Minding the GAPS: Digital transformation in Portuguese SMEs

Detalhes bibliográficos
Autor(a) principal: Pinto, João Paulo Coelho
Data de Publicação: 2022
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/145610
Resumo: Project Work presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence
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spelling Minding the GAPS: Digital transformation in Portuguese SMEsMicro, Small and medium-sized enterprises;Digital Transformation;Digital Literacy;Data-driven Management;Data-driven Decision Making;Artificial Intelligence;Data Mining;Big Data;Machine Learning;Operational efficiency.Project Work presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business IntelligenceThe widespread use of digital technologies is at the heart of a massive global transformation. Business models and processes are becoming increasingly more dependent on data, to the point that it is a critical success factor for many companies. However, not all enterprises are fully engaged with this relatively new reality, while some others procrastinate due to the absence of knowledge or easily/financially accessible tools. Based on data collected via a survey, we offer a characterization on the perception of people working in Portugal in respect to the value of technological innovation and its adoption on the enterprises where they work. Our data corroborates the existence of a bias, unfavourable to SMEs, both in terms of implementation and perception of relevance of Digital Transformation and Data-Driven Management in their operational and strategical routines. Based on the assumption that SMEs will face an increasing competitive pressure in the future, since technology progressively benefits economies of scale, we set on to identify business sectors where those enterprises were already lagging compared to larger ones in respect to several structural business metrics. A comparison with information from other European Countries underlines a generic dire picture of businesses in Portugal, where the value added per unit of capital and labour investment are much lower than those found in most European countries. Additionally, we observed that in Portugal, SMEs were particularly lagging behind bigger companies in the Information/Communication and Mining/Quarrying sectors. This works emphasizes the need to facilitate the adoption and use of technology in Portuguese SMEs, as well as building up management literacy that encourages continuous improvement and innovation.António, Nuno Miguel da ConceiçãoRUNPinto, João Paulo Coelho2022-11-18T10:11:20Z2022-10-272022-10-27T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/145610TID:203126165enginfo:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:26:09Zoai:run.unl.pt:10362/145610Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:52:10.584535Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Minding the GAPS: Digital transformation in Portuguese SMEs
title Minding the GAPS: Digital transformation in Portuguese SMEs
spellingShingle Minding the GAPS: Digital transformation in Portuguese SMEs
Pinto, João Paulo Coelho
Micro, Small and medium-sized enterprises;
Digital Transformation;
Digital Literacy;
Data-driven Management;
Data-driven Decision Making;
Artificial Intelligence;
Data Mining;
Big Data;
Machine Learning;
Operational efficiency.
title_short Minding the GAPS: Digital transformation in Portuguese SMEs
title_full Minding the GAPS: Digital transformation in Portuguese SMEs
title_fullStr Minding the GAPS: Digital transformation in Portuguese SMEs
title_full_unstemmed Minding the GAPS: Digital transformation in Portuguese SMEs
title_sort Minding the GAPS: Digital transformation in Portuguese SMEs
author Pinto, João Paulo Coelho
author_facet Pinto, João Paulo Coelho
author_role author
dc.contributor.none.fl_str_mv António, Nuno Miguel da Conceição
RUN
dc.contributor.author.fl_str_mv Pinto, João Paulo Coelho
dc.subject.por.fl_str_mv Micro, Small and medium-sized enterprises;
Digital Transformation;
Digital Literacy;
Data-driven Management;
Data-driven Decision Making;
Artificial Intelligence;
Data Mining;
Big Data;
Machine Learning;
Operational efficiency.
topic Micro, Small and medium-sized enterprises;
Digital Transformation;
Digital Literacy;
Data-driven Management;
Data-driven Decision Making;
Artificial Intelligence;
Data Mining;
Big Data;
Machine Learning;
Operational efficiency.
description Project Work presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence
publishDate 2022
dc.date.none.fl_str_mv 2022-11-18T10:11:20Z
2022-10-27
2022-10-27T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/145610
TID:203126165
url http://hdl.handle.net/10362/145610
identifier_str_mv TID:203126165
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/embargoedAccess
eu_rights_str_mv embargoedAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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