Exploratory Systematic Review on the Exchange of Knowledge in Virtual Communities of Practice

Detalhes bibliográficos
Autor(a) principal: Roberto Hernández-Soto
Data de Publicação: 2021
Outros Autores: Mónica Gutiérrez-Ortega, Bartolomé Rubia-Avi
Tipo de documento: Artigo
Idioma: spa
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://doi.org/10.36367/ntqr.9.2021.239-248
Resumo: Virtual Communities of Practice (VCOP) are environments widely recognized as knowledge management instruments, and their sociocultural contributions are being incipiently valued. However, VCOPs are complex participation contexts due to their sociotechnical and sociocultural nature. Participation mechanisms, particularly Knowledge Sharing Behavior (KSB), have been studied from heterogeneous theoretical foundations and practical research methods. Therefore, a wide dispersion of factors and dimensions has been identified.  Goals: Present an overview that summarizes and systematizes the key drivers of KSB in VCOPs. Methods: This paper presents a systematic review of KSB in VCOPs, based on 42 studies retrieved from WOS, SCOPUS and Science Direct. The review was conducted using the PRISMA model. Results: The selection and qualitative synthesis of articles was enriched using Nvivo for coding and analysis of the full text documents. The results suggest that KSB in VCOPs have a multidimensional and multifactorial character that includes personal, interpersonal, contextual, and technological factors. Conclusions: The typology of factors presented could serve in academic settings to conduct new theoretical or empirical research, or in practitioner settings to implement VCOPs in institutions across diverse sectors. New assessment instruments of KSB in VCOPs could be based on this typology.
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spelling Exploratory Systematic Review on the Exchange of Knowledge in Virtual Communities of PracticeRevisión sistemática exploratoria sobre el intercambio de conocimiento en las comunidades de práctica virtualesComunidades de prácticaComunidades Virtuales de prácticaIntercambio de ConocimientoGestión del ConocimientoComportamiento OrganizacionalRevisión SistemáticaCommunities of PracticeVCOPKnowledge SharingKnowledge ManagementOrganizational BehaviorSystematic ReviewVirtual Communities of Practice (VCOP) are environments widely recognized as knowledge management instruments, and their sociocultural contributions are being incipiently valued. However, VCOPs are complex participation contexts due to their sociotechnical and sociocultural nature. Participation mechanisms, particularly Knowledge Sharing Behavior (KSB), have been studied from heterogeneous theoretical foundations and practical research methods. Therefore, a wide dispersion of factors and dimensions has been identified.  Goals: Present an overview that summarizes and systematizes the key drivers of KSB in VCOPs. Methods: This paper presents a systematic review of KSB in VCOPs, based on 42 studies retrieved from WOS, SCOPUS and Science Direct. The review was conducted using the PRISMA model. Results: The selection and qualitative synthesis of articles was enriched using Nvivo for coding and analysis of the full text documents. The results suggest that KSB in VCOPs have a multidimensional and multifactorial character that includes personal, interpersonal, contextual, and technological factors. Conclusions: The typology of factors presented could serve in academic settings to conduct new theoretical or empirical research, or in practitioner settings to implement VCOPs in institutions across diverse sectors. New assessment instruments of KSB in VCOPs could be based on this typology.Las Comunidades de Práctica Virtuales (VCOP) son entornos ampliamente reconocidos como instrumentos para la gestión de conocimiento y, de manera incipiente, se están empezando a valorar sus contribuciones desde el punto de vista sociocultural. Sin embargo, las VCOP son contextos de participación complejos por su naturaleza sociotécnica y sociocultural. Los mecanismos de participación, particularmente el comportamiento de compartir conocimiento (KSB), se han abordado desde fundamentos teóricos y métodos de investigación extremadamente heterogéneos. Como resultado, se ha identificado una gran dispersión de factores y dimensiones. Objetivo: Presentar una visión general que resuma y sistematice los factores clave del KSB en las VCOP. Método: Este artículo presenta una revisión sistemática sobre el KSB en las VCOP, basada en 42 estudios recuperados de WOS, SCOPUS y Science Direct. La revisión se ha realizado utilizando el modelo PRISMA. La selección y síntesis cualitativa de los artículos se ha enriquecido utilizando Nvivo para codificar y analizar los artículos a texto completo. Resultados: Los resultados sugieren que el KSB en las VCOP tiene un carácter multidimensional y multifactorial que incluye factores personales, interpersonales, contextuales y tecnológicos. Conclusiones: La tipología de factores que se presenta podría ser utilizada en contextos académicos para desarrollar nuevas investigaciones teóricas o empíricas, o como en contextos profesionales para implementar VCOPs en instituciones de diversos sectores. Nuevos instrumentos de evaluación sobre el KSB en las VCOP podrían basarse en esta tipología.Ludomedia2021-07-08info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://doi.org/10.36367/ntqr.9.2021.239-248https://doi.org/10.36367/ntqr.9.2021.239-248New Trends in Qualitative Research; Vol. 9 (2021): Qualitative Research in Social Sciences: Advances and Challenges; 239-248New Trends in Qualitative Research; Vol. 9 (2021): Investigación cualitativa en ciencias sociales: avances y desafíos; 239-248New Trends in Qualitative Research; Vol. 9 (2021): Investigação Qualitativa em Ciências Sociais: avanços e desafios; 239-2482184-777010.36367/ntqr.9.2021reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPspahttps://publi.ludomedia.org/index.php/ntqr/article/view/373https://publi.ludomedia.org/index.php/ntqr/article/view/373/375Roberto Hernández-SotoMónica Gutiérrez-OrtegaBartolomé Rubia-Aviinfo:eu-repo/semantics/openAccess2023-08-13T09:13:05Zoai:ojs.publi.ludomedia.org:article/373Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T15:48:10.919223Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Exploratory Systematic Review on the Exchange of Knowledge in Virtual Communities of Practice
Revisión sistemática exploratoria sobre el intercambio de conocimiento en las comunidades de práctica virtuales
title Exploratory Systematic Review on the Exchange of Knowledge in Virtual Communities of Practice
spellingShingle Exploratory Systematic Review on the Exchange of Knowledge in Virtual Communities of Practice
Roberto Hernández-Soto
Comunidades de práctica
Comunidades Virtuales de práctica
Intercambio de Conocimiento
Gestión del Conocimiento
Comportamiento Organizacional
Revisión Sistemática
Communities of Practice
VCOP
Knowledge Sharing
Knowledge Management
Organizational Behavior
Systematic Review
title_short Exploratory Systematic Review on the Exchange of Knowledge in Virtual Communities of Practice
title_full Exploratory Systematic Review on the Exchange of Knowledge in Virtual Communities of Practice
title_fullStr Exploratory Systematic Review on the Exchange of Knowledge in Virtual Communities of Practice
title_full_unstemmed Exploratory Systematic Review on the Exchange of Knowledge in Virtual Communities of Practice
title_sort Exploratory Systematic Review on the Exchange of Knowledge in Virtual Communities of Practice
author Roberto Hernández-Soto
author_facet Roberto Hernández-Soto
Mónica Gutiérrez-Ortega
Bartolomé Rubia-Avi
author_role author
author2 Mónica Gutiérrez-Ortega
Bartolomé Rubia-Avi
author2_role author
author
dc.contributor.author.fl_str_mv Roberto Hernández-Soto
Mónica Gutiérrez-Ortega
Bartolomé Rubia-Avi
dc.subject.por.fl_str_mv Comunidades de práctica
Comunidades Virtuales de práctica
Intercambio de Conocimiento
Gestión del Conocimiento
Comportamiento Organizacional
Revisión Sistemática
Communities of Practice
VCOP
Knowledge Sharing
Knowledge Management
Organizational Behavior
Systematic Review
topic Comunidades de práctica
Comunidades Virtuales de práctica
Intercambio de Conocimiento
Gestión del Conocimiento
Comportamiento Organizacional
Revisión Sistemática
Communities of Practice
VCOP
Knowledge Sharing
Knowledge Management
Organizational Behavior
Systematic Review
description Virtual Communities of Practice (VCOP) are environments widely recognized as knowledge management instruments, and their sociocultural contributions are being incipiently valued. However, VCOPs are complex participation contexts due to their sociotechnical and sociocultural nature. Participation mechanisms, particularly Knowledge Sharing Behavior (KSB), have been studied from heterogeneous theoretical foundations and practical research methods. Therefore, a wide dispersion of factors and dimensions has been identified.  Goals: Present an overview that summarizes and systematizes the key drivers of KSB in VCOPs. Methods: This paper presents a systematic review of KSB in VCOPs, based on 42 studies retrieved from WOS, SCOPUS and Science Direct. The review was conducted using the PRISMA model. Results: The selection and qualitative synthesis of articles was enriched using Nvivo for coding and analysis of the full text documents. The results suggest that KSB in VCOPs have a multidimensional and multifactorial character that includes personal, interpersonal, contextual, and technological factors. Conclusions: The typology of factors presented could serve in academic settings to conduct new theoretical or empirical research, or in practitioner settings to implement VCOPs in institutions across diverse sectors. New assessment instruments of KSB in VCOPs could be based on this typology.
publishDate 2021
dc.date.none.fl_str_mv 2021-07-08
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://doi.org/10.36367/ntqr.9.2021.239-248
https://doi.org/10.36367/ntqr.9.2021.239-248
url https://doi.org/10.36367/ntqr.9.2021.239-248
dc.language.iso.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://publi.ludomedia.org/index.php/ntqr/article/view/373
https://publi.ludomedia.org/index.php/ntqr/article/view/373/375
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
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dc.publisher.none.fl_str_mv Ludomedia
publisher.none.fl_str_mv Ludomedia
dc.source.none.fl_str_mv New Trends in Qualitative Research; Vol. 9 (2021): Qualitative Research in Social Sciences: Advances and Challenges; 239-248
New Trends in Qualitative Research; Vol. 9 (2021): Investigación cualitativa en ciencias sociales: avances y desafíos; 239-248
New Trends in Qualitative Research; Vol. 9 (2021): Investigação Qualitativa em Ciências Sociais: avanços e desafios; 239-248
2184-7770
10.36367/ntqr.9.2021
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instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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