Security and Privacy and the Continuance Intention to Use M-Payment

Detalhes bibliográficos
Autor(a) principal: Silva, Ana Rita Rolim Tomé
Data de Publicação: 2023
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/159948
Resumo: Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence
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spelling Security and Privacy and the Continuance Intention to Use M-PaymentM-paymentcontinuance intentionperceived privacyperceived securityexpectation confirmation modelSDG 8 - Decent work and economic growthSDG 9 - Industry, innovation and infrastructureSDG 11 - Sustainable cities and communitiesDomínio/Área Científica::Ciências Naturais::Ciências da Computação e da InformaçãoDissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business IntelligenceThe growth of m-payment usage has prompted the development of financial technology resorting to information systems. Considering the need to strengthen users’ continuance intention of m-payment usage, this research aims to better comprehend which aspects can contribute to continuance intention. We developed a survey collecting information from 215 m-payment users in Portugal, and the data were analysed with partial least squares. Grounded on the expectation-confirmation model, joining perceived security and perceived privacy, the proposed research model explained 75% of m payment continuance intention. Perceived security proved to have a significant positive effect on the continuance intention to use m-payment. We also found perceived privacy to moderate the effects of satisfaction and perceived usefulness over continuance intention.Tam Chuem Vai, CarlosRUNSilva, Ana Rita Rolim Tomé2023-10-242026-10-24T00:00:00Z2023-10-24T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/159948TID:203387929enginfo:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:42:28Zoai:run.unl.pt:10362/159948Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:57:47.458071Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Security and Privacy and the Continuance Intention to Use M-Payment
title Security and Privacy and the Continuance Intention to Use M-Payment
spellingShingle Security and Privacy and the Continuance Intention to Use M-Payment
Silva, Ana Rita Rolim Tomé
M-payment
continuance intention
perceived privacy
perceived security
expectation confirmation model
SDG 8 - Decent work and economic growth
SDG 9 - Industry, innovation and infrastructure
SDG 11 - Sustainable cities and communities
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
title_short Security and Privacy and the Continuance Intention to Use M-Payment
title_full Security and Privacy and the Continuance Intention to Use M-Payment
title_fullStr Security and Privacy and the Continuance Intention to Use M-Payment
title_full_unstemmed Security and Privacy and the Continuance Intention to Use M-Payment
title_sort Security and Privacy and the Continuance Intention to Use M-Payment
author Silva, Ana Rita Rolim Tomé
author_facet Silva, Ana Rita Rolim Tomé
author_role author
dc.contributor.none.fl_str_mv Tam Chuem Vai, Carlos
RUN
dc.contributor.author.fl_str_mv Silva, Ana Rita Rolim Tomé
dc.subject.por.fl_str_mv M-payment
continuance intention
perceived privacy
perceived security
expectation confirmation model
SDG 8 - Decent work and economic growth
SDG 9 - Industry, innovation and infrastructure
SDG 11 - Sustainable cities and communities
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
topic M-payment
continuance intention
perceived privacy
perceived security
expectation confirmation model
SDG 8 - Decent work and economic growth
SDG 9 - Industry, innovation and infrastructure
SDG 11 - Sustainable cities and communities
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
description Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence
publishDate 2023
dc.date.none.fl_str_mv 2023-10-24
2023-10-24T00:00:00Z
2026-10-24T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/159948
TID:203387929
url http://hdl.handle.net/10362/159948
identifier_str_mv TID:203387929
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/embargoedAccess
eu_rights_str_mv embargoedAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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