes going further regarding the consequences/effects on people’s behaviour of using PMSs in organizations. The researcher conducted 11 interviews to managers during a nine-month internship as a controller in a Portuguese multi-national company. The evidence from this WP suggests that the way how managers understand a PMS determines a lot the way how they behave. Data also supports that PMSs influences in several ways motivation, perceptions, participation and job-related stress of managers.Major, Maria JoãoRUNLampreia, João Bernardo2018-01-20T01:30:15Z2016-012016-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/17130TID:201528207enginfo:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T03:54:42Zoai:run.unl.pt:10362/17130Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:23:45.185153Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv A behavioral perspective on the effects of using performance measurement systems in the companies: Evidence from a case study
title A behavioral perspective on the effects of using performance measurement systems in the companies: Evidence from a case study
spellingShingle A behavioral perspective on the effects of using performance measurement systems in the companies: Evidence from a case study
Lampreia, João Bernardo
Performance measurement systems
KPIs
Consequences
People’s behaviour
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
title_short A behavioral perspective on the effects of using performance measurement systems in the companies: Evidence from a case study
title_full A behavioral perspective on the effects of using performance measurement systems in the companies: Evidence from a case study
title_fullStr A behavioral perspective on the effects of using performance measurement systems in the companies: Evidence from a case study
title_full_unstemmed A behavioral perspective on the effects of using performance measurement systems in the companies: Evidence from a case study
title_sort A behavioral perspective on the effects of using performance measurement systems in the companies: Evidence from a case study
author Lampreia, João Bernardo
author_facet Lampreia, João Bernardo
author_role author
dc.contributor.none.fl_str_mv Major, Maria João
RUN
dc.contributor.author.fl_str_mv Lampreia, João Bernardo
dc.subject.por.fl_str_mv Performance measurement systems
KPIs
Consequences
People’s behaviour
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
topic Performance measurement systems
KPIs
Consequences
People’s behaviour
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
description The effects of PMSs on the people’s behaviour represent a high degree of relevance in the context of an organization performance and success. Thus, motivational and behavioural consequences of performance measurements are far from being totally understood (Franco-Santos et al., 2012). This work project (WP) purposes going further regarding the consequences/effects on people’s behaviour of using PMSs in organizations. The researcher conducted 11 interviews to managers during a nine-month internship as a controller in a Portuguese multi-national company. The evidence from this WP suggests that the way how managers understand a PMS determines a lot the way how they behave. Data also supports that PMSs influences in several ways motivation, perceptions, participation and job-related stress of managers.
publishDate 2016
dc.date.none.fl_str_mv 2016-01
2016-01-01T00:00:00Z
2018-01-20T01:30:15Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/17130
TID:201528207
url http://hdl.handle.net/10362/17130
identifier_str_mv TID:201528207
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/embargoedAccess
eu_rights_str_mv embargoedAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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