Which technology to which challenge in democratic governance? An approach using design science research

Detalhes bibliográficos
Autor(a) principal: Anastasiadou, Maria
Data de Publicação: 2021
Outros Autores: Santos, Vitor, Montargil, Filipe
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/112878
Resumo: Anastasiadou, M., Santos, V., & Montargil, F. (2021). Which technology to which challenge in democratic governance? An approach using design science research. Transforming Government: People, Process and Policy, 15(4), 512-531. https://doi.org/10.1108/TG-03-2020-0045
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spelling Which technology to which challenge in democratic governance? An approach using design science researchDemocracyDesign science research (DSR)GovernanceGovernmentInformation systems (IS)ParticipationPublic servicesTransparencyPublic AdministrationComputer Science ApplicationsInformation Systems and ManagementAnastasiadou, M., Santos, V., & Montargil, F. (2021). Which technology to which challenge in democratic governance? An approach using design science research. Transforming Government: People, Process and Policy, 15(4), 512-531. https://doi.org/10.1108/TG-03-2020-0045Purpose: Information systems (IS) play an important role in contemporary society, but critical questions remain on their potential use and impact on democracy. This study aims to contribute to the discussion on which technology can be adequate to which major challenge of democratic governance, through the identification and pairing of challenges of democratic governance with specific information technologies with the potential to be used in applications related to this challenge. This perspective can be considered positioned in the confluence between IS, political science and public administration. Design/methodology/approach: Design science research, a research approach in IS, was used. The suggestion of a conceptual framework with pairs of challenges in democratic governance and information technologies was initially developed. In a subsequent phase, this framework was discussed and assessed through interviews with a panel of selected experts in e-government and IS, reaching a revised conceptual framework. Findings: Results suggest that the conceptual pairing of challenges in democratic governance with IS’s solutions such as artificial intelligence, systems integration or blockchain technologies, for instance, if used in a critical, transparent and accountable way, can play a role in capacitating the delivery of better public services and contribute to encouraging citizen trust and political participation. These results may contribute to open a methodological agenda dedicated to the selection of adequate IS resources to address specific challenges of democratic governance, as well as to help in the development of public policies in the area. Originality/value: Previous studies on digital government offer important insights on the impact of information and communication technologies-enabled public governance tools for government openness, public service efficiency and user-friendliness, and for citizen political participation and societal mobilization. But the literature still lacks a systematic conceptual framework mapping and assessing the role of distinctive IS instruments in democratic challenge-solving and specifying functional relationships between specific technology and democratic outcomes. This paper aims to contribute to filling this analytical gap.NOVA Information Management School (NOVA IMS)Information Management Research Center (MagIC) - NOVA Information Management SchoolRUNAnastasiadou, MariaSantos, VitorMontargil, Filipe2021-03-01T23:59:04Z2021-11-302021-11-30T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article20application/pdfhttp://hdl.handle.net/10362/112878eng1750-6166PURE: 28359681https://doi.org/10.1108/TG-03-2020-0045info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:56:11Zoai:run.unl.pt:10362/112878Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:42:13.774742Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Which technology to which challenge in democratic governance? An approach using design science research
title Which technology to which challenge in democratic governance? An approach using design science research
spellingShingle Which technology to which challenge in democratic governance? An approach using design science research
Anastasiadou, Maria
Democracy
Design science research (DSR)
Governance
Government
Information systems (IS)
Participation
Public services
Transparency
Public Administration
Computer Science Applications
Information Systems and Management
title_short Which technology to which challenge in democratic governance? An approach using design science research
title_full Which technology to which challenge in democratic governance? An approach using design science research
title_fullStr Which technology to which challenge in democratic governance? An approach using design science research
title_full_unstemmed Which technology to which challenge in democratic governance? An approach using design science research
title_sort Which technology to which challenge in democratic governance? An approach using design science research
author Anastasiadou, Maria
author_facet Anastasiadou, Maria
Santos, Vitor
Montargil, Filipe
author_role author
author2 Santos, Vitor
Montargil, Filipe
author2_role author
author
dc.contributor.none.fl_str_mv NOVA Information Management School (NOVA IMS)
Information Management Research Center (MagIC) - NOVA Information Management School
RUN
dc.contributor.author.fl_str_mv Anastasiadou, Maria
Santos, Vitor
Montargil, Filipe
dc.subject.por.fl_str_mv Democracy
Design science research (DSR)
Governance
Government
Information systems (IS)
Participation
Public services
Transparency
Public Administration
Computer Science Applications
Information Systems and Management
topic Democracy
Design science research (DSR)
Governance
Government
Information systems (IS)
Participation
Public services
Transparency
Public Administration
Computer Science Applications
Information Systems and Management
description Anastasiadou, M., Santos, V., & Montargil, F. (2021). Which technology to which challenge in democratic governance? An approach using design science research. Transforming Government: People, Process and Policy, 15(4), 512-531. https://doi.org/10.1108/TG-03-2020-0045
publishDate 2021
dc.date.none.fl_str_mv 2021-03-01T23:59:04Z
2021-11-30
2021-11-30T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/112878
url http://hdl.handle.net/10362/112878
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 1750-6166
PURE: 28359681
https://doi.org/10.1108/TG-03-2020-0045
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 20
application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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