Communication in Nursing in initial training and in the professional context: an exploratory study

• Autor(a) principal: Frias, Ana
• Data de Publicação: 2023
• Outros Autores: Teixeira, Filomena
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: https://doi.org/10.34624/id.v15i4.31882

Nursing is a profession where communication takes on a central role, inherent in care, although often inadequate and given little priority in the relationship with the user. The development of communication skills requires ongoing, critical and reflective learning, in nurses’ initial training and professional life. This exploratory and descriptive study analyzed the conceptions of 32 nurses about the teaching and learning of communication, from initial training to in-service training, and the relevance they attribute to it in professional everyday life. An interview was conducted followed by content analysis. The results highlight the integration of communication in the initial training of most nurses, providing them with relevant learning, but also reasons for dissatisfaction, mainly related to those who learn, such as their immaturity when they were students and lack of prior knowledge, necessary for creating meaning of what is learned. In their professional routine, they consider communication important in the provision of care, but do not include it in in-service training. The conclusions affirm the relevance of training on communication in nursing, along with the need to deepen the reflection on its effective integration in study plans, and the active ways of seeking this knowledge in action during the exercise of the profession.