Employee engagement in tourism: A generational study of european countries

Detalhes bibliográficos
Autor(a) principal: Ferreira, Pedro
Data de Publicação: 2020
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/11328/3291
https://doi.org/10.6018/turismo.451871
Resumo: The goal of this paper is to examine employee engagement among different generations of tourism workers across European countries. The research takes a quantitative approach. Data from 2,393 employees from 35 European countries working in tourism were considered. Data analysis was based on cluster analysis to find patterns of engagement across countries and hierarchical multiple regression analysis and other statistical tools to confirm differences between generations. The results reveal three groups of countries with different patterns of engagement. The findings also show differences between generational groups.
id RCAP_495464b08c0b21a83cc3d21256a9e61c
oai_identifier_str oai:repositorio.upt.pt:11328/3291
network_acronym_str RCAP
network_name_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository_id_str 7160
spelling Employee engagement in tourism: A generational study of european countriesCompromiso de los empleados en el turismo: Un estudio generacional de los países europeosEmployee engagementGenerationsBaby boomersGeneration XGeneration YEuropeThe goal of this paper is to examine employee engagement among different generations of tourism workers across European countries. The research takes a quantitative approach. Data from 2,393 employees from 35 European countries working in tourism were considered. Data analysis was based on cluster analysis to find patterns of engagement across countries and hierarchical multiple regression analysis and other statistical tools to confirm differences between generations. The results reveal three groups of countries with different patterns of engagement. The findings also show differences between generational groups.El objetivo de este documento es examinar el compromiso de los empleados entre las diferentes generaciones de trabajadores del turismo en los países europeos. La investigación adopta un enfoque cuantitativo. Se consideraron datos de 2.393 empleados de 35 países europeos que trabajan en turismo. El análisis de datos se basó en el análisis de conglomerados para encontrar patrones de participación entre países y análisis jerárquico de regresión múltiple y otras herramientas estadísticas para confirmar las diferencias entre generaciones.Universidad de Murcia2020-12-17T18:21:21Z2020-12-172020-12-16T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfFerreira, P. (2020) Employee engagement in tourism: A generational study of european countries. Cuadernos de Turismo, 46, pp. 349-365. doi: https://doi.org/10.6018/turismo.451871. Disponível no Repositório UPT, http://hdl.handle.net/11328/3291http://hdl.handle.net/11328/3291Ferreira, P. (2020) Employee engagement in tourism: A generational study of european countries. Cuadernos de Turismo, 46, pp. 349-365. doi: https://doi.org/10.6018/turismo.451871. Disponível no Repositório UPT, http://hdl.handle.net/11328/3291http://hdl.handle.net/11328/3291https://doi.org/10.6018/turismo.451871eng1989-4635http://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessFerreira, Pedroreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-16T02:14:01Zoai:repositorio.upt.pt:11328/3291Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:41:49.266502Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Employee engagement in tourism: A generational study of european countries
Compromiso de los empleados en el turismo: Un estudio generacional de los países europeos
title Employee engagement in tourism: A generational study of european countries
spellingShingle Employee engagement in tourism: A generational study of european countries
Ferreira, Pedro
Employee engagement
Generations
Baby boomers
Generation X
Generation Y
Europe
title_short Employee engagement in tourism: A generational study of european countries
title_full Employee engagement in tourism: A generational study of european countries
title_fullStr Employee engagement in tourism: A generational study of european countries
title_full_unstemmed Employee engagement in tourism: A generational study of european countries
title_sort Employee engagement in tourism: A generational study of european countries
author Ferreira, Pedro
author_facet Ferreira, Pedro
author_role author
dc.contributor.author.fl_str_mv Ferreira, Pedro
dc.subject.por.fl_str_mv Employee engagement
Generations
Baby boomers
Generation X
Generation Y
Europe
topic Employee engagement
Generations
Baby boomers
Generation X
Generation Y
Europe
description The goal of this paper is to examine employee engagement among different generations of tourism workers across European countries. The research takes a quantitative approach. Data from 2,393 employees from 35 European countries working in tourism were considered. Data analysis was based on cluster analysis to find patterns of engagement across countries and hierarchical multiple regression analysis and other statistical tools to confirm differences between generations. The results reveal three groups of countries with different patterns of engagement. The findings also show differences between generational groups.
publishDate 2020
dc.date.none.fl_str_mv 2020-12-17T18:21:21Z
2020-12-17
2020-12-16T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv Ferreira, P. (2020) Employee engagement in tourism: A generational study of european countries. Cuadernos de Turismo, 46, pp. 349-365. doi: https://doi.org/10.6018/turismo.451871. Disponível no Repositório UPT, http://hdl.handle.net/11328/3291
http://hdl.handle.net/11328/3291
Ferreira, P. (2020) Employee engagement in tourism: A generational study of european countries. Cuadernos de Turismo, 46, pp. 349-365. doi: https://doi.org/10.6018/turismo.451871. Disponível no Repositório UPT, http://hdl.handle.net/11328/3291
http://hdl.handle.net/11328/3291
https://doi.org/10.6018/turismo.451871
identifier_str_mv Ferreira, P. (2020) Employee engagement in tourism: A generational study of european countries. Cuadernos de Turismo, 46, pp. 349-365. doi: https://doi.org/10.6018/turismo.451871. Disponível no Repositório UPT, http://hdl.handle.net/11328/3291
url http://hdl.handle.net/11328/3291
https://doi.org/10.6018/turismo.451871
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 1989-4635
dc.rights.driver.fl_str_mv http://creativecommons.org/licenses/by/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidad de Murcia
publisher.none.fl_str_mv Universidad de Murcia
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
_version_ 1799134982926499840

Registros relacionados